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Optimizer Pro Infection


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19 replies to this topic

#1 carolmotherof4

carolmotherof4

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Posted 09 March 2014 - 12:23 PM

So, I need help. I have installed Revo Installer, and ran it in "hunter" mode because it didn't pick up Optimizer Pro at first. Then Optimizer Pro pretended to be Adobe Acrobat and Revo Uninstaller wanted to uninstall Adobe. I cancelled out of that, restarted my computer, and then Revo recognized Optimizer Pro, only to tell me that "Message file "C:\Progam Files (86)\Optimizer Pro\unins000.msg is missing. Please correct the problem or obtain a new copy of the program." Obviously, since I want it OFF my computer, I am reluctant to get a new copy.  Plus, although I can find/run the OptProUnistaller file, and it SAYS I have successfully uninstalled it, it lies. It's still there in my C drive. I attempted (after backing up) to delete the file from the C drive, emptying the recycle bin, and restarting the computer, and it's still there. I tried a system restore (to a point over a month ago) but it's still there. I tried CCleaner to remove the registry keys. It's still there. :angry: AVG doesn't recognize it as a virus.  :scratchhead:  I have now run out of what I know how to do. Please help. I have inserted the dds logs  :)

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.51.2
Run by toshiba at 10:00:56 on 2014-03-09
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4008.2362 [GMT -7:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\FTR\ForTheRecord\NMSAccess32.exe
C:\Windows\system32\svchost.exe -k imgsvc
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\FTR\ForTheRecord\FTR.TREdge.DeviceDetector.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\msiexec.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [DeviceDetector] C:\Program Files (x86)\FTR\ForTheRecord\FTR.TREdge.DeviceDetector.exe
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
StartupFolder: C:\Users\toshiba\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{03F646D7-4FBA-4344-B465-F64270ECEF5A} : DHCPNameServer = 172.16.0.1
TCP: Interfaces\{0D85D962-4AFB-49D0-BE39-F9EAA2807999} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{E0B30C58-4D00-4901-9D5E-98EC2B783CF9} : DHCPNameServer = 75.75.75.75 75.75.76.76
AppInit_DLLs= c:\progra~2\optimi~1\optpro~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: deal4me: {5817F939-0768-279B-B96A-3236A56AA759} - 
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\cx8kle6l.default\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files\McAfee Security Scan\3.8.141\npMcAfeeMSS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-11-25 196376]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2013-11-25 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-25 243480]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]
R2 70e6ca8c;Optimizer Pro Crash Monitor;C:\Windows\System32\rundll32.exe [2009-7-13 45568]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-1-22 3788816]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2011-6-7 250296]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2011-6-7 47032]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 134944]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-10-2 2656280]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 PGEffect;Pangu effect driver;C:\Windows\System32\drivers\PGEffect.sys [2013-10-2 38096]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
R3 RTWlanE;Realtek Wireless LAN 802.11n PCI-E Network Adapter;C:\Windows\System32\drivers\rtwlane.sys [2013-5-2 1514568]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2013-12-15 102240]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-11-12 111616]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe [2014-1-15 289256]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-10-7 19456]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2013-10-2 250984]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2013-10-2 880272]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2013-12-15 203104]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-11-12 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-10-7 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-10-7 1255736]
.
=============== Created Last 30 ================
.
2014-03-09 16:29:48 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-03-09 13:44:55 -------- d-----w- C:\ProgramData\64cf1b4635af66fc
2014-03-09 13:44:54 -------- d-----w- C:\Program Files (x86)\VS Revo Group
2014-03-09 05:13:17 -------- d-----w- C:\Users\toshiba\AppData\Local\Diagnostics
2014-03-09 05:08:35 1031560 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{EB872543-8186-4F55-85F1-1D3F77157842}\gapaengine.dll
2014-03-09 05:07:45 10536864 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{664AD468-965B-4220-BF6E-1A813488A4BD}\mpengine.dll
2014-03-09 05:02:49 -------- d-----w- C:\Program Files\McAfee Security Scan
2014-03-09 04:56:18 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-09 03:53:23 -------- d-----w- C:\AdwCleaner
2014-03-08 14:03:51 -------- d-----w- C:\Users\toshiba\AppData\Roaming\AVG2014
2014-03-08 14:02:42 -------- d-----w- C:\Users\toshiba\AppData\Roaming\TuneUp Software
2014-03-08 14:01:54 -------- d--h--w- C:\$AVG
2014-03-08 14:01:54 -------- d-----w- C:\ProgramData\AVG2014
2014-03-08 14:01:19 -------- d-----w- C:\Program Files (x86)\AVG
2014-03-08 13:59:11 -------- d--h--w- C:\ProgramData\Common Files
2014-03-08 13:59:11 -------- d-----w- C:\Users\toshiba\AppData\Local\MFAData
2014-03-08 13:59:11 -------- d-----w- C:\Users\toshiba\AppData\Local\Avg2014
2014-03-08 13:59:11 -------- d-----w- C:\ProgramData\MFAData
2014-03-08 13:56:03 -------- d-----w- C:\Program Files\CCleaner
2014-03-01 03:43:16 71752 ----a-w- C:\Windows\System32\drivers\C771BUS.sys
2014-03-01 03:43:16 -------- d-----w- C:\Program Files\Common Files\VerizonWireless
2014-02-25 13:36:52 -------- d-----w- C:\Program Files (x86)\AMR Player
2014-02-24 14:33:28 -------- d-----w- C:\Temp
2014-02-22 16:24:34 -------- d-----w- C:\Program Files (x86)\Audacity
2014-02-21 04:19:33 -------- d-----w- C:\Users\toshiba\.android
2014-02-21 04:19:32 -------- d-----w- C:\Users\toshiba\AppData\Roaming\BackupTrans
2014-02-21 04:19:21 -------- d-----w- C:\Users\toshiba\AppData\Local\Backuptrans Android SMS + MMS Transfer
2014-02-21 04:03:32 -------- d-----w- C:\Users\toshiba\AppData\Local\ElevatedDiagnostics
2014-02-17 00:57:44 -------- d-----w- C:\Users\toshiba\AppData\Local\Packages
.
==================== Find3M  ====================
.
2014-03-09 05:11:22 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-09 05:11:22 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 10:01:30.14 ===============
 
 
Attached File  attach.txt   6.27KB   1 downloads


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 March 2014 - 01:46 PM


Hello carolmotherof4

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 carolmotherof4

carolmotherof4
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Posted 09 March 2014 - 03:34 PM

Well, that was fun. I followed the AdwCleaner instruction and it successfully removed optimizer pro. Sweet! Unfortunately, it also disabled my proxy server for my web browsers, and I have no clue how to fix that, so I did a system restore. Now, of course Optimizer Pro is back. I will try the Junkware removal tool next. *sigh*

 

Here is the log for the AdwCleaner:

 

# AdwCleaner v3.020 - Report created 08/03/2014 at 20:04:51
# Updated 27/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : toshiba - TOSHIBA-PC
# Running from : C:\Users\toshiba\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16428
 
 
-\\ Mozilla Firefox v26.0 (en-US)
 
[ File : C:\Users\toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\cx8kle6l.default\prefs.js ]
 
 
-\\ Google Chrome v32.0.1700.107
 
[ File : C:\Users\toshiba\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [4923 octets] - [08/03/2014 19:53:27]
AdwCleaner[R1].txt - [1028 octets] - [08/03/2014 20:00:14]
AdwCleaner[S0].txt - [4808 octets] - [08/03/2014 19:54:37]
AdwCleaner[S1].txt - [951 octets] - [08/03/2014 20:04:51]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1010 octets] ##########


#4 carolmotherof4

carolmotherof4
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Posted 09 March 2014 - 03:51 PM

Here is the Junkware removal tool log. Optimizer Pro's folder is not in the C drive!! (although the shortcut is still on the desktop).  I will restart and hope it goes away.....

 

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by toshiba on Sun 03/09/2014 at 13:36:32.12
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
Successfully stopped: [Service] 70e6ca8c 
Successfully deleted: [Service] 70e6ca8c 
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{544C2426-48FD-4C40-AE3B-31257FF334D0}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\registryhelper.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{B887CA3B-D82B-4A01-AD29-E97444D01CE6}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installcore
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\optimizer pro
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\softonic
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\optimizer pro_is1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Program Files (x86)\albrechto"
Successfully deleted: [Folder] "C:\Program Files (x86)\optimizer pro"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\optimizer pro v3.2"
 
 
 
~~~ FireFox
 
Successfully deleted: [File] C:\Users\toshiba\AppData\Roaming\mozilla\firefox\profiles\cx8kle6l.default\user.js
Successfully deleted: [Folder] C:\Users\toshiba\AppData\Roaming\mozilla\firefox\profiles\cx8kle6l.default\extensions\addon@freecorder.com
Successfully deleted: [Folder] C:\Users\toshiba\AppData\Roaming\mozilla\firefox\profiles\cx8kle6l.default\extensions\staged
Emptied folder: C:\Users\toshiba\AppData\Roaming\mozilla\firefox\profiles\cx8kle6l.default\minidumps [11 files]
 
 
 
~~~ Event Viewer Logs were cleared


#5 carolmotherof4

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Posted 09 March 2014 - 03:55 PM

Woot! On restart I got brilliant and removed the shortcut myself. Optimizer Pro is no longer in the C drive AND it's not listed as an extension in Chrome or Firefox. 

 

Awesome, thank you, thank you, thank you! :clapping:  :bowdown:  :bowdown:   :)



#6 gringo_pr

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Posted 09 March 2014 - 03:56 PM


Hello carolmotherof4

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 carolmotherof4

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Posted 09 March 2014 - 09:00 PM

Here is the log from Combofix  :) The computer seems to be running normally now, thanks again!

 

ComboFix 14-03-05.01 - toshiba 03/09/2014  18:52:08.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4008.2422 [GMT -7:00]
Running from: c:\users\toshiba\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-10 to 2014-03-10  )))))))))))))))))))))))))))))))
.
.
2014-03-10 01:55 . 2014-03-10 01:55 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-09 20:36 . 2014-03-09 20:36 -------- d-----w- c:\windows\ERUNT
2014-03-09 13:44 . 2014-03-09 13:45 -------- d-----w- c:\programdata\64cf1b4635af66fc
2014-03-09 13:44 . 2014-03-09 13:44 -------- d-----w- c:\program files (x86)\VS Revo Group
2014-03-09 05:13 . 2014-03-09 05:13 -------- d-----w- c:\users\toshiba\AppData\Local\Diagnostics
2014-03-09 05:08 . 2014-03-09 05:07 1031560 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{EB872543-8186-4F55-85F1-1D3F77157842}\gapaengine.dll
2014-03-09 05:07 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{664AD468-965B-4220-BF6E-1A813488A4BD}\mpengine.dll
2014-03-09 05:02 . 2014-03-09 05:02 -------- d-----w- c:\program files\McAfee Security Scan
2014-03-09 04:56 . 2013-12-04 03:28 10315576 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-09 03:53 . 2014-03-09 19:54 -------- d-----w- C:\AdwCleaner
2014-03-08 14:03 . 2014-03-08 14:03 -------- d-----w- c:\users\toshiba\AppData\Roaming\AVG2014
2014-03-08 14:02 . 2014-03-08 14:02 -------- d-----w- c:\users\toshiba\AppData\Roaming\TuneUp Software
2014-03-08 14:01 . 2014-03-09 20:23 -------- d-----w- c:\programdata\AVG2014
2014-03-08 14:01 . 2014-03-08 14:01 -------- d-----w- C:\$AVG
2014-03-08 14:01 . 2014-03-08 14:01 -------- d-----w- c:\program files (x86)\AVG
2014-03-08 13:59 . 2014-03-09 20:23 -------- d-----w- c:\programdata\MFAData
2014-03-08 13:59 . 2014-03-08 14:07 -------- d-----w- c:\users\toshiba\AppData\Local\Avg2014
2014-03-08 13:59 . 2014-03-08 13:59 -------- d--h--w- c:\programdata\Common Files
2014-03-08 13:59 . 2014-03-08 13:59 -------- d-----w- c:\users\toshiba\AppData\Local\MFAData
2014-03-08 13:56 . 2014-03-09 05:05 -------- d-----w- c:\program files\CCleaner
2014-03-01 03:43 . 2014-03-01 03:43 -------- d-----w- c:\program files\Common Files\VerizonWireless
2014-03-01 03:43 . 2010-08-27 03:40 71752 ----a-w- c:\windows\system32\drivers\C771BUS.sys
2014-02-25 13:36 . 2014-03-09 04:52 -------- d-----w- c:\program files (x86)\AMR Player
2014-02-24 14:33 . 2014-03-01 03:43 -------- d-----w- C:\Temp
2014-02-22 16:24 . 2014-03-09 04:52 -------- d-----w- c:\users\toshiba\AppData\Roaming\Audacity
2014-02-22 16:24 . 2014-03-09 04:52 -------- d-----w- c:\program files (x86)\Audacity
2014-02-21 04:19 . 2014-02-21 04:19 -------- d-----w- c:\users\toshiba\.android
2014-02-21 04:19 . 2014-02-21 04:19 -------- d-----w- c:\users\toshiba\AppData\Roaming\BackupTrans
2014-02-21 04:19 . 2014-03-09 04:52 -------- d-----w- c:\users\toshiba\AppData\Local\Backuptrans Android SMS + MMS Transfer
2014-02-21 04:03 . 2014-02-21 04:03 -------- d-----w- c:\users\toshiba\AppData\Local\ElevatedDiagnostics
2014-02-17 00:57 . 2014-02-17 00:57 -------- d-----w- c:\users\toshiba\AppData\Local\Packages
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-09 05:11 . 2013-10-08 13:15 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-09 05:11 . 2013-10-08 13:15 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-01-19 07:33 . 2010-11-21 03:27 270496 ------w- c:\windows\system32\MpSigStub.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"DeviceDetector"="c:\program files (x86)\FTR\ForTheRecord\FTR.TREdge.DeviceDetector.exe" [2010-06-16 28672]
.
c:\users\toshiba\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.8.141\SSScheduler.exe [2014-1-15 329944]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudbus.sys;c:\windows\SYSNATIVE\DRIVERS\ssudbus.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.141\McCHSvc.exe;c:\program files\McAfee Security Scan\3.8.141\McCHSvc.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
R3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudmdm.sys;c:\windows\SYSNATIVE\DRIVERS\ssudmdm.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTWlanE;Realtek Wireless LAN 802.11n PCI-E Network Adapter;c:\windows\system32\DRIVERS\rtwlane.sys;c:\windows\SYSNATIVE\DRIVERS\rtwlane.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-09 05:04 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-10-08 05:11]
.
2014-03-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-12-08 05:04]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-12-08 05:04]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-08-25 170304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-08-25 398656]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-08-25 441152]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\cx8kle6l.default\
.
- - - - ORPHANS REMOVED - - - -
.
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
BHO-{5817F939-0768-279B-B96A-3236A56AA759} - c:\programdata\deal4me\rHsfhaNA.x64.dll
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-09  18:57:56
ComboFix-quarantined-files.txt  2014-03-10 01:57
.
Pre-Run: 258,606,534,656 bytes free
Post-Run: 258,102,149,120 bytes free
.
- - End Of File - - E79205FF286FB48930B7E96E6AEFDF2D
A36C5E4F47E84449FF07ED3517B43A31


#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 10 March 2014 - 07:44 AM


Hello carolmotherof4

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 carolmotherof4

carolmotherof4
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Posted 10 March 2014 - 09:36 PM

Here is the log  :)  I had no problems running combofix (except I had to restart my computer in the middle because I forgot to turn off windows security and AVG) It was slow on startup after that but I will restart it again to be see if it is a recurring issue and repost. Thank you so much for all your help!

 

 

ComboFix 14-03-05.01 - toshiba 03/10/2014  18:56:56.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4008.2399 [GMT -7:00]
Running from: c:\users\toshiba\Downloads\ComboFix.exe
Command switches used :: c:\users\toshiba\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-11 to 2014-03-11  )))))))))))))))))))))))))))))))
.
.
2014-03-11 02:02 . 2014-03-11 02:02 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-10 03:46 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{79C3BBD7-AFCE-424A-9916-2F5546D67AAF}\mpengine.dll
2014-03-09 20:36 . 2014-03-09 20:36 -------- d-----w- c:\windows\ERUNT
2014-03-09 13:44 . 2014-03-09 13:45 -------- d-----w- c:\programdata\64cf1b4635af66fc
2014-03-09 13:44 . 2014-03-09 13:44 -------- d-----w- c:\program files (x86)\VS Revo Group
2014-03-09 05:13 . 2014-03-09 05:13 -------- d-----w- c:\users\toshiba\AppData\Local\Diagnostics
2014-03-09 05:08 . 2014-03-09 05:07 1031560 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{EB872543-8186-4F55-85F1-1D3F77157842}\gapaengine.dll
2014-03-09 05:02 . 2014-03-09 05:02 -------- d-----w- c:\program files\McAfee Security Scan
2014-03-09 04:56 . 2013-12-04 03:28 10315576 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-09 03:53 . 2014-03-09 19:54 -------- d-----w- C:\AdwCleaner
2014-03-08 14:03 . 2014-03-08 14:03 -------- d-----w- c:\users\toshiba\AppData\Roaming\AVG2014
2014-03-08 14:02 . 2014-03-08 14:02 -------- d-----w- c:\users\toshiba\AppData\Roaming\TuneUp Software
2014-03-08 14:01 . 2014-03-09 20:23 -------- d-----w- c:\programdata\AVG2014
2014-03-08 14:01 . 2014-03-08 14:01 -------- d-----w- C:\$AVG
2014-03-08 14:01 . 2014-03-08 14:01 -------- d-----w- c:\program files (x86)\AVG
2014-03-08 13:59 . 2014-03-11 01:53 -------- d-----w- c:\programdata\MFAData
2014-03-08 13:59 . 2014-03-08 14:07 -------- d-----w- c:\users\toshiba\AppData\Local\Avg2014
2014-03-08 13:59 . 2014-03-08 13:59 -------- d--h--w- c:\programdata\Common Files
2014-03-08 13:59 . 2014-03-08 13:59 -------- d-----w- c:\users\toshiba\AppData\Local\MFAData
2014-03-08 13:56 . 2014-03-09 05:05 -------- d-----w- c:\program files\CCleaner
2014-03-01 03:43 . 2014-03-01 03:43 -------- d-----w- c:\program files\Common Files\VerizonWireless
2014-03-01 03:43 . 2010-08-27 03:40 71752 ----a-w- c:\windows\system32\drivers\C771BUS.sys
2014-02-25 13:36 . 2014-03-09 04:52 -------- d-----w- c:\program files (x86)\AMR Player
2014-02-24 14:33 . 2014-03-01 03:43 -------- d-----w- C:\Temp
2014-02-22 16:24 . 2014-03-09 04:52 -------- d-----w- c:\users\toshiba\AppData\Roaming\Audacity
2014-02-22 16:24 . 2014-03-09 04:52 -------- d-----w- c:\program files (x86)\Audacity
2014-02-21 04:19 . 2014-02-21 04:19 -------- d-----w- c:\users\toshiba\.android
2014-02-21 04:19 . 2014-02-21 04:19 -------- d-----w- c:\users\toshiba\AppData\Roaming\BackupTrans
2014-02-21 04:19 . 2014-03-09 04:52 -------- d-----w- c:\users\toshiba\AppData\Local\Backuptrans Android SMS + MMS Transfer
2014-02-21 04:03 . 2014-02-21 04:03 -------- d-----w- c:\users\toshiba\AppData\Local\ElevatedDiagnostics
2014-02-17 00:57 . 2014-02-17 00:57 -------- d-----w- c:\users\toshiba\AppData\Local\Packages
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-09 05:11 . 2013-10-08 13:15 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-09 05:11 . 2013-10-08 13:15 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-01-19 07:33 . 2010-11-21 03:27 270496 ------w- c:\windows\system32\MpSigStub.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"DeviceDetector"="c:\program files (x86)\FTR\ForTheRecord\FTR.TREdge.DeviceDetector.exe" [2010-06-16 28672]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2014-01-22 4962320]
.
c:\users\toshiba\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.8.141\SSScheduler.exe [2014-1-15 329944]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudbus.sys;c:\windows\SYSNATIVE\DRIVERS\ssudbus.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.141\McCHSvc.exe;c:\program files\McAfee Security Scan\3.8.141\McCHSvc.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
R3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudmdm.sys;c:\windows\SYSNATIVE\DRIVERS\ssudmdm.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTWlanE;Realtek Wireless LAN 802.11n PCI-E Network Adapter;c:\windows\system32\DRIVERS\rtwlane.sys;c:\windows\SYSNATIVE\DRIVERS\rtwlane.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-09 05:04 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-10-08 05:11]
.
2014-03-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-12-08 05:04]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-12-08 05:04]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-08-25 170304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-08-25 398656]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-08-25 441152]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\toshiba\AppData\Roaming\Mozilla\Firefox\Profiles\cx8kle6l.default\
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-10  19:04:01
ComboFix-quarantined-files.txt  2014-03-11 02:04
ComboFix2.txt  2014-03-10 01:57
.
Pre-Run: 257,056,010,240 bytes free
Post-Run: 256,995,631,104 bytes free
.
- - End Of File - - C74386982BA5D4EEBFDD0BCC069B96DD
A36C5E4F47E84449FF07ED3517B43A31


#10 carolmotherof4

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Posted 10 March 2014 - 09:41 PM

Still a little slow on startup...gets a little stuck at the welcome screen but not as bad a the last time. 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 11 March 2014 - 08:09 AM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 carolmotherof4

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Posted 12 March 2014 - 08:38 AM

I will do this when I get home tonight and then post :)



#13 gringo_pr

gringo_pr

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Posted 12 March 2014 - 08:58 AM

No problem and I will check on you later


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 carolmotherof4

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Posted 12 March 2014 - 09:50 PM

Here you go gringo  :) I had no problems running any of these; the computer seems fine to me (but what do I know...lol)   :thumbup2:

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.03.12.13
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
toshiba :: TOSHIBA-PC [administrator]
 
Protection: Enabled
 
3/12/2014 7:00:53 PM
MBAM-log-2014-03-12 (19-24-14).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219247
Time elapsed: 4 minute(s), 29 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 4
C:\Users\toshiba\Desktop\PhotoScape_V3-6-5.exe (PUP.Optional.OpenCandy) -> No action taken.
C:\Users\toshiba\Downloads\freecorder8-setup.exe (PUP.DownloadAdmin) -> No action taken.
C:\Users\toshiba\Downloads\Java.exe (PUP.Optional.DomaIQ) -> No action taken.
C:\Users\toshiba\Downloads\SoftonicDownloader_for_photoscape.exe (PUP.Optional.Softonic.A) -> No action taken.
 
(end)
 
 
 
 
 
 
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:46:37 PM, on 3/12/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\FTR\ForTheRecord\FTR.TREdge.DeviceDetector.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Users\toshiba\Desktop\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DeviceDetector] C:\Program Files (x86)\FTR\ForTheRecord\FTR.TREdge.DeviceDetector.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMSAccess - Unknown owner - C:\Program Files (x86)\FTR\ForTheRecord\NMSAccess32.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 7751 bytes
 


#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 March 2014 - 07:42 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [DeviceDetector] C:\Program Files (x86)\FTR\ForTheRecord\FTR.TREdge.DeviceDetector.exe
      O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
      O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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