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Windows Explorer Has Stopped Working


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#1 Zonedestruct

Zonedestruct

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  • Local time:04:29 PM

Posted 08 March 2014 - 12:23 AM

Hello Friends,

 

Sometimes my taskbar disappears and then reappears after 2 seconds, when this happens the DVD drive also makes the loading sound like when you insert a CD. I checked action center problem reports and found some problem reports related to the error. Three of the most recent reports are:

 

Source
Windows Explorer
 
Summary
Stopped working
 
Date
‎08-‎Mar-‎14 3:30 PM
 
Status
Report sent
 
Description
Faulting Application Path: C:\Windows\explorer.exe
 
Problem signature
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.3.9600.16441
Application Timestamp: 5265dec8
Fault Module Name: QtCore_Ad_SyncNs_4.dll_unloaded
Fault Module Version: 4.8.2.0
Fault Module Timestamp: 50d3fca7
Exception Offset: 00000000000265fe
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: d41d
Additional Information 2: d41d8cd98f00b204e9800998ecf8427e
Additional Information 3: 2ee0
Additional Information 4: 2ee00055843b7987b34543123035c8ec
 
Extra information about the problem
Bucket ID: bfba1af440a69426d61b8dd15cb2837b (-312153748)
 
 
 
 
 
 
Source
Windows Explorer
 
Summary
Stopped working
 
Date
‎07-‎Mar-‎14 10:29 PM
 
Status
Report sent
 
Description
Faulting Application Path: C:\Windows\explorer.exe
 
Problem signature
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.3.9600.16441
Application Timestamp: 5265dec8
Fault Module Name: QtCore_Ad_SyncNs_4.dll_unloaded
Fault Module Version: 4.8.2.0
Fault Module Timestamp: 50d3fca7
Exception Offset: 00000000000265fe
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: d41d
Additional Information 2: d41d8cd98f00b204e9800998ecf8427e
Additional Information 3: 2ee0
Additional Information 4: 2ee00055843b7987b34543123035c8ec
 
Extra information about the problem
Bucket ID: bfba1af440a69426d61b8dd15cb2837b (-312153748)
 
 
 
Source
Windows Explorer
 
Summary
Stopped working
 
Date
‎07-‎Mar-‎14 10:23 PM
 
Status
Report sent
 
Description
Faulting Application Path: C:\Windows\explorer.exe
 
Problem signature
Problem Event Name: BEX64
Application Name: Explorer.EXE
Application Version: 6.3.9600.16441
Application Timestamp: 5265dec8
Fault Module Name: QtNetwork_Ad_SyncNs_4.dll
Fault Module Version: 4.8.2.0
Fault Module Timestamp: 50d3fcc6
Exception Offset: 00000000000c65fe
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 23d0
Additional Information 2: 23d0542287857f7797113dc9b1612031
Additional Information 3: ff7a
Additional Information 4: ff7aa73c21f5bc7cbc05cd6da9f8ffcf
 
Extra information about the problem
Bucket ID: eea00ea542201375d982e589785bbadd (-311283513)
 

Is this an OS, software of Hardware issue? The laptop is an asus g75vx and is running windows 8.1.

 

Thanks.



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