Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Defender wont run


  • Please log in to reply
1 reply to this topic

#1 salmon30salmon

salmon30salmon

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:31 PM

Posted 09 March 2014 - 07:34 PM

Hi folks,

 

I have searched the forum for help with Windows Defender without any luck. The Action Center has flagged it and says it is turned off. When clicking on the "Turn on now" button, I get the red X pop up window that says:

 

     "The service couldn't be started."

 

     "The group or resource is not in the correct state to

     perform the requested operation."

 

     "Click Help for more information about this problem."

 

     Under the "Support information" drop down section is listed:

 

     "Error code: 0x8007139f"

 

Any thoughts on how to get Defender working again? The Action Center says I am currently without virus protection.

 

I regularly run Glary, Spybot, SuperantiSypware and Malware Bytes

 

Cheers!

 

Rich

 

 



BC AdBot (Login to Remove)

 


#2 acerts04

acerts04

  • Members
  • 582 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:31 PM

Posted 10 March 2014 - 03:59 PM

hello and welcome to bleeping computer! :welcome:
please follow these two steps for your next post
 
1. Please download MiniToolBox  , save it to your desktop and run it.

 http://www.bleepingcomputer.com/download/minitoolbox/

Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2. Publish a snapshot of your system using Speccy.
 
"Speccy" is a free tool which can list the hardware specs, temperature status, installed Windows updates, HDD SMART info etc of your system. Please read the below tutorial to know how to use "Speccy" to collect system info.
 
http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/
 
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.

Edited by acerts04, 10 March 2014 - 04:09 PM.

"In real life, the hardest aspect of the battle between good and evil is determining which is which."





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users