An image like the one below will open, click on Scan.
Once the search is complete a list of the pending items will be displayed. If you see any which you do not want removed, remove the check mark next to it.
Click on Clean to remove the selected items.
You will receive a message telling you that all programs will be close so that the infections can be removed. Click on Ok.
When cleaning process is complete a log of what was removed will be presented. Please copy and the paste this log in your next post.
Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.
Click on Run to initiate the installation.
To avoid potential conflicts, temporarily disable your antivirus and firewall. You will want to be offline when you do this.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Copy and this and then post this in your topic.
Double click on the download and choose to run the program.
A screen similar to the one below will open, click any key to run the program.
When the scan is finished there will be a log, copy and then paste your log in your next post.
Edited by dc3, 01 March 2014 - 07:21 PM.