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BSOD System_service_Exception error 0x000003b


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11 replies to this topic

#1 Jackie Coogan

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Posted 05 March 2014 - 12:44 PM

I´ve bean getting the BSOD lately... blue screen view classified it as System_service_exception error 0x000003b. I´ve tried re installing windows and I get the same error... I´ve also ran memtest and everything turned out fine... I´ve check the hard drive´s health and it´s fine... usually it happens after I close down an application (like a game or Chrome) or running a video... Well any help would be appreciated... here is the info from blue screen view: 

==================================================
Dump File : 030514-9126-01.dmp
Crash Time : 05/03/2014 01:47:11 a.m.
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`002eb65c
Parameter 3 : fffff880`12688cc0
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+27b65c
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\030514-9126-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 294,112
==================================================
Thank you in advance...



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#2 dc3

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Posted 05 March 2014 - 01:10 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Jackie Coogan

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Posted 05 March 2014 - 01:36 PM

here it is: 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Jackie Coogan (administrator) on 05-03-2014 at 13:31:03
Running from "C:\Users\Jackie Coogan\Downloads"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/04/2014 05:23:57 PM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 04:44:43 PM) (Source: MsiInstaller) (User: JackieCoogan-PC)
Description: Producto: NVIDIA PhysX -- Error 1316. Error de red al intentar leer el archivo C:\Users\JACKIE~1\AppData\Local\Temp\{26291E39-4BC4-4DF9-BD3A-16A4A3988B89}\{C40C3C3D-97CF-44B5-836C-766E374464B3}\physx\PhysX_9.13.1220_SystemSoftware.msi.
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 01:04:41 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 01:04:37 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:53:02 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:52:58 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:30:47 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:30:44 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
System errors:
=============
Error: (03/05/2014 01:26:50 PM) (Source: Service Control Manager) (User: )
Description: El servicio cpuz136 no pudo iniciarse debido al siguiente error: 
%%2
 
Error: (03/05/2014 11:38:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio QHActiveDefense se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 11:23:36 AM) (Source: Service Control Manager) (User: )
Description: El servicio QHActiveDefense se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 01:47:12 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff960002eb65c, 0xfffff88012688cc0, 0x0000000000000000)C:\Windows\MEMORY.DMP030514-9126-01
 
Error: (03/05/2014 01:47:11 AM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 01:46:01 a.m. del ?05/?03/?2014 resultó inesperado.
 
Error: (03/04/2014 00:48:21 AM) (Source: Service Control Manager) (User: )
Description: El servicio Superfetch se cerró con el siguiente error: 
%%1062
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (03/04/2014 05:23:57 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestc:\Users\jackie coogan\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\1DMCFH65\softonicdownloader_para_bluescreenview[1].exe
 
Error: (03/04/2014 04:44:43 PM) (Source: MsiInstaller)(User: JackieCoogan-PC)
Description: Producto: NVIDIA PhysX -- Error 1316. Error de red al intentar leer el archivo C:\Users\JACKIE~1\AppData\Local\Temp\{26291E39-4BC4-4DF9-BD3A-16A4A3988B89}\{C40C3C3D-97CF-44B5-836C-766E374464B3}\physx\PhysX_9.13.1220_SystemSoftware.msi.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_daemon-tools.exe
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
Error: (03/04/2014 01:04:41 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
Error: (03/04/2014 01:04:37 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
Error: (03/04/2014 00:53:02 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_daemon-tools.exe
 
Error: (03/04/2014 00:52:58 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_daemon-tools.exe
 
Error: (03/04/2014 00:30:47 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1DMCFH65\SoftonicDownloader_para_bluescreenview[1].exe
 
Error: (03/04/2014 00:30:44 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1DMCFH65\SoftonicDownloader_para_bluescreenview[1].exe
 
 
=========================== Installed Programs ============================
 
3DMark Vantage (Version: 1.1.3)
Adobe After Effects CS6 (Version: 11)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Premiere Pro CS6 (Version: 6.0)
BitTorrent (Version: 7.9.0.30621)
bl (Version: 1.0.0)
CodeBlocks (Version: 13.12)
DAEMON Tools Lite (Version: 4.48.1.0347)
FindRight (Version: 2014.02.26.051729)
Fraps
Futuremark SystemInfo (Version: 4.25.366)
Google Chrome (Version: 33.0.1750.146)
Google Update Helper (Version: 1.3.22.5)
Intel® Network Connections 18.5.54.0 (Version: 18.5.54.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Norton Internet Security (Version: 21.1.0.18)
NVIDIA Controlador de 3D Vision 334.89 (Version: 334.89)
NVIDIA Controlador de audio HD 1.3.30.1 (Version: 1.3.30.1)
NVIDIA Controlador de gráficos 334.89 (Version: 334.89)
NVIDIA Controlador de la controladora 3D Vision 334.89 (Version: 334.89)
NVIDIA Install Application (Version: 2.1002.147.1067)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA Software del sistema PhysX 9.13.1220 (Version: 9.13.1220)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3489)
Panel de control de NVIDIA 334.89 (Version: 334.89)
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Photomatix Pro version 4.2.5 (Version: 4.2.5)
Speccy (Version: 1.25)
Tombraider
VC_CRT_x64 (Version: 1.02.0000)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 26%
Total physical RAM: 8109 MB
Available physical RAM: 5930.29 MB
Total Pagefile: 16216.14 MB
Available Pagefile: 13451.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.3 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:119.14 GB) (Free:64.08 GB) NTFS
2 Drive d: (Reservado para el sistema) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
3 Drive e: () (Fixed) (Total:247.82 GB) (Free:247.7 GB) NTFS
4 Drive f: () (Fixed) (Total:683.59 GB) (Free:630.33 GB) NTFS
 
========================= Users: ========================================
 
Cuentas de usuario de \\JACKIECOOGAN-PC
 
Administrador            Invitado                 Jackie Coogan            
Se ha completado el comando correctamente.
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 

and thats everthing... I don´t know why it didn´t find any minidumps... 


Edited by Jackie Coogan, 05 March 2014 - 05:29 PM.


#4 dc3

dc3

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Posted 05 March 2014 - 02:15 PM

Do the following and rerun the MiniToolBox and post the results in your next post.

 

You need to install Service Pack 1.  I would make this a priority.

 

You have automatic updates disabled, you need to periodically check to see if there are important updates available for this computer.

 

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste your log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Jackie Coogan

Jackie Coogan
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Posted 05 March 2014 - 02:33 PM

Here it is: 
MiniToolBox by Farbar  Version: 23-01-2014
Ran by Jackie Coogan (administrator) on 05-03-2014 at 14:23:28
Running from "C:\Users\Jackie Coogan\Downloads"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/04/2014 05:23:57 PM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 04:44:43 PM) (Source: MsiInstaller) (User: JackieCoogan-PC)
Description: Producto: NVIDIA PhysX -- Error 1316. Error de red al intentar leer el archivo C:\Users\JACKIE~1\AppData\Local\Temp\{26291E39-4BC4-4DF9-BD3A-16A4A3988B89}\{C40C3C3D-97CF-44B5-836C-766E374464B3}\physx\PhysX_9.13.1220_SystemSoftware.msi.
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 01:04:41 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 01:04:37 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:53:02 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:52:58 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:30:47 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 00:30:44 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
 
System errors:
=============
Error: (03/05/2014 01:26:50 PM) (Source: Service Control Manager) (User: )
Description: El servicio cpuz136 no pudo iniciarse debido al siguiente error: 
%%2
 
Error: (03/05/2014 11:38:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio QHActiveDefense se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 11:23:36 AM) (Source: Service Control Manager) (User: )
Description: El servicio QHActiveDefense se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 01:47:12 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff960002eb65c, 0xfffff88012688cc0, 0x0000000000000000)C:\Windows\MEMORY.DMP030514-9126-01
 
Error: (03/05/2014 01:47:11 AM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 01:46:01 a.m. del ?05/?03/?2014 resultó inesperado.
 
Error: (03/04/2014 00:48:21 AM) (Source: Service Control Manager) (User: )
Description: El servicio Superfetch se cerró con el siguiente error: 
%%1062
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (03/04/2014 05:23:57 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestc:\Users\jackie coogan\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\1DMCFH65\softonicdownloader_para_bluescreenview[1].exe
 
Error: (03/04/2014 04:44:43 PM) (Source: MsiInstaller)(User: JackieCoogan-PC)
Description: Producto: NVIDIA PhysX -- Error 1316. Error de red al intentar leer el archivo C:\Users\JACKIE~1\AppData\Local\Temp\{26291E39-4BC4-4DF9-BD3A-16A4A3988B89}\{C40C3C3D-97CF-44B5-836C-766E374464B3}\physx\PhysX_9.13.1220_SystemSoftware.msi.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_daemon-tools.exe
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
Error: (03/04/2014 01:04:41 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
Error: (03/04/2014 01:04:37 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
Error: (03/04/2014 00:53:02 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_daemon-tools.exe
 
Error: (03/04/2014 00:52:58 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_daemon-tools.exe
 
Error: (03/04/2014 00:30:47 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1DMCFH65\SoftonicDownloader_para_bluescreenview[1].exe
 
Error: (03/04/2014 00:30:44 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1DMCFH65\SoftonicDownloader_para_bluescreenview[1].exe
 
 
=========================== Installed Programs ============================
 
3DMark Vantage (Version: 1.1.3)
Adobe After Effects CS6 (Version: 11)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Premiere Pro CS6 (Version: 6.0)
BitTorrent (Version: 7.9.0.30621)
bl (Version: 1.0.0)
CodeBlocks (Version: 13.12)
DAEMON Tools Lite (Version: 4.48.1.0347)
FindRight (Version: 2014.02.26.051729)
Fraps
Futuremark SystemInfo (Version: 4.25.366)
Google Chrome (Version: 33.0.1750.146)
Google Update Helper (Version: 1.3.22.5)
Intel® Network Connections 18.5.54.0 (Version: 18.5.54.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Norton Internet Security (Version: 21.1.0.18)
NVIDIA Controlador de 3D Vision 334.89 (Version: 334.89)
NVIDIA Controlador de audio HD 1.3.30.1 (Version: 1.3.30.1)
NVIDIA Controlador de gráficos 334.89 (Version: 334.89)
NVIDIA Controlador de la controladora 3D Vision 334.89 (Version: 334.89)
NVIDIA Install Application (Version: 2.1002.147.1067)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA Software del sistema PhysX 9.13.1220 (Version: 9.13.1220)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3489)
Panel de control de NVIDIA 334.89 (Version: 334.89)
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Photomatix Pro version 4.2.5 (Version: 4.2.5)
Speccy (Version: 1.25)
Tombraider
VC_CRT_x64 (Version: 1.02.0000)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 31%
Total physical RAM: 8109 MB
Available physical RAM: 5535.92 MB
Total Pagefile: 16216.14 MB
Available Pagefile: 12906.55 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.3 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:119.14 GB) (Free:64.05 GB) NTFS
2 Drive d: (Reservado para el sistema) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
3 Drive e: () (Fixed) (Total:247.82 GB) (Free:247.7 GB) NTFS
4 Drive f: () (Fixed) (Total:683.59 GB) (Free:628.94 GB) NTFS
 
========================= Users: ========================================
 
Cuentas de usuario de \\JACKIECOOGAN-PC
 
Administrador            Invitado                 Jackie Coogan            
Se ha completado el comando correctamente.
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 
Here is the Security check

Results of screen317's Security Check version 0.99.80  
 Windows 7  x64 (UAC is enabled)  
``````````````Antivirus/Firewall Check:`````````````` 
Norton Internet Security   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Google Chrome 33.0.1750.146  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 6% 
````````````````````End of Log`````````````````````` 
 
I´m doadloading the service pack right now...I had updates disabled cause they tend to restart my pc at a bad time... but I´ll turn them on... 


#6 dc3

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Posted 05 March 2014 - 02:38 PM

I had asked you to download SP1, I even suggested that you make this a priority.

 

The MiniToolBox was meant to be run after you installed SP1.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 Jackie Coogan

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Posted 05 March 2014 - 02:47 PM

yea misunderstood you... I was downloading the service pack... thought you wanted to see if the minitools data had changed.... 



#8 dc3

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Posted 05 March 2014 - 02:56 PM

No problem. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 Jackie Coogan

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Posted 05 March 2014 - 05:09 PM

ok so I´ve installed SP1... I´ll post the mini tool data below... I´ve also had this wierd issue booting windows...  sometimes when starting up the system it takes for ever to boot... and when it finally does... it seams there are no drivers installed... I don´t know if it´s related, but i´ve heard that win32k.sys issuses tend to be related to the drivers...

 

Here´s the minitool data: 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by Jackie Coogan (administrator) on 05-03-2014 at 17:05:11
Running from "C:\Users\Jackie Coogan\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/05/2014 04:50:46 PM) (Source: ESENT) (User: )
Description: WinMail (3568) WindowsMail0: La copia de seguridad se detuvo porque la interrumpió el cliente o se produjo un error en la conexión con el cliente.
 
Error: (03/05/2014 04:50:43 PM) (Source: ESENT) (User: )
Description: WinMail (3928) WindowsMail0: La copia de seguridad se detuvo porque la interrumpió el cliente o se produjo un error en la conexión con el cliente.
 
Error: (03/05/2014 04:37:26 PM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: mbamservice.exe, versión: 1.70.0.0, marca de tiempo: 0x512fc04c
Nombre del módulo con errores: unknown, versión: 0.0.0.0, marca de tiempo: 0x00000000
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x74c06cc4
Id. del proceso con errores: 0x7a8
Hora de inicio de la aplicación con errores: 0xmbamservice.exe0
Ruta de acceso de la aplicación con errores: mbamservice.exe1
Ruta de acceso del módulo con errores: mbamservice.exe2
Id. del informe: mbamservice.exe3
 
Error: (03/05/2014 04:37:26 PM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: mbamscheduler.exe, versión: 1.70.0.0, marca de tiempo: 0x512fc058
Nombre del módulo con errores: unknown, versión: 0.0.0.0, marca de tiempo: 0x00000000
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x74c06cc4
Id. del proceso con errores: 0x758
Hora de inicio de la aplicación con errores: 0xmbamscheduler.exe0
Ruta de acceso de la aplicación con errores: mbamscheduler.exe1
Ruta de acceso del módulo con errores: mbamscheduler.exe2
Id. del informe: mbamscheduler.exe3
 
Error: (03/05/2014 04:37:26 PM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: nvSCPAPISvr.exe, versión: 7.17.13.3489, marca de tiempo: 0x52f657ed
Nombre del módulo con errores: unknown, versión: 0.0.0.0, marca de tiempo: 0x00000000
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x74c06cc4
Id. del proceso con errores: 0x38c
Hora de inicio de la aplicación con errores: 0xnvSCPAPISvr.exe0
Ruta de acceso de la aplicación con errores: nvSCPAPISvr.exe1
Ruta de acceso del módulo con errores: nvSCPAPISvr.exe2
Id. del informe: nvSCPAPISvr.exe3
 
Error: (03/04/2014 05:23:57 PM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 04:44:43 PM) (Source: MsiInstaller) (User: JackieCoogan-PC)
Description: Producto: NVIDIA PhysX -- Error 1316. Error de red al intentar leer el archivo C:\Users\JACKIE~1\AppData\Local\Temp\{26291E39-4BC4-4DF9-BD3A-16A4A3988B89}\{C40C3C3D-97CF-44B5-836C-766E374464B3}\physx\PhysX_9.13.1220_SystemSoftware.msi.
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
Error: (03/04/2014 01:04:41 AM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
 
 
System errors:
=============
Error: (03/05/2014 04:37:46 PM) (Source: Service Control Manager) (User: )
Description: El servicio Update FindRight terminó inesperadamente. Esto se ha repetido 1 veces. Se realizará la siguiente acción correctora en 5000 milisegundos: Reiniciar el servicio.
 
Error: (03/05/2014 04:37:26 PM) (Source: Service Control Manager) (User: )
Description: El servicio MBAMScheduler se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 04:37:26 PM) (Source: Service Control Manager) (User: )
Description: El servicio NVIDIA Stereoscopic 3D Driver Service se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 01:26:50 PM) (Source: Service Control Manager) (User: )
Description: El servicio cpuz136 no pudo iniciarse debido al siguiente error: 
%%2
 
Error: (03/05/2014 11:38:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio QHActiveDefense se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 11:23:36 AM) (Source: Service Control Manager) (User: )
Description: El servicio QHActiveDefense se terminó de manera inesperada. Esto ha sucedido 1 veces.
 
Error: (03/05/2014 01:47:12 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff960002eb65c, 0xfffff88012688cc0, 0x0000000000000000)C:\Windows\MEMORY.DMP030514-9126-01
 
Error: (03/05/2014 01:47:11 AM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 01:46:01 a.m. del ?05/?03/?2014 resultó inesperado.
 
Error: (03/04/2014 00:48:21 AM) (Source: Service Control Manager) (User: )
Description: El servicio Superfetch se cerró con el siguiente error: 
%%1062
 
Error: (03/04/2014 00:15:58 AM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de lista de redes depende del servicio Reconocimiento de ubicación de red, el cual no pudo iniciarse debido al siguiente error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (03/05/2014 04:50:46 PM) (Source: ESENT)(User: )
Description: WinMail3568WindowsMail0:
 
Error: (03/05/2014 04:50:43 PM) (Source: ESENT)(User: )
Description: WinMail3928WindowsMail0:
 
Error: (03/05/2014 04:37:26 PM) (Source: Application Error)(User: )
Description: mbamservice.exe1.70.0.0512fc04cunknown0.0.0.000000000c000000574c06cc47a801cf38b208abab71C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeunknown580028e4-a4ae-11e3-8c33-94de806cc4d7
 
Error: (03/05/2014 04:37:26 PM) (Source: Application Error)(User: )
Description: mbamscheduler.exe1.70.0.0512fc058unknown0.0.0.000000000c000000574c06cc475801cf38b208a48750C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeunknown57e13700-a4ae-11e3-8c33-94de806cc4d7
 
Error: (03/05/2014 04:37:26 PM) (Source: Application Error)(User: )
Description: nvSCPAPISvr.exe7.17.13.348952f657edunknown0.0.0.000000000c000000574c06cc438c01cf38b2082fe3e3C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exeunknown57b3fcdb-a4ae-11e3-8c33-94de806cc4d7
 
Error: (03/04/2014 05:23:57 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestc:\Users\jackie coogan\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\1DMCFH65\softonicdownloader_para_bluescreenview[1].exe
 
Error: (03/04/2014 04:44:43 PM) (Source: MsiInstaller)(User: JackieCoogan-PC)
Description: Producto: NVIDIA PhysX -- Error 1316. Error de red al intentar leer el archivo C:\Users\JACKIE~1\AppData\Local\Temp\{26291E39-4BC4-4DF9-BD3A-16A4A3988B89}\{C40C3C3D-97CF-44B5-836C-766E374464B3}\physx\PhysX_9.13.1220_SystemSoftware.msi.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_daemon-tools.exe
 
Error: (03/04/2014 10:54:56 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
Error: (03/04/2014 01:04:41 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Users\Jackie Coogan\Downloads\SoftonicDownloader_para_directx-9.exe
 
 
=========================== Installed Programs ============================
 
3DMark Vantage (Version: 1.1.3)
Adobe After Effects CS6 (Version: 11)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Premiere Pro CS6 (Version: 6.0)
BitTorrent (Version: 7.9.0.30621)
bl (Version: 1.0.0)
CodeBlocks (Version: 13.12)
DAEMON Tools Lite (Version: 4.48.1.0347)
FindRight (Version: 2014.02.26.051729)
Fraps
Futuremark SystemInfo (Version: 4.25.366)
Google Chrome (Version: 33.0.1750.146)
Google Update Helper (Version: 1.3.22.5)
Intel® Network Connections 18.5.54.0 (Version: 18.5.54.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Norton Internet Security (Version: 21.1.0.18)
NVIDIA Controlador de 3D Vision 334.89 (Version: 334.89)
NVIDIA Controlador de audio HD 1.3.30.1 (Version: 1.3.30.1)
NVIDIA Controlador de gráficos 334.89 (Version: 334.89)
NVIDIA Controlador de la controladora 3D Vision 334.89 (Version: 334.89)
NVIDIA Install Application (Version: 2.1002.147.1067)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA Software del sistema PhysX 9.13.1220 (Version: 9.13.1220)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3489)
Panel de control de NVIDIA 334.89 (Version: 334.89)
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Photomatix Pro version 4.2.5 (Version: 4.2.5)
Speccy (Version: 1.25)
Tombraider
VC_CRT_x64 (Version: 1.02.0000)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 26%
Total physical RAM: 8109 MB
Available physical RAM: 5972.45 MB
Total Pagefile: 16216.19 MB
Available Pagefile: 13656.36 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.64 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:119.14 GB) (Free:65.78 GB) NTFS
2 Drive d: (Reservado para el sistema) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
3 Drive e: () (Fixed) (Total:247.82 GB) (Free:247.7 GB) NTFS
4 Drive f: () (Fixed) (Total:683.59 GB) (Free:628.94 GB) NTFS
 
========================= Users: ========================================
 
Cuentas de usuario de \\JACKIECOOGAN-PC
 
Administrador            Invitado                 Jackie Coogan            
Se ha completado el comando correctamente.
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#10 dc3

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Posted 05 March 2014 - 05:58 PM

It looks like you have a problem with your Nvidia drivers.  I suggest that you follow the instructions below to replace these drivers.

 

Before installing new NVIDA drivers you must first uninstall the old drivers.  It is very important that the Graphics Driver be the last driver to be uninstalled.  If this is not done you will find yourself repeating the process.
 
Before uninstalling the drivers you should download the new drivers from the NVIDA website.  As you can see in the image below there are two means of finding the correct drivers.  Option 1: is the manual method, Option 2: is a automated scan which will find the correct drivers.  
 
nvidiadownload_zps19003119.png
 
Don't open the drivers until after all of the drivers have been uninstalled and the computer has been restarted.
 
In the Start menu click on Control Panel, when it opens click on Programs and Features and wait until it is populized.
 
The programs are alphabetized, scroll down to the Ns where you will find the list of NVIDIA drivers similar to the one in the image below.
 
Nvidia_zps01e691da.png
 
Important: Users of older motherboards with a Nvidia Chipset may find a ChipsetDriver listed, these are unreleated to the Display Drivers. If you uninstall a NVIDIA Chipset drivers, your system could become non functional and require a installation of the operating system.
 
Remove these drivers one at a time leaving the Graphics Driver the last to be uninstalled
 
Place the mouse pointer over the driver you want to uninstall, this will highlight the choice.  Right click on the driver, a window will open with the word Uninstall, click on this to uninstall the driver.  After the driver is removed from the list go on to the next one. 
 
Note:  If while uninstalling the Nvidia Drivers the system asks for a RESTART after uninstalling a driver and it wont let you proceed when choosing "restart later", then its OK go ahead and restart and pick up in the Control Panel under Programs and Features where you left off.
  
Now that you are left only with Graphics Driver, uninstall it.   
  
The system will ask for a RESTART, you should now do so.
 
Windows has as native graphics driver which will make it possible to continue with the installation of the new NVIDIA drivers.  You should install the new drivers now.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 Jackie Coogan

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Posted 05 March 2014 - 07:04 PM

Ok I´ve replaced the driver´s... I´ll update you in a few days to tell you if everything is running ok... thanks for all your help 



#12 Datcoolguy

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Posted 07 March 2014 - 02:52 AM

Hey, i noticed the logs are in spanish, since you have ultimate you should think about just installing the english language package and switching to it when gathering logs for this website, most users on this forum don't speak spanish and most of the time won't bother helping because of it.

 

Just a tip.


"If you don't understand how your computer works, you shouldn't be messing with it!"





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