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problem mail

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#1 sÚpadubidonn


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  • Local time:08:43 AM

Posted 08 March 2014 - 06:25 AM


(pardon english is not my native language)


I received the message "Your java must be updated", I clicked on a link,
and the pc was infected.

I ran jrt.exe and adwclaener.
mbm then there is on month ago...!

Yesterday I realized that I did not know read my mails.
When I try to access my account on a yahoo.fr,
I enter my user / passw and then I have to enter a captcha is not visible,
the audio is not available.
I tried firefox and IE11 same result.

When I reported to my yahoo.fr account is probably hacked
I had the opportunity to change the psw,
and I could see my emails once.

The following connection I fall in case you need to enter a captcha invisible ...

When I open outlook 2013
I can send my emails but I can not receive any more messages ...
By cons I can receive messages from a skynet.be account


there is on month ago the read of mails was perfect!

I run a scan avast startup that reported among other docfile.htm a phishing.

I then executed aswmbr.exe,

after 2 minutes, click scan and
directly received a blue screen:
a problem has-been detected and windows has-been shut down ....
disable or uninstall Any anti-virus ...
run chkdsk / F.

I run chkdsk / F below:

Checking file system on C:
The type of file system is NTFS.
The volume name is WINDOWS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3) ...
322560 file records processed. File verification completed.
1129 records processed large file. 0 records incorrect file processed. 0 EA records processed. 64 records analysis treaties. CHKDSK is checking indexes (stage 2 of 3) ...
406146 index entries processed. Index verification completed.
0 unindexed files scanned. 0 files not indexed recovered. CHKDSK is checking security descriptors (stage 3 of 3)
322560 SD / SID files processed. Cleaning up 893 unused index entries from index $ SII
of file 0x9.
Cleaning up 893 unused index entries from index $ SDH
of file 0x9.
Cleaning up 893 unused security descriptors.
CHKDSK compact flow security descriptor
41794 files processed data. CHKDSK is verifying USN journal ...
37747632 USN bytes processed. Checking the USN journal completed.
Correction of errors in the map volume.
Windows has made corrections to the file system.

243627007 KB total disk space.
174608456 KB in 220043 files.
119788 KB in 41797 indexes.
0 KB in bad sectors.
Ko 434 391 used by the system.
65536 KB occupied by the log file.
68464372 KB available on disk.

4096 bytes in each allocation unit.
60906751 total allocation units on disk.
17116093 allocation units available on disk.

Internal information:
Ec 00 April 00 March 00 db d9 fe 21 07 00 00 00 00 00 .........! ......
b0 06 00 00 40 00 00 00 00 00 00 00 00 00 00 00 .... @ ...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.

Please wait while restarting your ordinateur.


Here I think I explained everything ...

There are so many possible things, I'm a little lost.

I post this message in the hope to get your help.


(I name it 'problem mail', if you prefer you can rename it)

In advance thank you,

good to you,



Edited by hamluis, 08 March 2014 - 01:48 PM.
Moved from Win 7 to Am I Infected - Hamluis.

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#2 noknojon


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Posted 08 March 2014 - 08:08 PM

Hello Peter, My French is not that good, so I may need to use Google Translate if we have a problem.


How can I remove Fake Java Update?
If you received a pop-up warning for Fake Java Update while you were surfing a website, chances are that the malware was blocked and there's nothing to remove.
However, to stay safe from these kind of threats, it is important to:
• Always keep your Windows operating system up to date
• Always update all other software in your PC
• Never download files from unknown sources or click on emails from unknown senders or spam
• Install an antivirus software that offers complete protection like AVG Internet Security and keep it updated
• Avoid unsafe or suspicious websites that ask you to click on links, complete a survey or download extra plugins to access the content you are looking for
It is recommended to perform a full Antivirus scan after dealing with the detection of a threat, to make sure it was successfully blocked and your device is not at risk.

Now :

aswmbr.exe is not a fixing tool, and only for checking so we can find problems (but this can take a long time).


The results from chkdsk show no problems need fixing.


Is your email with Yahoo.fr the only problem, as I had the same in Australia, and I just changed my password.



First -

We can just check that you have a good Antivirus progam, and that it is working -

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.

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