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Windows update issues and windows error 0x80070057


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#1 KristinandClay

KristinandClay

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Posted 03 March 2014 - 08:34 PM

I have been receiving messages that Windows updater is not working. I tried the Windows fix-it. It was able to repair some things but not all. I received error message 0x80070057. Please advise on how to clear error and update system.



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#2 Chris Cosgrove

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Posted 05 March 2014 - 06:45 PM

First of all - welcome to BC !

 

It is always a help if, when you have a problem like this, you give the make and model of the computer involved or, if you built it yourself, the main component specs, and which flavour of operating system you are using.

 

If this problem is of fairly recent origin, the simplest cure is to try a Restore, to take you back to a point in time before the problem started. If you have never done this before :-

 

Click on 'Start - Control panel - Recovery'. This will open the System restore dialogue. You will see a large button 'Open system restore', click on this. After a few seconds you will see a box with a 'Next' button, click this, and you will come to the screen where you choose which restore point you wish to use. Very often you will only be offered one choice, the latest restore point. If this predates the start of your problem, select it and click 'Next' and continue with the restore process.

 

If this restore point does NOT precede the time the problem started, there is a button on the left hand side to show more restore points. Click on this and choose an appropriate one, then click 'Next' and carry on as before. Once the restore starts it will take a few minutes, and when it has finished it may ask you to re-boot. Re-boot anyway.

 

While this process does not affect your data, only the operating system, it is always a good idea to back up your data before doing any operation like this. Once it is completed, you will need to re-install any updates from the date you restored to to present. It is a good idea to install these one at a time, then if it turns out that one of them created the problem, you know which it is and can uninstall it.

 

Chris Cosgrove






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