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Windows 7 Freezes - Explore Freezes - Internet White Screen


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#1 DennisM85

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Posted 07 March 2014 - 04:41 PM

When I try to go into windows Explore to copy or delete files Explore freezes but it does not crash and speed is incredibly slow. Many times Freezes but I can X out. Internet Explorer works but mainly Black and White background as ALL areas in the sites I visit I cannot see the color coded prompts. This just happened. I was using Microsoft Essentials but that even froze. Now I have Kapersky trial but that did not find any viruses or malware after scanning. Any suggestions please? Thanks - DennisM



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#2 acerts04

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Posted 07 March 2014 - 05:13 PM

Does everything you do on the computer freeze/move slow?
Please publish a snap shot of your system using speccy following this tutorial

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

"In real life, the hardest aspect of the battle between good and evil is determining which is which."


#3 Alex&Vanko

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Posted 07 March 2014 - 05:16 PM

It could be not a virus,just conflict between software in your Windows.Download Minitoolbox - http://www.bleepingcomputer.com/download/minitoolbox/

Start the application.Set ticks everywhere.Click GO button.After scan is done a log will appear.save it and attch it here.






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