1. Results of running update in Microsoft Security Essentials
X Microsoft Security Essentials
Virus and spyware definitions couldn't be
This app couldn't check for virus and spyware definition
updates Check your Internet or network connection and
Click Help for more information about this problem.
A Support information [ Help ] [ Close ]
Error code: 0x80096001
Error description: The definition updates couldnt be installed.
Please try again later.
2. Results of running update in Windows Update
X Windows could not search for new updates
An error occurred while checking for
new updates for your computer [ Try again ]
Code 80096001 Windows Update encountered an unknown error.
Get help with this error
Most recent check for updates: Never
Updates were installed: Never
You receive updates For Windows only.
- This is the family's 3-yr old Vostro-220 desktop, Win7 Home Premium (32-bit)
- Internet connection is good & reliable
- Trying again later is not helpful
- The non-sense about updates never being installed is wrong. Belarc lists many installed updates but the last update was installed on 1/26/2012.
- MSE > Help > About:
Antimalware Client Version: 4.4.304.0
Engine Version: 1.1.10302.0
Antivirus definition: 1.167.956.0
Antispyware definition: 1.167.956.0