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Unable to switch on firewall.


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4 replies to this topic

#1 Lazeerider

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Posted 03 March 2014 - 11:24 AM

Hello,

 

Need help here, I am unable to turn on the windows firewall. I have checked the services, the status of the Base filtering engine is Started and automatic, Windows firewall shows Disabled.


Edited by hamluis, 03 March 2014 - 01:42 PM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 mjd420nova

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Posted 03 March 2014 - 12:24 PM

One of the first things a virus will do is disable as much  security as possible.  Isolate the machine, pull the ethernet cable or turn off the WIFI router and boot into the safe mode.  Run any and all anti-virus programs you have from the safe mode, multiple passes may be needed to insure it's clean before booting into normal mode (still without the network) and checking again.  Once all is clean again, connection to the nretwork can be re-established and an online virus check needs to happen (malwarebytes for example).  Should things still be acting funny, boot back into safe mode and run the online checkers again.



#3 buddy215

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Posted 03 March 2014 - 12:29 PM

Could be you have a 3rd party firewall running.

Could be some corrupt file

Could be malware

 

Run a security check and post the log back here....SecurityCheck Download

  • Save it to your desktop, start it and follow the instructions in the window.
  • After the scan finished the (checkup.txt) will open. Copy its content back here.

Scan for malware:

download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

 

Install and run Windows Repair (All In One) Download


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#4 Lazeerider

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Posted 03 March 2014 - 01:58 PM

Here are the results of the scans.

 

Security Check

 Results of screen317's Security Check version 0.99.79  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Java version out of Date! 
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Reader 9 Adobe Reader out of Date! 
 Mozilla Firefox (3.6.28) Firefox out of Date!  
 Google Chrome 32.0.1700.107  
 Google Chrome 33.0.1750.117  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 McAfee Online Backup MOBKbackup.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 7% 
````````````````````End of Log`````````````````````` 
 
MalwareBytes
 
Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.02.25.03
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16518
Sunny :: AMLU [administrator]
 
Protection: Enabled
 
3/3/2014 11:59:40 PM
mbam-log-2014-03-03 (23-59-40).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 247137
Time elapsed: 7 minute(s), 44 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)


#5 buddy215

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Posted 03 March 2014 - 02:38 PM

The programs noted as out of date are the ones you really need to update maintain security. You may not even need

JAVA or Adobe Reader. Firefox, once updated, has a built in pdf reader. Disable JAVA plugins in your browser or completely

uninstall ALL JAVA programs using the add/ remove program. Most users don't need JAVA.

Flash, Adobe Reader and Java are constantly being exploited by malware...gotta keep those updated in a timely manner.

 

No antivirus security program was found.

 

Have you run the Windows Repair(all in one)?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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