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Windows Defender wont run

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1 reply to this topic

#1 salmon30salmon


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  • Local time:04:05 PM

Posted 09 March 2014 - 07:34 PM

Hi folks,


I have searched the forum for help with Windows Defender without any luck. The Action Center has flagged it and says it is turned off. When clicking on the "Turn on now" button, I get the red X pop up window that says:


     "The service couldn't be started."


     "The group or resource is not in the correct state to

     perform the requested operation."


     "Click Help for more information about this problem."


     Under the "Support information" drop down section is listed:


     "Error code: 0x8007139f"


Any thoughts on how to get Defender working again? The Action Center says I am currently without virus protection.


I regularly run Glary, Spybot, SuperantiSypware and Malware Bytes







BC AdBot (Login to Remove)


#2 acerts04


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  • Gender:Male
  • Local time:06:05 PM

Posted 10 March 2014 - 03:59 PM

hello and welcome to bleeping computer! :welcome:
please follow these two steps for your next post
1. Please download MiniToolBox  , save it to your desktop and run it.


Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
2. Publish a snapshot of your system using Speccy.
"Speccy" is a free tool which can list the hardware specs, temperature status, installed Windows updates, HDD SMART info etc of your system. Please read the below tutorial to know how to use "Speccy" to collect system info.
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.

Edited by acerts04, 10 March 2014 - 04:09 PM.

"In real life, the hardest aspect of the battle between good and evil is determining which is which."

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