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Help in Checkup


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3 replies to this topic

#1 grandpootis

grandpootis

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Posted 08 March 2014 - 11:38 AM

Hi,

 

I recently had an Xbox Live account logged into by a foreign IP address.

 

I wanted to do a checkup to see if it is a result of me logging in on a keylogged computer, and, if so, if THIS is the computer that has the keylogger.

 

I have done the following:

 

Scan with MBAM

Scan with Avast

Scan with Windows Defender

Scan with Keylogger Detector (kb hook finder)

Periodically monitor network traffic and programs that use my network

Run ComboFix (probably not the best idea)

Run OTL/HJT

 

Could someone tell me if there's anything else I can do, or what logs to post here?

 

Thanks.



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#2 Jo*

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Posted 10 March 2014 - 05:49 AM

:welcome:

Hello grandpootis,

my name is Jo and I will help you with your computer problems.



Please follow these guidelines:
  • Logs can take a while to research, so please be patient.
  • Read and follow the instructions in the sequence they are posted.
  • print or copy & save instructions.
  • back up all your private data / important files on another (external) drive before using our tools.
  • Do not install / uninstall any applications, unless otherwise instructed.
  • Use only that tools you have been instructed to use.
  • Copy and Paste the log files inside your post, unless otherwise instructed.
  • Ask for clarification, if you have any questions.
  • Stay with this topic til you get the all clean post.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

***


1. Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    Vista / Windows 7/8 users right-click and select Run As Administrator.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

***


2. Download OTL to your desktop.
  • Double click on the icon to run it.
    Vista / Windows 7/8 users right-click and select Run As Administrator.
  • Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
    Note: These logs can be located in the OTL folder on your C:\ drive if they fail to open automatically.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#3 Jo*

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Posted 13 March 2014 - 02:16 AM

Hi,

 

it has been several days since I sent my last set of instructions to help with your computer problem.

Please let me know if you are having problems and still need help.

 

Note: Threads will be closed if no response after 3 days.


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#4 Jo*

Jo*

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Posted 15 March 2014 - 02:37 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.





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