Yes I realize they are seperate entities however it was one fiasco on top of another and it almost always revolves around something to do with Apple.
Again, the MacRumors site has nothing to do with Apple other than the fact that they are a independent site covering Apple products. Don't blame Apple for problems that you may have with the MacRumors site. That is like blaming Microsoft for problems that I might have logging into a site like Bleepingcomputer or PCWorld.
If I had time I'd tell you all the reasons why I regret purchasing an Apple computer and why I take issue with company policies.
Everyday I get a notice to get my FREE UPDATES but as yet they are unavailable to me, after paying $1200 for a computer I have a problem with that.
They have no right to my Social Security Number or my Credit Card and frankly they can go to HELL.
Apple has never asked for a Social Security Number in all the years I have used Macs (about 30 now) and I doubt they ever will. About the only reason that I could see them asking for it would be if you did some sort of financing directly through Apple (as opposed to putting it on a credit card or paying cash) for the purchase of the computer.
If you don't want to give them your credit card number, then don't…but then you won't get the free update to Mavericks (at least through the App Store). That is entirely up to you.
This is the only company I constantly have problems logging onto with their password / user name policies. I regret my purchase more and more with each passing day. They are impossible to reach unless you pay another king's ransom for their support.
How long ago did you purchase the computer? If it was with in the last 90 days, you should not have to pay for any support. If it is past 90 day, they may as ask for a credit card when you call in for support, but should not charge you anything if it is an actual hardware problem that needs to be repaired under warranty. If it is a software problem (i.e. OS problem) then they likely will charge you for support. Frankly, this approach is not that much different from most computer companies these days.
The other option is to make an appointment at an Apple Store, which is free. Of course, this assumes there is one near you, which may not be the case. FWIW, not many other computer companies offer THIS option. EDIT: Your info says you are in Lee's Summit, Mo. If that is the case, then it appears there is an Apple Store about 30 minutes away.
What problems logging onto their system or problems with password are you having? If you explain what issues you are having, we might be able to help. Of course, you just want to vent/grip, then feel free to continue to do so…but we will not really be able to help much if that is all you want to do.
Edited by smax013, 07 March 2014 - 01:58 AM.