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Infected with Trojan


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2 replies to this topic

#1 windscape

windscape

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Posted 06 March 2014 - 10:54 PM

I clicked on a link in an email (I knew I was in trouble the minute I did it :nono: )  My AVG software keeps picking up a trojan but doesn't seem to be able to get rid of it.  My computer is very sluggish, there are memory leaks and I am constantly being hit with AVG notices of threats on my computer.  Please help!!!

 

Brandy

Attached File  dds.txt   27.74KB   1 downloadsAttached File  attach.txt   19.91KB   0 downloads



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#2 aharonov

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Posted 07 March 2014 - 03:52 AM

Hello,

yes your computer got badly infected. Let's try to clean it up:


Please download Combofix (by sUBs) and save it to your Desktop.
  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start Combofix.exe and follow its instructions.
  • Do not use the computer while the scan is running. This may cause the program to stall.
  • When finished, a log file will be displayed (that can also be found at C:\Combofix.txt).
    Please copy and paste the contents of this file into your next post.
Note: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." after the scan, just restart the computer.
(You can find more detailed instructions in this guide on using Combofix.)

#3 aharonov

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Posted 19 March 2014 - 12:12 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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