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ScanDisk Cruzer Glide Secure Vault Problem

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#1 saw46


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Posted 02 March 2014 - 11:58 AM

I just bought a new 8GB thumb drive, set up secure access vault and added  about 30 files I wanted to be secure.  Now I can't view them or retrieve them!

I can see the list and size of the files but I can't open them or remove them from the vault.  Scandisk solution for others with this problem--is restore them by moving them back to desktop or folder , update secure software to vers. 2 and then replace them into the vault.  But this isn't possible if you can't get the files to respond to any action whether open or restore...or even copy.  Has anyone had this problem and found a solution? 

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