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Wireless times out and DNS error


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6 replies to this topic

#1 taino

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Posted 10 March 2014 - 03:45 PM

Hi,

 

I have not notice the bleepingcomputer.com network forum before. So I hope I am in the right place.  

 

I am experiencing some issues with my wireless for the past week I still haven’t found a solution for the problem, at first I thought that could have catch some type of adware because I got some window pop up on my browser and since then I have been having issues with my wireless on my laptop. 

 

the connection seem to be stable for a certain period of time, then drops, and timed out for about (20 to 30 seconds) and gets back, the network continues to switch on/off on an intermittent basis.

When I run the diagnostic “wireless network connection status” in windows 7 I get the following error

Problems found

“Your Computer appears to be correctly configured, but the device or resource (DNS server) is not responding”

Other times I get another error which it isn’t related to the DNS server issue, but instead is telling me “The connection between your access point, router, or cable modem and the Internet is broken” the estrange thing is that how can the troubleshooting is tells me one thing  and in the other end the internet hasn’t drop still working fine. 

 

I have run the cmd ipconfig/all and the rest and this didn’t do anything, therefore I am out of tricks to get this thing working.

 

Could someone help to resolve this issue.

 

Thanks


Edited by taino, 10 March 2014 - 03:47 PM.


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#2 taino

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Posted 10 March 2014 - 05:03 PM

it feels like the day of the dead have arrive, no one out there :(



#3 CaveDweller2

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Posted 10 March 2014 - 05:14 PM

Open up the TCP/IP properties of your wireless connection. Click Use the following DNS server addresses: type 208.67.222.222 in the Preferred and 208.67.220.220 in the Alternate. Click OK and OK again. Restart your browser and see if that helps =).

 

What we did is specify what DNS you should use. DNS is what takes bleepingcomputer.com and turns it into 190.93.250.92. Because networking works with the numbers not the letters.


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#4 Alex&Vanko

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Posted 10 March 2014 - 05:14 PM

So what happens?



#5 taino

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Posted 11 March 2014 - 03:35 PM

I thought the issue was fix, but it does not fix after all, I was wondering if someone can help me to check on my issue, I don't really know anymore what it is that is causing the wireless to act this way.

 

Thanks


Edited by taino, 11 March 2014 - 07:11 PM.


#6 CaveDweller2

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Posted 11 March 2014 - 08:06 PM

Go to device manager, right click your wireless and click Uninstall. Reboot your computer, it will install the drivers again. Re-connect to your wireless.


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#7 boopme

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Posted 11 March 2014 - 08:50 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
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