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HDD crash no coa sticker recovery options?


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#1 co1615

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Posted 01 March 2014 - 04:33 PM

Hello,

 

 My sister in law's hdd crashed. The comp is a former Aaron's rental that she bought. I assume they scrape the sticker off as she doesn't find one? She is in TN, I'm in VT. She has no recovery media as of now. If she had a recovery disk would it work without her needing the windows key? If not, could she install linux on the new hdd she bought, hook up the crashed hdd and then try reading the key using Belarc or magic jelly bean?

 

Thanks,

Trent


Edited by hamluis, 02 March 2014 - 04:00 PM.
Moved from System Building to Win 7 - Hamluis.


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#2 OldPhil

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Posted 01 March 2014 - 05:06 PM

Something a bit simpler is to down load SIW,  watch out for added junk on some sites.  Always click advanced button that is where they hide junk.  It is a great program in many ways, it you very detailed info on hte entire system including all passwords.

 

Phil


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#3 co1615

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Posted 01 March 2014 - 06:52 PM

Thanks for the reply OldPhil. I'm familiar with SIW.

 

However, the question is can she get to that stage without the key using recovery media if the old HDD will work or if not, put Linux on the new HDD, add the old as a secondary drive & read the key off from that?



#4 OldPhil

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Posted 01 March 2014 - 07:15 PM

The second drive should help!


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#5 dc3

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Posted 01 March 2014 - 08:23 PM

What is the operating system of this computer?

 

What is the make and model of this computer?

 

Computers generally don't come with installation discs now days, instead the come withe partition which can be used to restore the computer to the condition the operating system came out for the box with.  Once you provide the requested information we should be able to provide instructions for using the system recovery.

 

If this is not an option there are other avenues to explore.


Edited by dc3, 01 March 2014 - 08:24 PM.

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#6 co1615

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Posted 01 March 2014 - 08:54 PM

She said is is a Windows 7 os. She wasn't sure which version.  It an HP Pavilion MS227. Hp's site says Home Premium (64 bit). http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01965184&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=4120339



#7 dc3

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Posted 02 March 2014 - 11:34 AM

This model has the System Recovery partition, so she should be able to restore the hdd to the condition it came out of the box.  You will find instructions for performing this at HP's website.  I would try this first, if there are problems after this we can go from there.

 

Once you have restored the operating system you can recover the product key for future use.


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#8 co1615

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Posted 02 March 2014 - 02:06 PM

It wouldn't reboot. She got the BSOD. That's why I was asking if the recovery disk would allow a recovery without having the key or if not it could be accessed as a 2nd drive through Linux. I realize that it may just be toast & not recoverable.



#9 dc3

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Posted 02 March 2014 - 03:11 PM

Can you boot into the Advanced Boot Options?

 

after pressing the power button start tapping the F8 key until you see the Advanced Boot Options.


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#10 co1615

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Posted 05 March 2014 - 03:26 PM

She says, " Pressing F8 went to a setup screen (PhoenixBIOS)"



#11 dc3

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Posted 05 March 2014 - 03:53 PM

You will not need the product key to do the following.
 
Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
 
Part A, Steps 1a - 6a
 
The ISO image will need to be burned to a DVD in order to create a bootable installation disc.
 
1a)  To burn a ISO file to a DVD please download ImgBurn and install it.
 
2a)  Insert a blank DVD into your CD/DVD drive tray, and then close the tray.
 
3a)  Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
4a)  Click on the Browse for a file icon:
 
ImgBurn2_zpsaea72ba9.png
 
5a)  Locate the ISO file you want to burn, and click on the Open button.
 
6a)  Click on the blue arrow to start burning the bootable DVD.
 
imageburn11_zpse44f577b.png
 
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Edited by dc3, 05 March 2014 - 03:54 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 Ant.Man

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Posted 05 March 2014 - 04:23 PM

HP Recovery on this model is accessed by pressing ESC (repeatedly?) at power on.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=4120339#c01867418_disc


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#13 co1615

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Posted 05 March 2014 - 07:58 PM

She did escape key and received "replace hard drive immediately F10 for setup F2 to continue"



#14 Ant.Man

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Posted 05 March 2014 - 08:48 PM

I am the new guy on (this) block and will leave any further guidance to the established members.  Your challenge, as you know, is the license key.

 

She can run Windows 7 for up to four months without a key.  In the meantime, it is likely that the key can be recovered from the drive or thru HP customer service.


Edited by Ant.Man, 06 March 2014 - 12:37 AM.

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#15 co1615

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Posted 05 March 2014 - 08:50 PM

I thank you Ant.Man!






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