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CD/DVD Drive: HL-DT-ST RW/DVD GCC-4482B


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#1 Junkfood

Junkfood

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Posted 09 March 2014 - 07:44 PM

I have a Gateway E-4100 system running Windows XP Pro.  I know it's a ten year old system and probably should be tossed out, but it still runs and I can't afford a whole new system.  I believe I have a generic CD/DVD drive installed in my system; the CD drive works OK but the DVD function of the drive does not work.  I cannot watch movies or reteieve data in DVD format.  Is there a driver I need to install or some other software?

 

Processor

Intel® Pentium® 4 CPU 2.80GHz

Version:

x86 Family 15 Model 2 Stepping 9

Speed:

2793 MHz

 

 

Specifications

Gateway

System Model:

E-4100 2900141

BIOS Version:

Intel Corp. BF86510A.15A.0045.P08.0309261344

 

Operating System

Microsoft Windows XP Professional

Version:

5.1.2600

Service Pack:

3.0

         

 



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#2 jonuk76

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Posted 09 March 2014 - 08:02 PM

No driver is required.  It's built into Windows XP.  You could try the DVD troubleshooter, but if the drive can't physically read any DVD data disk then I wouldn't expect it to help.  DVD video disks have more potential things that can go wrong, including regional lockout and codec problems.

 

You could try using a lens cleaner.  Disks are available that have brushes attached to clear dirt from the lens.  DVD uses a different wavelength laser to CD, so it's quite possible to have one media type work and not the other.

 

Failing that a new DVD burner should not be expensive.  All current drives are SATA so for a direct replacement you will need to look for used/old stock IDE DVD-RW drives.  The make and model is not particularly important as long as it works.  Ebay will have a large number available - http://www.ebay.com/bhp/dvd-rw-ide?_trksid=p2045573.m2388.  You will probably be able to pick up a working drive for a few dollars.

 

EDIT apparently the motherboard has 2 SATA ports available so you can just use a SATA DVD-RW drive if needed.  These are freely available and cheap (~$20).  You would need a SATA data cable and probably a SATA-Molex convertor for the PSU - given the age of the machine it's unlikely to have SATA power connectors on the PSU.


Edited by jonuk76, 10 March 2014 - 06:01 AM.

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