I try to bring the text back up...only for it to rush back down in 2 seconds again! I have to do all of this several times until (by miracle) it stops, then I must hurry to finish the message and send it out. It also affects Word AND many websites, causing like a tsunami with windows flying in and out all over, the cursor quivering, unmanageable!!!
With anticipated big thanks for any ideas about this particular thing, Adela
P.S. If anyone here lives in NYC or knows an honest/competent techy in NYC please let me know as I have so many glitches that I need someone in person to fix all the problems at once. I have difficulty following intricate tech help instructions. Thank you.