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Amateur Or Anyone Else Help Please


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3 replies to this topic

#1 Shame

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Posted 15 May 2006 - 11:10 AM

Hey, i'm infected with some sort of virus.

My homepage is set to //www.bestsafetyguide.com/ and there are flashy icons in the taskbar, can post a screenshot if you like.

Seems similar to this guys problem:


http://www.bleepingcomputer.com/forums/lof...php/t50916.html

//Mod edit to modify Hot Link above to protect others//

Edited by KoanYorel, 15 May 2006 - 11:26 AM.


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#2 quietman7

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Posted 15 May 2006 - 11:36 AM

Welcome Shame

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please download and install Ewido Anti-Malware v3.5. DO NOT perform a scan yet..
Print out the Ewido Install and Scan Instructions.

Go here and follow the instructions for using SmitfraudFix.
After using the tool reboot again in "SAFE MODE" and

Clean out your Temporary Internet files as follows:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

Then perform a scan with Ewido and reboot back to normal mode.
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#3 Shame

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Posted 15 May 2006 - 01:47 PM

Thank you very much, everything seems sorted now, finally. Excellent forum :thumbsup:

Oh and sorry for posting hotlink.

^_^

#4 quietman7

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Posted 15 May 2006 - 01:58 PM

Your welcome.

Now that your system is clean you should SET A NEW RESTORE POINT to prevent reinfection from an old restore point. Any trojans or malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to set a new RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
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