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Driver Issues


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6 replies to this topic

#1 TapleyB

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Posted 10 March 2014 - 10:52 AM

Split from http://www.bleepingcomputer.com/forums/t/519159/upgrade-to-windows-81-and-cant-connect-to-internet/ - Hamluis.

 

 

Dis62 ; I am currently suffering the same issue and do have a yellow triangle next to Davice: USB-IF xHCI USB Host Controller.

As Greg62702 has said, shall I download the driver update (on a different computer and copy it over to mine via USB) then do the update via USB???


Edited by hamluis, 10 March 2014 - 01:19 PM.
PM sent new OP - Hamluis.


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#2 dls62

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Posted 10 March 2014 - 11:08 AM

Hi TapleyB,

 

Welcome to Bleeping Computer  :welcome:

 

Can you please provide the make and model of your computer and the operating system you are using.


Edited by dls62, 10 March 2014 - 11:10 AM.


#3 TapleyB

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Posted 10 March 2014 - 11:24 AM

Thanks, it's a HP Envy m6, I was on Windows 8 but the other day upgraded to 8.1

#4 dls62

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Posted 10 March 2014 - 11:40 AM

Please use the Intel Driver Update Utility to check that your drivers are up to date.  You should do this with Internet Explorer.

 

Please feed back whether this resolves the problem.



#5 TapleyB

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Posted 10 March 2014 - 12:04 PM

Wouldn't I need an internet connection to run the check?

#6 dls62

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Posted 10 March 2014 - 12:14 PM

Sorry, didn't register on that.

 

Please download MiniToolBox to the Desktop and run it.

Check mark the following boxes:

 

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP Configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices – Only Problems
  • List Users, Partitions and Memory size

 

Click Go and copy and paste the contents of the log (Result.txt) into your next post.

Note: When using the "Reset FF Proxy Settings" option, Firefox should not be running (if installed).



#7 TapleyB

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Posted 12 March 2014 - 06:57 AM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Ben (administrator) on 12-03-2014 at 11:03:35
Running from "G:\"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 2230 = WiFi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="wireless_11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : BensLaptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 68-17-29-6B-6D-D7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 68-17-29-6B-6D-DA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter WiFi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
   Physical Address. . . . . . . . . : 68-17-29-6B-6D-D6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::11de:67ba:8f46:3ea6%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.16(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 12 March 2014 10:43:00
   Lease Expires . . . . . . . . . . : 13 March 2014 10:42:59
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 325588777
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-6F-C1-AC-6C-3B-E5-93-32-E4
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 6C-3B-E5-93-32-E4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{68082F38-1D3C-4915-816D-F9C8C20E503E}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  194.168.4.100
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  194.168.4.100
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 23...68 17 29 6b 6d d7 ......Microsoft Wi-Fi Direct Virtual Adapter
  6...68 17 29 6b 6d da ......Bluetooth Device (Personal Area Network)
  4...68 17 29 6b 6d d6 ......Intel® Centrino® Wireless-N 2230
  3...6c 3b e5 93 32 e4 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.16     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.16    281
     192.168.0.16  255.255.255.255         On-link      192.168.0.16    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.16    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.16    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.16    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    281 fe80::/64                On-link
  4    281 fe80::11de:67ba:8f46:3ea6/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/12/2014 11:29:26 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (03/12/2014 10:43:09 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (03/12/2014 10:42:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 51034500
 
Error: (03/12/2014 10:42:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 51034500
 
Error: (03/12/2014 10:42:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/11/2014 08:32:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2250
 
Error: (03/11/2014 08:32:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2250
 
Error: (03/11/2014 08:32:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/11/2014 08:32:15 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1125
 
Error: (03/11/2014 08:32:15 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1125
 
 
System errors:
=============
Error: (03/12/2014 10:45:49 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/11/2014 01:03:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.
 
Error: (03/11/2014 01:03:21 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TimeBroker service.
 
Error: (03/11/2014 01:02:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.
 
Error: (03/11/2014 00:51:02 PM) (Source: DCOM) (User: BENSLAPTOP)
Description: {DC0C2640-1415-4644-875C-6F4D769839BA}
 
Error: (03/11/2014 10:22:31 AM) (Source: DCOM) (User: BENSLAPTOP)
Description: {DC0C2640-1415-4644-875C-6F4D769839BA}
 
Error: (03/11/2014 10:21:55 AM) (Source: DCOM) (User: BENSLAPTOP)
Description: {DC0C2640-1415-4644-875C-6F4D769839BA}
 
Error: (03/11/2014 10:09:59 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/10/2014 10:00:03 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/09/2014 06:48:33 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer ANDREW-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{68082F38-1D3C-4915-816D-F9C8C20E503E}.
The master browser is stopping or an election is being forced.
 
 
Microsoft Office Sessions:
=========================
Error: (03/12/2014 11:29:26 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005
 
Error: (03/12/2014 10:43:09 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005
 
Error: (03/12/2014 10:42:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 51034500
 
Error: (03/12/2014 10:42:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 51034500
 
Error: (03/12/2014 10:42:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/11/2014 08:32:16 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2250
 
Error: (03/11/2014 08:32:16 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2250
 
Error: (03/11/2014 08:32:16 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/11/2014 08:32:15 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1125
 
Error: (03/11/2014 08:32:15 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1125
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Shockwave Player 11.6 (Version: 11.6.6.636)
Akamai NetSession Interface
Aloha TriPeaks (Version: 2.2.0.98)
AMD APP SDK Runtime (Version: 10.0.938.2)
AMD Catalyst Install Manager (Version: 8.0.881.0)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
AuthenTec TrueAPI 64-bit (Version: 1.6.0.86)
AutoCAD 2013 - English (Version: 19.0.55.0)
AutoCAD 2013 Language Pack - English (Version: 19.0.55.0)
Autodesk Content Service (Version: 3.0.84.0)
Autodesk Content Service Language Pack (Version: 3.0.84.0)
Autodesk Material Library 2013 (Version: 3.0.13)
Autodesk Material Library Base Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Material Library Low Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Material Library Medium Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Revit 2013 (Version: 12.02.21203)
Autodesk Sync (Version: 3.5.24.0)
Bejeweled 3 (Version: 2.2.0.98)
Bonjour (Version: 3.0.0.10)
Build-a-lot 4 - Power Source (Version: 2.2.0.98)
Canon iP1900 series Printer Driver
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0918.260.3365)
Catalyst Control Center Graphics Previews Common (Version: 2012.0918.260.3365)
Catalyst Control Center InstallProxy (Version: 2012.0918.260.3365)
Catalyst Control Center Localization All (Version: 2012.0918.260.3365)
Catalyst Control Center Profiles Mobile (Version: 2012.0918.260.3365)
CCC Help Chinese Standard (Version: 2012.0918.0259.3365)
CCC Help Chinese Traditional (Version: 2012.0918.0259.3365)
CCC Help Czech (Version: 2012.0918.0259.3365)
CCC Help Danish (Version: 2012.0918.0259.3365)
CCC Help Dutch (Version: 2012.0918.0259.3365)
CCC Help English (Version: 2012.0918.0259.3365)
CCC Help Finnish (Version: 2012.0918.0259.3365)
CCC Help French (Version: 2012.0918.0259.3365)
CCC Help German (Version: 2012.0918.0259.3365)
CCC Help Greek (Version: 2012.0918.0259.3365)
CCC Help Hungarian (Version: 2012.0918.0259.3365)
CCC Help Italian (Version: 2012.0918.0259.3365)
CCC Help Japanese (Version: 2012.0918.0259.3365)
CCC Help Korean (Version: 2012.0918.0259.3365)
CCC Help Norwegian (Version: 2012.0918.0259.3365)
CCC Help Polish (Version: 2012.0918.0259.3365)
CCC Help Portuguese (Version: 2012.0918.0259.3365)
CCC Help Russian (Version: 2012.0918.0259.3365)
CCC Help Spanish (Version: 2012.0918.0259.3365)
CCC Help Swedish (Version: 2012.0918.0259.3365)
CCC Help Thai (Version: 2012.0918.0259.3365)
CCC Help Turkish (Version: 2012.0918.0259.3365)
ccc-utility64 (Version: 2012.0918.260.3365)
Connected Music powered by Universal Music Group version 1.0 (Version: 1.0)
Cradle of Rome 2 (Version: 2.2.0.98)
Crazy Chicken Soccer (Version: 2.2.0.98)
CyberLink LabelPrint (Version: 2.5.2.5712)
CyberLink Media Suite 10 (Version: 10.0.2.2114)
CyberLink PhotoDirector (Version: 2.0.2.3317)
CyberLink Power2Go 8 (Version: 8.0.2.2110)
CyberLink PowerDirector 10 (Version: 10.0.2.2126)
CyberLink PowerDVD (Version: 10.0.7.4528)
CyberLink YouCam (Version: 3.5.5.5811)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Energy Star (Version: 1.0.9)
Farm Frenzy (Version: 2.2.0.98)
FARO LS 1.1.406.58 (Version: 4.6.58.2)
FARO LS 1.1.408.2 (Version: 4.8.2.25521)
FARO LS 1.1.501.0 (64bit) (Version: 5.1.0.30630)
FARO LS 4.8.2.25521
Final Drive Fury (Version: 2.2.0.95)
Gardenscapes: Mansion Makeover (Version: 3.0.2.32)
Google Chrome (Version: 33.0.1750.146)
Google Update Helper (Version: 1.3.22.5)
GoPro Studio 2.0.0 (Version: 2.0.0)
Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.2.8.1)
HP Connected Music (Meridian - installer) (Version: v1.0)
HP Connected Remote (Version: 1.0.1218)
HP CoolSense (Version: 2.10.42)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.2.0.0)
HP Games (Version: 1.0.3.0)
HP Postscript Converter (Version: 3.1.3591)
HP Quick Launch (Version: 3.0.6)
HP Recovery Manager (Version: 8.00)
HP Registration Service (Version: 1.1.6232.4245)
HP SimplePass (Version: 6.0.100.244)
HP Support Assistant (Version: 7.0.39.15)
HP Utility Center (Version: 1.0.8)
HP Wireless Button Driver (Version: 1.1.2.1)
IDT Audio (Version: 1.0.6425.0)
Intel® Control Center (Version: 1.2.1.1008)
Intel® Display Audio Driver (Version: 6.14.00.3097)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® PRO/Wireless Driver (Version: 16.01.5000.0577)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.5.0.0344)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.6.1209.0268)
Intel® Rapid Storage Technology (Version: 11.5.9.1002)
Intel® Smart Connect Technology 3.0 x64 (Version: 3.0.41.1571)
Intel® WiDi (Version: 3.5.34.0)
Intel® PROSet/Wireless Software (Version: 16.1.5)
Intel® PROSet/Wireless WiFi Software (Version: 16.01.5000.0269)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
iTunes (Version: 11.1.0.126)
Jewel Match 3 (Version: 2.2.0.98)
Jewel Quest II (Version: 2.2.0.97)
Mahjongg Artifacts (Version: 2.2.0.110)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office (Version: 14.0.6120.5004)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SkyDrive (Version: 17.0.2015.0811)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 x64 ATL Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 CRT Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 MFC Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 OpenMP Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 ATL Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 CRT Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 MFC Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Mystery of Mortlake Mansion (Version: 2.2.0.98)
Norton 360 (Version: 21.1.0.18)
Photo Common (Version: 16.4.3505.0912)
Photo Gallery (Version: 16.4.3505.0912)
Plus500
Polar Bowler (Version: 2.2.0.97)
Prism Video File Converter (Version: 2.07)
PX Profile Update (Version: 1.00.1.)
QuickTime (Version: 7.74.80.86)
Ranch Rush 2 - Premium Edition (Version: 2.2.0.98)
Realtek Ethernet Controller Driver (Version: 8.3.730.2012)
Realtek PCIE Card Reader (Version: 6.2.8400.27025)
Revit 2013 Language Pack - English (Version: 12.02.21203)
Royal Envoy 2 Collector's Edition (Version: 3.0.2.32)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SketchUp 8 (Version: 3.0.16846)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 16.2.10.12)
Trinklit Supreme (Version: 2.2.0.98)
Unity (Version: )
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837583) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Update Installer for WildTangent Games App
Validity WBF DDK (Version: 4.4.234.0)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (Version: 9.0.30729.177)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (Version: 9.0.30729.177)
Wedding Dash (Version: 2.2.0.95)
WildTangent Games (Version: 1.0.3.0)
WildTangent Games App (Version: 4.0.9.7)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 ) (Version: 03/07/2012 )
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Youda Jewel Shop (Version: 3.0.2.32)
Zuma's Revenge (Version: 2.2.0.98)
 
========================= Devices: ================================
 
Name: USB-IF xHCI USB Host Controller
Description: USB-IF xHCI USB Host Controller
Class Guid: {8a2edc79-c759-46f2-88af-9d4efe3b5eee}
Manufacturer: Intel Corporation
Service: XHCIPort
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 40%
Total physical RAM: 6040.27 MB
Available physical RAM: 3614.23 MB
Total Pagefile: 7704.27 MB
Available Pagefile: 5042.81 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.33 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:438.46 GB) (Free:179.84 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:26.19 GB) (Free:3.08 GB) NTFS
4 Drive g: (KINGSTON) (Removable) (Total:14.89 GB) (Free:7.47 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\BENSLAPTOP
 
Administrator            Ben                      Guest                    
 
 
**** End of log ****





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