Have a HP Pavillion notebook running Win 7 that suddenly stopped working. Wife was useing the machine when suddenly the screen went blank. When she tries to reboot you can hear the HD working but there is nothing on the screen. Absolutley nothing, no beeps not even a flashing cursor.
For some background info, about a year ago the wife dropped the laptop and sprung the rear plastic hinges and the top lid no longer closes. This did not however seem to effect the workings. When the lid was moved to try closing, there was a clicking sound caused by the hinges rubbing on the side of the case.
I took the lap top to Best Buy where I had purchased it for inspection. The Geek Squad guy was alone and very busy and I thought at best gave a brief and cursory evaluation. He tried to boot with out the battery installed with no luck. I explained the history of the unit, went over the dropping event and he said the snapping sound was probably happening on the inside of the case and probably cut through a connection or the motherboard would need to be replaced. He suggested I buy a new computer.
I was wondering if anyone has had a similar experience?
Edited by hamluis, 11 March 2014 - 01:27 PM.
Moved from Win 7 to Internal Hardware - Hamluis.