To Whom It May Concern:
I am receiving Update Error 9C48, which according to my update history is
Internet Explorer 11 for Windows 7 for x64-based Systems
Installation date: 12/19/2013 2:22 AM
Installation status: Failed
Error details: Code 9C48
Update type: Important
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Internet Explorer 11. Fast and fluid for Windows 7.
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• Safer. Better protection from threats and increased privacy online.
Help and Support:
I have received this error beginning 12/02/13 thru Present.
When attempting to run the update on March 1.2014, it again failed. Attempting to open Internet Explorer, it now defaults to a page called "portalsites.com". I have attempted to reassert Internet Explorer as my home page and as my default menu, but I can not change either. The "portalsites.com" page is still changing my settings.
Also I continue to receive pop up messages stating "internet explorer has stopped working", followed by "this web page caused this program to shut down"
What actions do I need to take to resolve the issue? I need your expertise and knowledge please.
I have attached a copy of the thread I was getting MS MVP support from. It is very detailed as to my problem and my attempts to correct with the MS rep.