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Smart Shopper virus (SmartER Shopper?)


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16 replies to this topic

#1 suiko6

suiko6

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Posted 07 March 2014 - 01:10 PM

hi

 

I have a problem with this nasty Smart Shper thing. It brings up ads all over the screen which have "Ads by Smarter Shopper" at the bottom, and adds dodgy links on pages I am viewing. It also makes the system painfully slow, and seems to make it impossible to use the Back button. Also seems to make browsers crash a lot (perhaps because it slows them down so much?)

 

The ads and dodgy links etc only seem to appear when I use Chrome, not IE.

 

The program doesn't appear in the Programs list in Control Panel, and Malwarebytes, Lavasoft Ad-aware, SpyBot, AVG and Mcrosoft Security Essentials have all been unable to find it.

 

Will be eternally grateful if anyone can help me sort this :-)

 

DDS

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16518
Run by suiko at 19:03:44 on 2014-03-06
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.1952.130 [GMT 0:00]
.
AV: AVG AntiVirus 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: Ad-Aware Antivirus *Disabled/Outdated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
SP: Ad-Aware Antivirus *Disabled/Outdated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: AVG AntiVirus 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareService.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\InstantOn for NB\InsOnWMI.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\FaceLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files\ASUS\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareTray.exe
C:\Users\suiko\AppData\Local\YouGovPulse\YouGovPulse.exe
C:\Users\suiko\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe
C:\Users\suiko\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Windows\system32\taskhost.exe
C:\Windows\AsScrPro.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Windows\system32\igfxpers.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://asus.msn.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe,
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: YouGovPulse: {FB4D29C1-82DE-4b80-8BB0-A7CDDDCD2773} - C:\Users\suiko\AppData\Local\Wakoopa Shared\WakoopaBHO.dll
uRun: [YouGovPulse] C:\Users\suiko\AppData\Local\YouGovPulse\YouGovPulse.exe
uRun: [Google+ Auto Backup] "C:\Users\suiko\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
StartupFolder: C:\Users\suiko\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\suiko\AppData\Roaming\Dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDriveAutoRun = dword:16
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{385FC2A3-9D19-4469-B0B6-169E7739FF51} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{9222EA73-5C0A-468D-996C-A7E562784EA0} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{9222EA73-5C0A-468D-996C-A7E562784EA0}\244575966496D277964786D264F4E4 : DHCPNameServer = 192.168.22.22 192.168.22.23
TCP: Interfaces\{9222EA73-5C0A-468D-996C-A7E562784EA0}\375796B6F6F54716C6B64716C6B623830383 : DHCPNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: YouGovPulse: {FB4D29C1-82DE-4b80-8BB0-A7CDDDCD2773} - C:\Users\suiko\AppData\Local\Wakoopa Shared\WakoopaBHO-x64.dll
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [AdAwareTray] "C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareTray.exe"
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2014-03-06 18:30:57 10536864 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{4242C933-47BD-4742-9865-2C7A4E84EA24}\mpengine.dll
2014-03-06 17:58:27 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A233EBB3-8A21-4ED2-9C73-AFEEF1AB9EBD}\gapaengine.dll
2014-03-06 08:08:05 0 ----a-w- C:\Windows\SysWow64\shoB65.tmp
2014-03-05 20:53:41 21040 ----a-w- C:\Windows\System32\sdnclean64.exe
2014-03-05 20:53:05 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2014-03-05 20:52:17 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-03-05 20:08:55 -------- d-----w- C:\Windows\1F7E4FF9D2E542589AE1E16E6CB3252A.TMP
2014-03-05 20:03:42 -------- d-----w- C:\Users\suiko\AppData\Roaming\AVG2014
2014-03-05 20:01:29 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard
2014-03-05 19:44:17 -------- d--h--w- C:\$AVG
2014-03-05 19:44:16 -------- d-----w- C:\ProgramData\AVG2014
2014-03-05 19:29:03 -------- d-----w- C:\Users\suiko\AppData\Local\Avg2014
2014-03-04 20:46:26 10536864 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-28 18:00:39 -------- d-----w- C:\Users\suiko\AppData\Local\Skype
2014-02-28 17:59:45 -------- d-----r- C:\Program Files (x86)\Skype
2014-02-27 18:02:48 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{7C038C91-9B08-4D2D-B766-B8AF1F93B15C}\gapaengine.dll
2014-02-25 22:39:48 -------- d-----w- C:\Windows\Migration
2014-02-22 12:03:46 0 ----a-w- C:\Windows\SysWow64\shoAE78.tmp
2014-02-13 22:03:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-02-13 22:03:06 548864 ----a-w- C:\Windows\System32\vbscript.dll
2014-02-13 22:00:57 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-02-13 22:00:55 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-02-13 18:06:24 1882112 ----a-w- C:\Windows\System32\msxml3.dll
2014-02-13 18:06:23 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll
2014-02-13 18:06:22 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
2014-02-13 18:06:21 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2014-02-13 18:04:46 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2014-02-13 18:04:45 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2014-02-13 18:04:43 3928064 ----a-w- C:\Windows\System32\d2d1.dll
2014-02-13 18:04:43 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
2014-02-08 14:38:47 0 ----a-w- C:\Windows\SysWow64\sho875E.tmp
.
==================== Find3M  ====================
.
2014-03-06 18:18:36 387 ----a-w- C:\Users\suiko\AppData\Roaming\sp_data.sys
2014-03-06 08:07:13 45056 ----a-w- C:\Windows\SysWow64\acovcnt.exe
2014-02-10 11:35:40 316312 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
2014-02-06 11:30:46 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-02-06 11:30:12 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-02-06 11:07:39 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-02-06 11:06:47 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-02-06 10:49:03 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-02-06 10:48:45 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-02-06 10:48:11 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-02-06 10:20:26 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-02-06 10:01:36 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-02-06 10:00:46 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-02-06 09:50:32 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-02-06 09:47:22 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-02-06 09:46:27 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-02-06 09:24:52 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-02-06 09:09:30 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-02-06 08:41:35 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-01-23 18:30:06 0 ----a-w- C:\Windows\SysWow64\sho451B.tmp
2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-01-17 19:46:04 0 ----a-w- C:\Windows\SysWow64\sho9CED.tmp
2014-01-14 21:57:13 0 ----a-w- C:\Windows\SysWow64\sho512F.tmp
2014-01-13 21:21:40 0 ----a-w- C:\Windows\SysWow64\shoD877.tmp
2014-01-11 12:48:12 0 ----a-w- C:\Windows\SysWow64\sho3C86.tmp
2014-01-06 19:23:36 4558848 ----a-w- C:\Windows\SysWow64\GPhotos.scr
2013-12-18 22:27:56 0 ----a-w- C:\Windows\SysWow64\sho1564.tmp
2013-12-16 22:05:20 0 ----a-w- C:\Windows\SysWow64\shoCDDE.tmp
2013-12-08 22:03:58 0 ----a-w- C:\Windows\SysWow64\sho48F5.tmp
.
============= FINISH: 19:11:27.58 ===============

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 07 March 2014 - 01:42 PM


Hello suiko6

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 suiko6

suiko6
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Posted 08 March 2014 - 03:48 AM

Tnank you, Gringo :-)

 

I've run those two programs, and here are the results logs:

 

ADW CLEANER

 

# AdwCleaner v3.020 - Report created 07/03/2014 at 21:59:20
# Updated 27/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : suiko - SUIKO-PC
# Running from : C:\Users\suiko\Downloads\adwcleaner (3).exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [12x3q@3244516.com]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [xz123@ya456.com]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dedmngkbaffkenlfdcbganndoghblmap
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\poheodfamflhhhdcmjfeggbgigeefaco
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{462862BE-9A5C-49A5-9CBD-A649EAC63645}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{0113A098-06EA-4776-A011-D75590778F1E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{462862BE-9A5C-49A5-9CBD-A649EAC63645}
Key Deleted : HKLM\Software\BetterSurf

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518

-\\ Mozilla Firefox v

[ File : C:\Users\suiko\AppData\Roaming\Mozilla\Firefox\Profiles\0\prefs.js ]

-\\ Google Chrome v33.0.1750.146

[ File : C:\Users\suiko\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [11165 octets] - [28/11/2013 20:39:02]
AdwCleaner[R1].txt - [1613 octets] - [07/03/2014 21:56:52]
AdwCleaner[S0].txt - [10688 octets] - [28/11/2013 20:40:12]
AdwCleaner[S1].txt - [1546 octets] - [07/03/2014 21:59:20]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1606 octets] ##########

 

JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by suiko on 07/03/2014 at 22:05:07.35
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\adawarebp

 

~~~ Files

Successfully deleted: [File] C:\Windows\syswow64\sho1564.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho3C86.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho451B.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho48F5.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho512F.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho875E.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho9CED.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoAE78.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoB65.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoCDDE.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoD877.tmp

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\suiko\appdata\local\adawarebp"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 08/03/2014 at  8:38:10.91
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Hope that's what you need :-)

 

The virus is still there on Chrome. Seems to be only affecting Chrome, though.


Edited by suiko6, 08 March 2014 - 05:35 AM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:12:15 PM

Posted 08 March 2014 - 01:17 PM


Hello suiko6,

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 suiko6

suiko6
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:15 PM

Posted 09 March 2014 - 05:04 PM

hello again

 

Ran Combofix - took all day! The first time there were some error messages etc, but I think this was because SpyBot was still on. I uninstalled it and then Combofix ran OK.

 

As before, IE is OK but Chrome is still infested with ads and impossibly slow.

 

ComboFix 14-03-05.01 - suiko 09/03/2014   9:07.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.1952.736 [GMT 0:00]
Running from: c:\users\suiko\Desktop\ComboFix.exe
AV: Ad-Aware Antivirus *Disabled/Outdated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
AV: AVG AntiVirus 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}
SP: Ad-Aware Antivirus *Disabled/Outdated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: AVG AntiVirus 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-09 to 2014-03-09  )))))))))))))))))))))))))))))))
.
.
2014-03-09 21:41 . 2014-03-09 21:41 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-09 08:06 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1DE46F35-8F97-4247-8078-57B0EF229B1D}\mpengine.dll
2014-03-08 17:41 . 2014-03-08 17:41 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-08 17:41 . 2014-03-08 17:41 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-03-08 17:41 . 2014-03-08 17:41 -------- d-----w- c:\windows\system32\Macromed
2014-03-08 13:36 . 2014-03-08 14:11 -------- d-----w- c:\users\suiko\AppData\Local\adawarebp
2014-03-07 21:17 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-06 17:58 . 2014-02-20 17:09 1031560 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A233EBB3-8A21-4ED2-9C73-AFEEF1AB9EBD}\gapaengine.dll
2014-03-05 20:53 . 2014-03-09 08:54 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2014-03-05 20:52 . 2014-03-09 08:56 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy 2
2014-03-05 20:08 . 2014-03-05 20:08 -------- d-----w- c:\windows\1F7E4FF9D2E542589AE1E16E6CB3252A.TMP
2014-03-05 20:03 . 2014-03-05 20:03 -------- d-----w- c:\users\suiko\AppData\Roaming\AVG2014
2014-03-05 20:01 . 2014-03-05 20:01 -------- d-----w- c:\program files (x86)\Common Files\Wise Installation Wizard
2014-03-05 19:44 . 2014-03-05 19:59 -------- d-----w- C:\$AVG
2014-03-05 19:44 . 2014-03-05 19:51 -------- d-----w- c:\programdata\AVG2014
2014-03-05 19:29 . 2014-03-05 20:31 -------- d-----w- c:\users\suiko\AppData\Local\Avg2014
2014-02-28 18:00 . 2014-02-28 18:00 -------- d-----w- c:\users\suiko\AppData\Local\Skype
2014-02-28 17:59 . 2014-02-28 17:59 -------- d-----w- c:\program files (x86)\Common Files\Skype
2014-02-28 17:59 . 2014-02-28 17:59 -------- d-----r- c:\program files (x86)\Skype
2014-02-25 22:39 . 2014-02-25 22:39 -------- d-----w- c:\windows\Migration
2014-02-13 22:03 . 2013-12-21 08:56 454656 ----a-w- c:\windows\SysWow64\vbscript.dll
2014-02-13 22:03 . 2013-12-21 09:53 548864 ----a-w- c:\windows\system32\vbscript.dll
2014-02-13 22:00 . 2014-02-06 09:25 4244480 ----a-w- c:\windows\SysWow64\jscript9.dll
2014-02-13 22:00 . 2014-02-06 10:11 5768704 ----a-w- c:\windows\system32\jscript9.dll
2014-02-13 18:06 . 2013-12-06 02:30 1882112 ----a-w- c:\windows\system32\msxml3.dll
2014-02-13 18:06 . 2013-12-06 02:02 1237504 ----a-w- c:\windows\SysWow64\msxml3.dll
2014-02-13 18:06 . 2013-12-06 02:02 2048 ----a-w- c:\windows\SysWow64\msxml3r.dll
2014-02-13 18:06 . 2013-12-06 02:30 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-02-13 18:04 . 2013-12-24 23:09 1987584 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2014-02-13 18:04 . 2013-12-24 22:48 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2014-02-13 18:04 . 2013-11-26 08:16 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2014-02-13 18:04 . 2013-11-22 22:48 3928064 ----a-w- c:\windows\system32\d2d1.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-09 08:02 . 2012-11-01 17:37 387 ----a-w- c:\users\suiko\AppData\Roaming\sp_data.sys
2014-03-06 08:07 . 2013-03-20 18:21 45056 ----a-w- c:\windows\SysWow64\acovcnt.exe
2014-02-20 17:09 . 2012-11-29 18:35 1031560 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-02-17 07:47 . 2012-12-27 16:54 88567024 ----a-w- c:\windows\system32\MRT.exe
2014-02-10 11:35 . 2013-02-16 17:36 316312 ----a-w- c:\windows\system32\drivers\RapportKE64.sys
2014-01-19 07:33 . 2012-10-31 18:44 270496 ------w- c:\windows\system32\MpSigStub.exe
2014-01-06 19:23 . 2014-01-06 19:23 4558848 ----a-w- c:\windows\SysWow64\GPhotos.scr
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"YouGovPulse"="c:\users\suiko\AppData\Local\YouGovPulse\YouGovPulse.exe" [2013-12-05 1057120]
"Google+ Auto Backup"="c:\users\suiko\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" [2014-01-06 3619096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2014-01-22 4962320]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"Ad-Aware Browsing Protection"="c:\programdata\Ad-Aware Browsing Protection\adawarebp.exe" [2013-09-27 559696]
.
c:\users\suiko\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\suiko\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-3 30714328]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys;c:\windows\SYSNATIVE\DRIVERS\SiSG664.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S0 RapportKE64;RapportKE64;c:\windows\System32\Drivers\RapportKE64.sys;c:\windows\SYSNATIVE\Drivers\RapportKE64.sys [x]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_59849.sys;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_59849.sys [x]
S1 RapportEI64;RapportEI64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [x]
S1 RapportPG64;RapportPG64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [x]
S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe;c:\windows\SYSNATIVE\FBAgent.exe [x]
S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [x]
S2 ASUS InstantOn;ASUS InstantOn Service;c:\program files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe;c:\program files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe [x]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 LavasoftAdAwareService11;Ad-Aware Service 11;c:\program files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareService.exe;c:\program files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareService.exe [x]
S2 RapportMgmtService;Rapport Management Service;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 asmthub3;ASMedia USB3 Hub Service;c:\windows\system32\DRIVERS\asmthub3.sys;c:\windows\SYSNATIVE\DRIVERS\asmthub3.sys [x]
S3 asmtxhci;ASMEDIA XHCI Service;c:\windows\system32\DRIVERS\asmtxhci.sys;c:\windows\SYSNATIVE\DRIVERS\asmtxhci.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys;c:\windows\SYSNATIVE\DRIVERS\netr28x.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-04 18:16 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-08 17:41]
.
2014-03-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-24 02:28]
.
2014-03-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-24 02:28]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 1266912]
"AdAwareTray"="c:\program files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareTray.exe" [2014-01-23 4114264]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyServer = localhost:8080
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-09  21:54:06
ComboFix-quarantined-files.txt  2014-03-09 21:53
.
Pre-Run: 83,486,330,880 bytes free
Post-Run: 84,094,586,880 bytes free
.
- - End Of File - - 0B28C43BB7DEC05C545E2075DB929948
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:15 PM

Posted 09 March 2014 - 06:30 PM



Hello suiko6


:multiple Anti Virus programs:
  • It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:


    AV: Ad-Aware Antivirus
    AV: AVG AntiVirus 2014
    AV: Microsoft Security Essentials



    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove all but one of them.

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 suiko6

suiko6
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:15 PM

Posted 10 March 2014 - 01:11 PM

hi

 

Thanks again.

 

I uninstalled all the antivirus except Microsoft Security Essentials.

 

Computer seems a bit quicker, but Smart Shopper ads still there on Chrome.

 

Going to run Combofix overnight, as it seems to take many hours. Will post log asap.


Edited by suiko6, 10 March 2014 - 01:35 PM.


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:15 PM

Posted 10 March 2014 - 07:54 PM

OK send me the report when it is done


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 suiko6

suiko6
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:15 PM

Posted 11 March 2014 - 02:24 PM

OK, here you go...

 

ComboFix 14-03-10.01 - suiko 10/03/2014  21:37:19.3.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.1952.1071 [GMT 0:00]
Running from: c:\users\suiko\Desktop\ComboFix.exe
Command switches used :: c:\users\suiko\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\msvcr71.dll
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-10 to 2014-03-10  )))))))))))))))))))))))))))))))
.
.
2014-03-10 21:52 . 2014-03-10 21:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-10 18:29 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B844AF87-F340-42D0-8B78-90FE6DB9CC33}\mpengine.dll
2014-03-10 18:12 . 2014-03-10 18:12 0 ----a-w- c:\windows\SysWow64\shoEADB.tmp
2014-03-10 17:16 . 2014-03-10 17:16 0 ----a-w- c:\windows\SysWow64\sho1E78.tmp
2014-03-10 17:06 . 2014-02-20 17:09 1031560 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F24BEEDD-5BD3-44EC-8A96-92F14934A280}\gapaengine.dll
2014-03-10 17:01 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-08 17:41 . 2014-03-08 17:41 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-08 17:41 . 2014-03-08 17:41 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-03-08 17:41 . 2014-03-08 17:41 -------- d-----w- c:\windows\system32\Macromed
2014-03-08 13:36 . 2014-03-08 14:11 -------- d-----w- c:\users\suiko\AppData\Local\adawarebp
2014-03-05 20:53 . 2014-03-09 08:54 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2014-03-05 20:52 . 2014-03-09 08:56 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy 2
2014-03-05 20:08 . 2014-03-05 20:08 -------- d-----w- c:\windows\1F7E4FF9D2E542589AE1E16E6CB3252A.TMP
2014-03-05 20:01 . 2014-03-05 20:01 -------- d-----w- c:\program files (x86)\Common Files\Wise Installation Wizard
2014-03-05 19:44 . 2014-03-10 17:16 -------- d-----w- c:\programdata\AVG2014
2014-02-28 18:00 . 2014-02-28 18:00 -------- d-----w- c:\users\suiko\AppData\Local\Skype
2014-02-28 17:59 . 2014-02-28 17:59 -------- d-----w- c:\program files (x86)\Common Files\Skype
2014-02-28 17:59 . 2014-02-28 17:59 -------- d-----r- c:\program files (x86)\Skype
2014-02-25 22:39 . 2014-02-25 22:39 -------- d-----w- c:\windows\Migration
2014-02-13 22:03 . 2013-12-21 08:56 454656 ----a-w- c:\windows\SysWow64\vbscript.dll
2014-02-13 22:03 . 2013-12-21 09:53 548864 ----a-w- c:\windows\system32\vbscript.dll
2014-02-13 22:00 . 2014-02-06 09:25 4244480 ----a-w- c:\windows\SysWow64\jscript9.dll
2014-02-13 22:00 . 2014-02-06 10:11 5768704 ----a-w- c:\windows\system32\jscript9.dll
2014-02-13 18:06 . 2013-12-06 02:30 1882112 ----a-w- c:\windows\system32\msxml3.dll
2014-02-13 18:06 . 2013-12-06 02:02 1237504 ----a-w- c:\windows\SysWow64\msxml3.dll
2014-02-13 18:06 . 2013-12-06 02:02 2048 ----a-w- c:\windows\SysWow64\msxml3r.dll
2014-02-13 18:06 . 2013-12-06 02:30 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-02-13 18:04 . 2013-12-24 23:09 1987584 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2014-02-13 18:04 . 2013-12-24 22:48 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2014-02-13 18:04 . 2013-11-26 08:16 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2014-02-13 18:04 . 2013-11-22 22:48 3928064 ----a-w- c:\windows\system32\d2d1.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-10 17:51 . 2012-11-01 17:37 387 ----a-w- c:\users\suiko\AppData\Roaming\sp_data.sys
2014-03-06 08:07 . 2013-03-20 18:21 45056 ----a-w- c:\windows\SysWow64\acovcnt.exe
2014-02-20 17:09 . 2012-11-29 18:35 1031560 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-02-17 07:47 . 2012-12-27 16:54 88567024 ----a-w- c:\windows\system32\MRT.exe
2014-02-10 11:35 . 2013-02-16 17:36 316312 ----a-w- c:\windows\system32\drivers\RapportKE64.sys
2014-01-19 07:33 . 2012-10-31 18:44 270496 ------w- c:\windows\system32\MpSigStub.exe
2014-01-06 19:23 . 2014-01-06 19:23 4558848 ----a-w- c:\windows\SysWow64\GPhotos.scr
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"YouGovPulse"="c:\users\suiko\AppData\Local\YouGovPulse\YouGovPulse.exe" [2013-12-05 1057120]
"Google+ Auto Backup"="c:\users\suiko\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" [2014-01-06 3619096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"Ad-Aware Browsing Protection"="c:\programdata\Ad-Aware Browsing Protection\adawarebp.exe" [2013-09-27 559696]
.
c:\users\suiko\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\suiko\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-3 30714328]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys;c:\windows\SYSNATIVE\DRIVERS\SiSG664.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 RapportKE64;RapportKE64;c:\windows\System32\Drivers\RapportKE64.sys;c:\windows\SYSNATIVE\Drivers\RapportKE64.sys [x]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [x]
S1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_59849.sys;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_59849.sys [x]
S1 RapportEI64;RapportEI64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [x]
S1 RapportPG64;RapportPG64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [x]
S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe;c:\windows\SYSNATIVE\FBAgent.exe [x]
S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [x]
S2 ASUS InstantOn;ASUS InstantOn Service;c:\program files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe;c:\program files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 RapportMgmtService;Rapport Management Service;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 asmthub3;ASMedia USB3 Hub Service;c:\windows\system32\DRIVERS\asmthub3.sys;c:\windows\SYSNATIVE\DRIVERS\asmthub3.sys [x]
S3 asmtxhci;ASMEDIA XHCI Service;c:\windows\system32\DRIVERS\asmtxhci.sys;c:\windows\SYSNATIVE\DRIVERS\asmtxhci.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys;c:\windows\SYSNATIVE\DRIVERS\netr28x.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-04 18:16 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-08 17:41]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-24 02:28]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-24 02:28]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\suiko\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyServer = localhost:8080
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-10  22:00:26
ComboFix-quarantined-files.txt  2014-03-10 22:00
ComboFix2.txt  2014-03-09 21:54
.
Pre-Run: 84,452,216,832 bytes free
Post-Run: 84,152,938,496 bytes free
.
- - End Of File - - 50C5D88E825D10B62D8CF4A67320478B

 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:15 PM

Posted 11 March 2014 - 03:10 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.9) MUI

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 suiko6

suiko6
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:15 PM

Posted 11 March 2014 - 05:40 PM

Thanks. I've done all that. From a brief look at Chrome, the ads SEEM to have gone! Do I now need to delete some of the stuff found by Hijack This?

 

 

MBAM

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.03.11.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16518
suiko :: SUIKO-PC [administrator]

11/03/2014 22:05:38
mbam-log-2014-03-11 (22-05-38).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219228
Time elapsed: 12 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\suiko\AppData\Local\Temp\is-50HRL.tmp\OCSetupHlp.dll (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

(end)

 

Hijack This

 

 Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:36:03, on 11/03/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16518)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\FaceLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Users\suiko\AppData\Local\YouGovPulse\YouGovPulse.exe
C:\Users\suiko\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe
C:\Users\suiko\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\suiko\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: YouGovPulse - {FB4D29C1-82DE-4b80-8BB0-A7CDDDCD2773} - C:\Users\suiko\AppData\Local\Wakoopa Shared\WakoopaBHO.dll
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKCU\..\Run: [YouGovPulse] C:\Users\suiko\AppData\Local\YouGovPulse\YouGovPulse.exe
O4 - HKCU\..\Run: [Google+ Auto Backup] "C:\Users\suiko\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
O4 - Startup: Dropbox.lnk = suiko\AppData\Roaming\Dropbox\bin\Dropbox.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ASUS InstantOn Service (ASUS InstantOn) - ASUS - C:\Program Files (x86)\ASUS\InstantOn for NB\InsOnSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Foxit Cloud Safe Update Service (FoxitCloudUpdateService) - Foxit Corporation - C:\Program Files (x86)\Foxit Software\Foxit Reader\Foxit Cloud\FCUpdateService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8209 bytes



#12 gringo_pr

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Posted 11 March 2014 - 09:25 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKCU\..\Run: [YouGovPulse] C:\Users\suiko\AppData\Local\YouGovPulse\YouGovPulse.exe
      O4 - HKCU\..\Run: [Google+ Auto Backup] "C:\Users\suiko\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
      O4 - Startup: Dropbox.lnk = suiko\AppData\Roaming\Dropbox\bin\Dropbox.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#13 suiko6

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Posted 13 March 2014 - 03:13 AM

OK, thanks!

 

I've done these two, and the threats from ESET are:

 

C:\AdwCleaner\Quarantine\C\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setupx.dll.vir a variant of Win32/Adware.Yontoo.B application
C:\Program Files (x86)\Lavasoft\AdAware SecureSearch Toolbar\adawareDx.dll a variant of Win32/Toolbar.Visicom.B potentially unwanted application
C:\Program Files (x86)\Lavasoft\AdAware SecureSearch Toolbar\adawaretb.dll a variant of Win32/Toolbar.Visicom.A potentially unwanted application
C:\Program Files (x86)\Lavasoft\AdAware SecureSearch Toolbar\dtUser.exe a variant of Win32/Toolbar.Visicom.C potentially unwanted application
C:\Program Files (x86)\VideoConverter\VideoConverter.exe a variant of Win32/InstallCore.A potentially unwanted application
C:\Users\suiko\Downloads\ccsetup328.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\suiko\Downloads\ccsetup404.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\suiko\Downloads\ccsetup408.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

 

I guess the last three are CC Cleaner?



#14 gringo_pr

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Posted 13 March 2014 - 07:49 AM


Hello suiko6

I guess the last three are CC Cleaner? - just the setup file - the program is good

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\AdwCleaner\"
    del /f /s /q "C:\Program Files (x86)\Lavasoft\AdAware SecureSearch Toolbar\adawareDx.dll"
    del /f /s /q "C:\Program Files (x86)\Lavasoft\AdAware SecureSearch Toolbar\adawaretb.dll"
    del /f /s /q "C:\Program Files (x86)\Lavasoft\AdAware SecureSearch Toolbar\dtUser.exe"
    del /f /s /q "C:\Program Files (x86)\VideoConverter\VideoConverter.exe"
    del /f /s /q "C:\Users\suiko\Downloads\ccsetup328.exe"
    del /f /s /q "C:\Users\suiko\Downloads\ccsetup404.exe"
    del /f /s /q "C:\Users\suiko\Downloads\ccsetup408.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#15 suiko6

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Posted 14 March 2014 - 05:02 AM

Thanks a million, "Gringo"! The computer seems to be OK now. Have followed your advice (though I didn't manage to uninstall Java).






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