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NEED HELP POST-CRYPTOLOCKER - PAID RANSOM, NOW WHAT?


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#1 HITBYKRYPTOLOCKER

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Posted 02 March 2014 - 10:12 AM

As my screen name aptly describes, I was HITBYCRYPTOLOCKER and having no file back ups, felt my best option was to pay the ransom.  Remarkably some 6 days after paying with a MoneyPak, my files were decrypted. Now that I have them back I FIRST need help understanding if this maliscious software is still embedded in my PC?, I also need advise knowing the order in which I should proceed in removing the danger, protecting my PC and yes, building a routine for backing up my files in the future.  Right now I am afraid to open any files and though in great need, I am hesitant to open my Quick Books program to avoid possible future corruption. Do I need to worry about this and do I have to clean and learn how to oust Kryptolocker as a safety precaution as I suspect? 

 

Still Imprisioned, 

HITBYKRYPTOLOCKER



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#2 quietman7

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Posted 02 March 2014 - 07:38 PM

A repository of all current knowledge regarding Cryptolocker is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoLocker Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoLocker Ransomware does and provide information for how to deal with it and possibly recover your data.

There is also a lengthy ongoing discussion in this topic: Cryptolocker Hijack program. Since this infection is so widespread, rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions or comments in that topic discussion.

If you only need removal instructions, refer to Malwarebytes Anti-Malware Removal instructions for CryptoLocker.

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