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Windows Firewall/ICS service cannot start


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#1 Magdalena

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Posted 07 March 2014 - 04:21 PM

Been cleaning up an older computer and recently this problem has turned up:

 

Windows Firewall is not on and in an attempt to turn it on it responds with

"Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) service?"

I click "Yes" and it says "Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service."

 

 

So far I have tried Method 1 and 2 on Microsoft's page http://support.microsoft.com/kb/920074
   (Even though this did not start due to a SP2 installation)

Reinstalled SP3 (I have not reinstalled SP2 specifically since SP3 usually covered that) <---If thats the issue then shame on me.

I have also tried cmd >Netsh winsock reset (Recommendation from another forum)

I have tried starting the 'Windows Firewall/Internet Connection Sharing (ICS)' in Administrative Tools > Services > Windows Firewall/Internet Connection Sharing (ICS) which does say stop. This comes      back with "Could not start the Windows Firewall/Internet Connection Sharing (ICS) service on Local Computer. Error 2: The system cannot find the file specified."

 

I'm assuming this is the current cause of the internet not working on the computer as well. I've done alot of work on the computer and if needed I can list all that I've done so far. This current problem I have not been able to solve myself and it started after running Malware bytes and removing everything it found.

 

May not need to be said but the system is a Windows XP 32bit. Anything else you need to know just ask. Also If I need to repeat anything I've already done due to a missed step or whatever, I'm glad to do it.


Edited by Magdalena, 07 March 2014 - 04:23 PM.


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#2 Magdalena

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Posted 09 March 2014 - 03:09 PM

Update on this system, the guy ran a Windows Repair after all this and now we have a BSOD after the Windows loading screen, code 0x07E, and computer restarts. When booting into Safe Mode I get "Windows XP Setup cannot run under Safe Mode. Setup will restart now."



#3 Magdalena

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Posted 10 March 2014 - 03:48 PM

Well this system has been reformatted since time was not something they had. It solved the problem but in an aggressive way. Sorry we couldn't work this out better to help someone in the future.



#4 quietman7

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Posted 24 March 2014 - 12:16 PM

Sorry for the delayed response but Staff and Security Experts are all volunteers. This site receives hundreds of requests for help every day. Sometimes a topic will get overlooked when requests for assistance get backed up and not responded to in a timely manner.

Although reformatting is an aggressive solution, sometimes its really the best option when troubleshoot takes too long or does not resolve the problem.
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