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30 dllhost.exe*32 COM SURROGATE processes are running


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#1 e143slime8

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Posted 05 March 2014 - 03:57 AM

Sorry for repeating a problem that is currently locked on this forum however, soon after being infected with 2 cases of ransomware: CryptoLocker and Cryptorbit, I started noticing my machine was slowing down when connected to the internet. Checking processes running I found: in excess of 30 dllhost.exe*32 COM SURROGATE processes running. I found a thread on this board with many troubleshooting proceedures being given by the "bot". Should I just follow that thread to try and eliminate the problem I'm having?

 

Thanks in advance.



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#2 dls62

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Posted 05 March 2014 - 06:25 AM

Follow the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help from item 6.  Once you have posted your log, please pay particular attention to the advice in item 8 - the response time may be less than that quoted.



#3 TsVk!

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Posted 05 March 2014 - 07:46 AM

realistically.... if you know you have 2 very difficult to remove infections, pull your hard drive and back up the data. Reformat.

 

Much easier, quicker, thorough.

 

Sometimes that is just the best route....



#4 hamluis

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Posted 05 March 2014 - 03:12 PM

This forum deals with Win 7 issues, not malware :)
 
A repository of all current knowledge regarding CryptorBit and HowDecrypt is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptorBit and HowDecrypt Information Guide and FAQ

Reading that Guide will help you understand what CryptorBit and HowDecrypt Ransomware does and provide information for how to deal with it and possibly recover your data.
 
There is also a lengthy ongoing discussion in this topic: HowDecrypt or CryptorBit Encrypting Ransomware - $500 USD Ransom Topic. Since this infection is so widespread, rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions or comments in that topic discussion.

Thanks
The BC Staff
 



#5 e143slime8

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Posted 06 March 2014 - 04:10 AM

Sorry for have posting here. Have been following the malware/ransomware thread for some time now. However, I did notice doing a search on the internet about my above problem that this may also be a Windows 7 problem of it's own and saw the closed thread here referring to my problem.

 

Thanks very much to everyone at BC for your help. 



#6 hamluis

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Posted 06 March 2014 - 03:31 PM

Any problems with a system...that develop after the system is infected...are more likely to be malware issues that need attention, as opposed to system issues that can be resolved by treating them as non-malware issues....IMO.

 

If you re-read your initial post...it seems obvious to me that these are malware issues, not Win 7 or system issues.

 

Louis






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