Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Wireless Connection Problem


  • Please log in to reply
16 replies to this topic

#1 waqnis

waqnis

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 02 March 2014 - 02:38 PM

Running Win XP (SP3)

 

Live on upper floor of a two-storey building and have been connecting to the Internet wirelessly.

 

On Feb 28th the wireless connectivity stopped.  The wireless icon continues to show "connected". However, browsers (chrome, firefox) fail to access web sites.  Error:  Server not found.

 

No problem with wired (LAN) connection.

 

Found and followed instructions to remove network profile and created new one.  Didn't work. Continue to experience server not found.

 

Kindly assist.



BC AdBot (Login to Remove)

 


m

#2 smax013

smax013

  • BC Advisor
  • 2,326 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:12:58 PM

Posted 02 March 2014 - 02:51 PM

Have you tried any other computers or devices with the WiFi?

Have you rebooted the router (i.e. disconnected the power for about a minute or so and the reconnect the power)?

#3 waqnis

waqnis
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 02 March 2014 - 04:06 PM

Thank you.

 

a)  Yes, with a borrowed laptop (it has wireless N), I can access wirelessly.

 

B) Went through the drill -- rebooting and so forth.  No success.



#4 CaveDweller2

CaveDweller2

  • Members
  • 2,629 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:58 PM

Posted 02 March 2014 - 04:24 PM

Can you ping stuff?

 

loop back - ping 127.0.0.1

the default gateway - ping whatever it is. ipconfig /all will show you.

web site - ping google.com

IP of google.com - ping 74.125.228.33


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#5 waqnis

waqnis
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 02 March 2014 - 06:22 PM

Forum Addict -

 

See ping result belo

Pinging 127.0.0.1 with 32 bytes of data:                                                                                                                        Reply from 127.0.0.1: bytes=32 time<1ms TTL=128                                 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128                                 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128                                 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128                                                                                                                 Ping statistics for 127.0.0.1:                                                      Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),                        Approximate round trip times in milli-seconds:                                      Minimum = 0ms, Maximum = 0ms, Average = 0ms                                                                                                                 C:\Documents and Settings\User>ping 74.125.228.33                                                                                                               Pinging 74.125.228.33 with 32 bytes of data:                                                                                                                    Reply from 74.125.228.33: bytes=32 time=381ms TTL=53                            Reply from 74.125.228.33: bytes=32 time=112ms TTL=53                            Reply from 74.125.228.33: bytes=32 time=110ms TTL=53                            Reply from 74.125.228.33: bytes=32 time=118ms TTL=53                                                                                                            Ping statistics for 74.125.228.33:                                                  Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),                        Approximate round trip times in milli-seconds:                                      Minimum = 110ms, Maximum = 381ms, Average = 180ms                                                                                                          



#6 CaveDweller2

CaveDweller2

  • Members
  • 2,629 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:58 PM

Posted 02 March 2014 - 09:32 PM

how about pinging google.com ?


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#7 waqnis

waqnis
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 02 March 2014 - 10:12 PM

Done; the second item above was google.com - ping 74.125.228.33

 

Regards



#8 CaveDweller2

CaveDweller2

  • Members
  • 2,629 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:58 PM

Posted 02 March 2014 - 10:41 PM

Right that is google's IP.....I need to know if you can ping the name google,com


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#9 waqnis

waqnis
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 03 March 2014 - 11:16 AM

Sorry, CaveDweller2

 

My mistake. Realized that yesterday, when I pinged, I was connected to LAN.  I re-pinged after disabling LAN and the results

copied below.  Hope this will help.

 

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\musafir>ping google.com

Ping request could not find host google.com. Please check the name and try again

.

 

C:\Documents and Settings\musafir>ping 127.0.0.1

 

Pinging 127.0.0.1 with 32 bytes of data:

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

 

C:\Documents and Settings\musafir>ping 74.125.228.33

 

Pinging 74.125.228.33 with 32 bytes of data:

 

Destination host unreachable.

Destination host unreachable.

Destination host unreachable.

Destination host unreachable.

 

Ping statistics for 74.125.228.33:

    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

Thank you.



#10 CaveDweller2

CaveDweller2

  • Members
  • 2,629 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:58 PM

Posted 03 March 2014 - 01:23 PM

You know, why don't you try going into device manager, just uninstall your wireless card and rebooting. See if that fixes the issue. It should just reinstall when it boots up.

 

We know the router is fine, you tested another laptop on it. Let us know =)


Edited by CaveDweller2, 03 March 2014 - 01:27 PM.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#11 waqnis

waqnis
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 03 March 2014 - 02:18 PM

Linksys Wireless G PCI Adapter

 

Device Manager reads: This device is working properly. Should I still proceed with uninstallation?



#12 CaveDweller2

CaveDweller2

  • Members
  • 2,629 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:58 PM

Posted 03 March 2014 - 02:21 PM

Yes


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#13 waqnis

waqnis
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 03 March 2014 - 03:11 PM

Went through the process of uninstalling, rebooting.  

 

Now the icon has a red X and I no longer see "connected".  Previously it showed connection but I was unable to access Internet.

 

Shall await your instructions.

 

Regards 



#14 waqnis

waqnis
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 03 March 2014 - 03:18 PM

Went through the process of uninstalling, rebooting.  

 

Now the icon has a red X and I no longer see "connected".  Previously it showed connection but I was unable to access Internet.

 

Shall await your instructions.

 

Regards 

 

Update

 

I was tinkering with the settings.  Opened the wireless icon, re-entered network key, and it connected!

Hope the problem is fixed; this is not just a random connection. Will keep you informed.



#15 CaveDweller2

CaveDweller2

  • Members
  • 2,629 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:58 PM

Posted 03 March 2014 - 03:46 PM

Yeah, when you uninstalled it wiped out your saved connection info. Sorry should have mentioned that would happen.  Let us know =)


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users