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Computer stops responding and Freezes


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#1 ginger12

ginger12

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Posted 02 March 2014 - 03:15 PM

I'm in safe mode right now because my computer keeps freezing. I can't run malware bytes either ( It freezes) I think I may have opened an e-mail with a link that downloaded a virus in to my computer. Any help would be greatly appreciated.



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#2 ProfessorCPU

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Posted 02 March 2014 - 04:04 PM

Try running ADWCleaner and Junkware Removal Tool:

 

 

http://www.bleepingcomputer.com/download/adwcleaner/dl/125/

http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/

 

After running both of them restart into safe mode again and try running rkill:

 

http://www.bleepingcomputer.com/download/rkill/dl/10/

 

Then try malwarebytes chameleon:

https://www.malwarebytes.org/chameleon/

 

Another thing to try would be opening a cmd prompt and typing:

chkdsk /r /f

 

Then restart






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