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how can I know if I have a virus?


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4 replies to this topic

#1 techshield

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Posted 06 March 2014 - 06:12 PM

I bought a refurbished computer to replace my laptop shortly before moving. This computer was intended for Internet access. During the moving and getting settled process I relied on my android for Internet. When I finally got my computer set up and turned on, I immediately got an alert that my virus protection was outdated and asked if it should be updated. I authorized the update, and was then alerted that the virus protection was disabled.

Did I download a virus? What should I do to actually get it running and protected?

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#2 Alex&Vanko

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Posted 06 March 2014 - 06:59 PM

Download Minitoolbox - http://www.bleepingcomputer.com/download/minitoolbox/

Start the application.Set ticks everywhere.Click GO button.After scan is done a log will appear.Save and attach it here.



#3 quietman7

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Posted 06 March 2014 - 07:33 PM

I am moving this to a more appropriate forum.
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#4 techshield

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Posted 20 March 2014 - 06:20 PM

It asked me if I wanted to update WindowsXP. To repair driver related errors. Should I update it? I cancelled the download. And it was downloading zip opener. Is this normal?

#5 Alex&Vanko

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Posted 20 March 2014 - 07:10 PM

Hello techshield and wellcome to Bleeping!

I am Vanko and want to help you!

Would you do the following:

 

Download Screen317 Security Check HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

 

Please download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

 

Thank you!






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