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Possible Graphics Card Problem?


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#1 zebramzee

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Posted 06 March 2014 - 11:00 PM

Hi,

I have been having a problem with my computer screen. Whenever I restart my computer, I don't see the BIOS screen loading anymore, there is just a black screen,and when I get to windows, as you can see in the picture, the windows screen doesn't fill up the entire computer screen. As you can see in the picture, there is about a two inch completely black space to the right of the windows screen, and about a half inch below the taskbar that basically just extends the color of the taskbar down to the edge of the screen. I don't think it's a memory problem because I disconnected the power and battery and let the computer sit a few minutes to drain the memory. Is there a graphics card problem? I think I have Intel chipset as my graphics 'card'.

Thank you.

Specs:

Dell Latitude D620

3 GB Ram  - 2 GB Kingston and 1 GB something else

Mobile Intel  945GM Chipset Family

Intel Processor Core Duo T2400 at 1.83 GHz

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#2 Alex&Vanko

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Posted 07 March 2014 - 12:08 AM

Black screen without white rows of text you mean.



#3 hamluis

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Posted 07 March 2014 - 03:15 PM

Go into Device Manager...uninstall the video drivers, reboot.  The Windows default drivers should kick in.  Reinstall the Dell video drivers once you are in Windows after reboot.

 

Let us know if anything changes.

 

Louis






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