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Multiple redirects, lightspark, asiandatingbeauties, aliexpress, etc


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71 replies to this topic

#1 JCart

JCart

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  • Local time:03:27 PM

Posted 28 February 2014 - 04:44 PM

I posted about this previously in a different section. I was told to post here for further help. Here is the previous thread:

 

http://www.bleepingcomputer.com/forums/t/525677/multiple-redirects-lightspark-asiandatingbeauties-aliexpress-etc/#entry3301763

 

Basically, firefox will open a new tab with one of the mentioned redirects. I have tried to google this issue and had no success with anything that I have done. I was told to follow some steps and post logs here, so here they are:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16518  BrowserJavaVersion: 10.51.2
Run by Josh at 13:29:56 on 2014-02-28
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.6014.4458 [GMT -8:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uProxyOverride = <local>
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
StartupFolder: C:\Users\Josh\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\STOPHO~1.LNK - C:\Program Files (x86)\Remote Utilities - Host\rutserv.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
Trusted Zone: aeriagames.com
Trusted Zone: aeriagames.com
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0051-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{AE1EA280-183B-4EA9-9050-0EF81DA6F55B} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{AE1EA280-183B-4EA9-9050-0EF81DA6F55B}\130364850333036303539393 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DDB38C72-98DD-42E4-B3CC-62A9294FF536} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
x64-Run: [ShadowPlay] C:\Windows\System32\rundll32.exe C:\Windows\System32\nvspcap64.dll,ShadowPlayOnSystemStart
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\js44a2ex.default-1393189557908\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Users\Josh\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 134944]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-12-11 15125280]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-11-11 414496]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2012-7-10 70424]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2013-12-11 39200]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 androidusb;ADB Interface Driver;C:\Windows\System32\drivers\androidusb.sys [2010-10-18 38424]
S3 bcm44amd64;Broadcom 440x 10/100 Integrated Controller XP Driver;C:\Windows\System32\drivers\b44amd64.sys [2009-6-10 87552]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2011-7-4 71168]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-2-12 111616]
S3 massfilter_hs;HS HandSet Mass Storage Filter Driver;C:\Windows\System32\drivers\massfilter_hs.sys [2014-2-26 20232]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 npggsvc;nProtect GameGuard Service;C:\Windows\System32\GameMon.des -service --> C:\Windows\System32\GameMon.des -service [?]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-2-20 19456]
S3 RManService;Usoris - R-Server;C:\Program Files (x86)\Remote Utilities - Host\rutserv.exe [2014-1-22 6058240]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-2-20 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-2-20 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-7-4 1255736]
S4 Agent;VPDAgent;C:\Windows\VPDAgent_x64.exe [2014-1-25 162048]
S4 HiPatchService;Hi-Rez Studios Authenticate and Update Service;C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe [2013-5-6 9216]
.
=============== Created Last 30 ================
.
2014-02-28 19:39:36    10536864    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{5D34CF41-0443-48A4-8B5C-4B1B96E809B2}\mpengine.dll
2014-02-28 19:28:33    10536864    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-27 16:54:11    1031560    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3FFB36AB-ABB1-4503-AD35-37B969EBC9F7}\gapaengine.dll
2014-02-27 04:34:22    --------    d---a-w-    C:\Users\Josh\.android
2014-02-27 04:33:37    20232    ----a-w-    C:\Windows\System32\drivers\massfilter_hs.sys
2014-02-27 04:33:37    171272    ----a-w-    C:\Windows\System32\drivers\zghsnet.sys
2014-02-27 04:33:37    162816    ----a-w-    C:\Windows\System32\drivers\ghsnet.sys
2014-02-27 04:33:37    132104    ----a-w-    C:\Windows\System32\drivers\zghsser.sys
2014-02-27 04:33:37    123520    ----a-w-    C:\Windows\System32\drivers\ghsser.sys
2014-02-27 04:33:34    67608    ----a-w-    C:\Windows\AdbWinUsbApi.dll
2014-02-27 04:33:34    584584    ----a-w-    C:\Windows\adb.exe
2014-02-27 04:33:34    102936    ----a-w-    C:\Windows\AdbWinApi.dll
2014-02-27 04:33:34    --------    d-----w-    C:\Program Files\Handset_USB_Driver
2014-02-25 06:03:08    --------    d-----w-    C:\Windows\Migration
2014-02-23 21:35:12    --------    d-----w-    C:\Windows\ERUNT
2014-02-23 21:22:11    --------    d-----w-    C:\AdwCleaner
2014-02-12 08:27:07    548864    ----a-w-    C:\Windows\System32\vbscript.dll
2014-02-12 08:27:07    454656    ----a-w-    C:\Windows\SysWow64\vbscript.dll
2014-02-11 19:56:52    1882112    ----a-w-    C:\Windows\System32\msxml3.dll
2014-02-11 15:25:16    --------    d-----w-    C:\Users\Josh\AppData\Local\gtk-2.0
2014-02-11 15:25:16    --------    d-----w-    C:\Users\Josh\.thumbnails
2014-02-11 15:10:53    --------    d-----w-    C:\Users\Josh\AppData\Local\fontconfig
2014-02-11 15:10:51    --------    d-----w-    C:\Users\Josh\AppData\Local\gegl-0.2
2014-02-11 15:10:51    --------    d-----w-    C:\Users\Josh\.gimp-2.8
2014-02-11 14:53:58    --------    d-----w-    C:\Program Files\GIMP 2
2014-02-11 06:10:00    --------    d-----w-    C:\Users\Josh\AppData\Local\Skype
2014-02-11 06:09:44    --------    d-----r-    C:\Program Files (x86)\Skype
.
==================== Find3M  ====================
.
2014-02-06 11:30:46    2724864    ----a-w-    C:\Windows\System32\mshtml.tlb
2014-02-06 11:30:12    4096    ----a-w-    C:\Windows\System32\ieetwcollectorres.dll
2014-02-06 11:07:39    66048    ----a-w-    C:\Windows\System32\iesetup.dll
2014-02-06 11:06:47    48640    ----a-w-    C:\Windows\System32\ieetwproxystub.dll
2014-02-06 10:49:03    139264    ----a-w-    C:\Windows\System32\ieUnatt.exe
2014-02-06 10:48:45    111616    ----a-w-    C:\Windows\System32\ieetwcollector.exe
2014-02-06 10:48:11    708608    ----a-w-    C:\Windows\System32\jscript9diag.dll
2014-02-06 10:20:26    2724864    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2014-02-06 10:11:37    5768704    ----a-w-    C:\Windows\System32\jscript9.dll
2014-02-06 10:01:36    61952    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2014-02-06 10:00:46    51200    ----a-w-    C:\Windows\SysWow64\ieetwproxystub.dll
2014-02-06 09:50:32    2041856    ----a-w-    C:\Windows\System32\inetcpl.cpl
2014-02-06 09:47:22    112128    ----a-w-    C:\Windows\SysWow64\ieUnatt.exe
2014-02-06 09:46:27    553472    ----a-w-    C:\Windows\SysWow64\jscript9diag.dll
2014-02-06 09:25:36    4244480    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2014-02-06 09:24:52    2334208    ----a-w-    C:\Windows\System32\wininet.dll
2014-02-06 09:09:30    1964032    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2014-02-06 08:41:35    1820160    ----a-w-    C:\Windows\SysWow64\wininet.dll
2014-01-19 07:33:29    270496    ------w-    C:\Windows\System32\MpSigStub.exe
2013-12-24 23:09:41    1987584    ----a-w-    C:\Windows\SysWow64\d3d10warp.dll
2013-12-24 22:48:32    2565120    ----a-w-    C:\Windows\System32\d3d10warp.dll
2013-12-19 05:09:39    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-12-09 19:59:58    608080    ----a-w-    C:\Windows\System32\msvcp100.dll
2013-12-06 02:30:08    2048    ----a-w-    C:\Windows\System32\msxml3r.dll
2013-12-06 02:02:08    2048    ----a-w-    C:\Windows\SysWow64\msxml3r.dll
2013-12-06 02:02:08    1237504    ----a-w-    C:\Windows\SysWow64\msxml3.dll
2013-12-04 02:27:33    485888    ----a-w-    C:\Windows\System32\secproc_isv.dll
2013-12-04 02:27:33    123392    ----a-w-    C:\Windows\System32\secproc_ssp_isv.dll
2013-12-04 02:27:33    123392    ----a-w-    C:\Windows\System32\secproc_ssp.dll
2013-12-04 02:27:16    488448    ----a-w-    C:\Windows\System32\secproc.dll
2013-12-04 02:26:32    528384    ----a-w-    C:\Windows\System32\msdrm.dll
2013-12-04 02:16:51    658432    ----a-w-    C:\Windows\System32\RMActivate_isv.exe
2013-12-04 02:16:51    626176    ----a-w-    C:\Windows\System32\RMActivate.exe
2013-12-04 02:16:50    552960    ----a-w-    C:\Windows\System32\RMActivate_ssp_isv.exe
2013-12-04 02:16:48    553984    ----a-w-    C:\Windows\System32\RMActivate_ssp.exe
2013-12-04 02:03:20    87040    ----a-w-    C:\Windows\SysWow64\secproc_ssp_isv.dll
2013-12-04 02:03:20    87040    ----a-w-    C:\Windows\SysWow64\secproc_ssp.dll
2013-12-04 02:03:20    423936    ----a-w-    C:\Windows\SysWow64\secproc_isv.dll
2013-12-04 02:03:08    428032    ----a-w-    C:\Windows\SysWow64\secproc.dll
2013-12-04 02:02:06    390144    ----a-w-    C:\Windows\SysWow64\msdrm.dll
2013-12-04 01:54:14    510976    ----a-w-    C:\Windows\SysWow64\RMActivate_ssp.exe
2013-12-04 01:54:10    594944    ----a-w-    C:\Windows\SysWow64\RMActivate_isv.exe
2013-12-04 01:54:09    572416    ----a-w-    C:\Windows\SysWow64\RMActivate.exe
2013-12-04 01:54:06    508928    ----a-w-    C:\Windows\SysWow64\RMActivate_ssp_isv.exe
.
============= FINISH: 13:30:17.32 ===============
 

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:27 PM

Posted 28 February 2014 - 08:04 PM


Hello JCart

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 JCart

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Posted 01 March 2014 - 01:38 AM

I have run these tools before and they didn't help. I decided to run them again and adw cleaner seems to have found something related to my searchdial. I am aware of this issue and thought I removed everything related to it. It was not part of the initial problem and came bundled with a screen capture software I downloaded and promptly removed. If you know of any good free, safe ones that would be beyond helpful of you.

 

Here are the logs from the more recent scans:

 

ADW cleaner:

 

# AdwCleaner v3.020 - Report created 28/02/2014 at 22:17:38
# Updated 27/02/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Josh - JOSH-PC
# Running from : C:\Users\Josh\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\2cjophac.default\searchplugins\Mysearchdial.xml
File Deleted : C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\2cjophac.default\user.js
File Deleted : C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\u7w4sw82.default-1393625087057\user.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKCU\Software\InstallCore

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v27.0.1 (en-US)

[ File : C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\2cjophac.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultenginename", "Mysearchdial");

[ File : C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\u7w4sw82.default-1393625087057\prefs.js ]


[ File : C:\Users\MATH\AppData\Roaming\Mozilla\Firefox\Profiles\jg4nlfng.default\prefs.js ]


*************************

AdwCleaner[R2].txt - [2671 octets] - [28/02/2014 22:15:14]
AdwCleaner[S2].txt - [1890 octets] - [28/02/2014 22:17:38]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1950 octets] ##########
 

 

 

 

 

 

//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Professional x64
Ran by Josh on Fri 02/28/2014 at 22:24:10.21
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Josh\AppData\Roaming\mozilla\firefox\profiles\u7w4sw82.default-1393625087057\minidumps [1 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 02/28/2014 at 22:29:47.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#4 gringo_pr

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    Bleepin Gringo


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Posted 01 March 2014 - 09:06 AM


Hello JCart

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 04 March 2014 - 08:36 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 JCart

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Posted 04 March 2014 - 11:37 PM

This had completely slipped my mind, thank you for reminding me. I will download the necessairy programs tonight and should be able to run them sometime tomorrow. my timezone is GMT-8 and it will be roughtly arround 2pmish here when I get back.



#7 gringo_pr

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Posted 05 March 2014 - 08:13 AM

No problem and I will be checking on you later


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 JCart

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Posted 07 March 2014 - 09:38 AM

I have yet to check to see if the issue persists as it usually starts a few hours after surfing the web, and I have been busy latey, so I do not have time to check currently. But here is the log.

 

 

 

ComboFix 14-03-05.01 - Josh 03/07/2014   5:54.1.4 - x64
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.6014.4619 [GMT -8:00]
Running from: c:\users\Josh\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_RManService
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-07 to 2014-03-07  )))))))))))))))))))))))))))))))
.
.
2014-03-07 04:01 . 2014-02-06 09:01    10536864    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{18F10E16-93D3-4DC6-92F2-0A703653DF04}\mpengine.dll
2014-03-05 16:34 . 2014-02-20 16:24    1031560    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B2532DA0-8B11-422D-9088-89554717D413}\gapaengine.dll
2014-03-05 16:34 . 2014-02-06 09:01    10536864    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-28 22:42 . 2014-03-01 00:21    --------    d-----w-    c:\users\MATH
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\users\UpdatusUser\AppData\Local\Bulents
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\users\Default\AppData\Local\Bulents
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\users\Josh\AppData\Local\Bulents
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\program files\BSR Screen Recorder 6
2014-02-27 04:34 . 2014-02-27 04:34    --------    d---a-w-    c:\users\Josh\.android
2014-02-27 04:33 . 2012-09-04 21:49    162816    ----a-w-    c:\windows\system32\drivers\ghsnet.sys
2014-02-27 04:33 . 2012-09-04 21:42    123520    ----a-w-    c:\windows\system32\drivers\ghsser.sys
2014-02-27 04:33 . 2012-07-18 21:58    132104    ----a-w-    c:\windows\system32\drivers\zghsser.sys
2014-02-27 04:33 . 2012-06-20 19:51    20232    ----a-w-    c:\windows\system32\drivers\massfilter_hs.sys
2014-02-27 04:33 . 2012-06-20 19:51    171272    ----a-w-    c:\windows\system32\drivers\zghsnet.sys
2014-02-27 04:33 . 2014-02-27 04:34    --------    d-----w-    c:\program files\Handset_USB_Driver
2014-02-27 04:33 . 2011-10-26 23:31    67608    ----a-w-    c:\windows\AdbWinUsbApi.dll
2014-02-27 04:33 . 2011-08-16 00:43    584584    ----a-w-    c:\windows\adb.exe
2014-02-27 04:33 . 2011-08-16 00:43    102936    ----a-w-    c:\windows\AdbWinApi.dll
2014-02-25 06:03 . 2014-02-25 06:03    --------    d-----w-    c:\windows\Migration
2014-02-23 21:35 . 2014-02-23 21:35    --------    d-----w-    c:\windows\ERUNT
2014-02-23 21:22 . 2014-03-01 06:17    --------    d-----w-    C:\AdwCleaner
2014-02-12 08:27 . 2013-12-21 09:53    548864    ----a-w-    c:\windows\system32\vbscript.dll
2014-02-12 08:27 . 2013-12-21 08:56    454656    ----a-w-    c:\windows\SysWow64\vbscript.dll
2014-02-11 19:56 . 2013-12-06 02:30    1882112    ----a-w-    c:\windows\system32\msxml3.dll
2014-02-11 15:25 . 2014-02-27 05:56    --------    d-----w-    c:\users\Josh\AppData\Local\gtk-2.0
2014-02-11 15:25 . 2014-02-11 15:25    --------    d-----w-    c:\users\Josh\.thumbnails
2014-02-11 15:10 . 2014-02-11 15:10    --------    d-----w-    c:\users\Josh\AppData\Local\fontconfig
2014-02-11 15:10 . 2014-02-27 06:36    --------    d-----w-    c:\users\Josh\.gimp-2.8
2014-02-11 15:10 . 2014-02-11 15:10    --------    d-----w-    c:\users\Josh\AppData\Local\gegl-0.2
2014-02-11 14:53 . 2014-02-11 14:54    --------    d-----w-    c:\program files\GIMP 2
2014-02-11 06:10 . 2014-02-11 06:10    --------    d-----w-    c:\users\Josh\AppData\Local\Skype
2014-02-11 06:09 . 2014-02-28 10:28    --------    d-----w-    c:\users\Josh\AppData\Roaming\Skype
2014-02-11 06:09 . 2014-02-11 06:09    --------    d-----w-    c:\program files (x86)\Common Files\Skype
2014-02-11 06:09 . 2014-02-11 06:09    --------    d-----r-    c:\program files (x86)\Skype
2014-02-11 06:09 . 2014-02-11 06:09    --------    d-----w-    c:\programdata\Skype
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-20 16:24 . 2013-03-13 01:37    1031560    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-02-15 09:11 . 2011-07-05 10:27    88567024    ----a-w-    c:\windows\system32\MRT.exe
2014-01-19 07:33 . 2011-07-01 23:39    270496    ------w-    c:\windows\system32\MpSigStub.exe
2013-12-19 05:09 . 2014-01-25 14:36    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-12-09 19:59 . 2013-12-09 19:59    608080    ----a-w-    c:\windows\system32\msvcp100.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 androidusb;ADB Interface Driver;c:\windows\system32\Drivers\androidusb.sys;c:\windows\SYSNATIVE\Drivers\androidusb.sys [x]
R3 bcm44amd64;Broadcom 440x 10/100 Integrated Controller XP Driver;c:\windows\system32\DRIVERS\b44amd64.sys;c:\windows\SYSNATIVE\DRIVERS\b44amd64.sys [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\drivers\dc3d.sys;c:\windows\SYSNATIVE\drivers\dc3d.sys [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys;c:\windows\SYSNATIVE\drivers\dmvsc.sys [x]
R3 easytether;easytether;c:\windows\system32\DRIVERS\easytthr.sys;c:\windows\SYSNATIVE\DRIVERS\easytthr.sys [x]
R3 GPU-Z;GPU-Z;c:\users\Josh\AppData\Local\Temp\GPU-Z.sys;c:\users\Josh\AppData\Local\Temp\GPU-Z.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 massfilter_hs;HS HandSet Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter_hs.sys;c:\windows\SYSNATIVE\drivers\massfilter_hs.sys [x]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des;c:\windows\SYSNATIVE\GameMon.des [x]
R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\DRIVERS\VBoxNetAdp.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxNetAdp.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 xhunter1;xhunter1;c:\windows\xhunter1.sys;c:\windows\xhunter1.sys [x]
R4 Agent;VPDAgent;c:\windows\VPDAgent_x64.exe;c:\windows\VPDAgent_x64.exe [x]
R4 HiPatchService;Hi-Rez Studios Authenticate and Update Service;c:\program files (x86)\Hi-Rez Studios\HiPatchService.exe;c:\program files (x86)\Hi-Rez Studios\HiPatchService.exe [x]
R4 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
S1 VBoxDrv;VirtualBox Service;c:\windows\system32\DRIVERS\VBoxDrv.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxDrv.sys [x]
S1 VBoxUSBMon;VirtualBox USB Monitor Driver;c:\windows\system32\DRIVERS\VBoxUSBMon.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxUSBMon.sys [x]
S2 NvStreamSvc;NVIDIA Streamer Service;c:\program files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe;c:\program files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);c:\windows\system32\drivers\nvvad64v.sys;c:\windows\SYSNATIVE\drivers\nvvad64v.sys [x]
S3 VBoxNetFlt;VirtualBox Bridged Networking Service;c:\windows\system32\DRIVERS\VBoxNetFlt.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxNetFlt.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-22 11:02]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
"Nvtmru"="c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe" [2013-11-14 1028384]
"ShadowPlay"="c:\windows\system32\nvspcap64.dll" [2013-11-14 1064224]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: aeriagames.com
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\u7w4sw82.default-1393625087057\
.
- - - - ORPHANS REMOVED - - - -
.
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
AddRemove-BSRScreenRecorder6 - c:\program files\BSR Screen Recorder 6\Uninstall Screen Recorder 6.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,a5,a6,1b,9c,b6,13,4e,8c,cd,64,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,a5,a6,1b,9c,b6,13,4e,8c,cd,64,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
.
**************************************************************************
.
Completion time: 2014-03-07  06:35:25 - machine was rebooted
ComboFix-quarantined-files.txt  2014-03-07 14:35
.
Pre-Run: 49,531,740,160 bytes free
Post-Run: 48,782,061,568 bytes free
.
- - End Of File - - D6E47196E5FD793F98940DAD21DBB125
A36C5E4F47E84449FF07ED3517B43A31
 



#9 JCart

JCart
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Posted 08 March 2014 - 02:21 PM

Ok I finally checked, the issue seems to be resolved. but it sometimes wont show up at all four hours on end. Should it not be gone, what should I do?

 

Also, thank you for your time and assistance.



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 March 2014 - 06:19 PM


Hello JCart

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 11 March 2014 - 08:19 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 JCart

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Posted 11 March 2014 - 10:08 PM

I had no problems running the script and do not have the time to test to see if anything has changed.

 

 

ComboFix 14-03-10.01 - Josh 03/11/2014  18:13:51.2.4 - x64
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.6014.4493 [GMT -7:00]
Running from: c:\users\Josh\Desktop\ComboFix.exe
Command switches used :: c:\users\Josh\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-12 to 2014-03-12  )))))))))))))))))))))))))))))))
.
.
2014-03-12 01:18 . 2014-03-12 01:18    --------    d-----w-    c:\users\UpdatusUser\AppData\Local\temp
2014-03-12 01:18 . 2014-03-12 01:18    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-03-11 19:25 . 2014-02-06 09:01    10536864    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{412ADE7F-2024-4664-9B17-BD9824129FE7}\mpengine.dll
2014-03-10 13:42 . 2014-02-06 09:01    10536864    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-09 00:32 . 2014-03-09 00:32    --------    d-----w-    c:\users\Josh\AppData\Roaming\TechSmith
2014-03-09 00:30 . 2014-03-09 00:30    --------    d-----w-    c:\programdata\regid.1995-08.com.techsmith
2014-03-09 00:30 . 2014-03-09 00:30    --------    d-----w-    c:\program files (x86)\Common Files\TechSmith Shared
2014-03-09 00:30 . 2014-03-09 00:30    --------    d-----w-    c:\programdata\TechSmith
2014-03-09 00:30 . 2014-03-09 00:30    --------    d-----w-    c:\program files (x86)\TechSmith
2014-03-08 19:19 . 2014-03-08 19:19    --------    d-----w-    c:\program files (x86)\Common Files\Adobe
2014-03-08 18:36 . 2014-03-08 18:36    --------    d-----w-    c:\users\Josh\AppData\Local\Secunia PSI
2014-03-08 18:36 . 2014-03-08 18:36    --------    d-----w-    c:\program files (x86)\Secunia
2014-03-08 18:24 . 2014-02-20 16:24    1031560    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CFC63D5F-33A5-4802-96A3-05083CC189EA}\gapaengine.dll
2014-02-28 22:42 . 2014-03-01 00:21    --------    d-----w-    c:\users\MATH
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\users\UpdatusUser\AppData\Local\Bulents
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\users\Default\AppData\Local\Bulents
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\users\Josh\AppData\Local\Bulents
2014-02-28 22:17 . 2014-03-01 05:31    --------    d-----w-    c:\program files\BSR Screen Recorder 6
2014-02-27 04:34 . 2014-02-27 04:34    --------    d---a-w-    c:\users\Josh\.android
2014-02-27 04:33 . 2012-09-04 21:49    162816    ----a-w-    c:\windows\system32\drivers\ghsnet.sys
2014-02-27 04:33 . 2012-09-04 21:42    123520    ----a-w-    c:\windows\system32\drivers\ghsser.sys
2014-02-27 04:33 . 2012-07-18 21:58    132104    ----a-w-    c:\windows\system32\drivers\zghsser.sys
2014-02-27 04:33 . 2012-06-20 19:51    20232    ----a-w-    c:\windows\system32\drivers\massfilter_hs.sys
2014-02-27 04:33 . 2012-06-20 19:51    171272    ----a-w-    c:\windows\system32\drivers\zghsnet.sys
2014-02-27 04:33 . 2014-02-27 04:34    --------    d-----w-    c:\program files\Handset_USB_Driver
2014-02-27 04:33 . 2011-10-26 23:31    67608    ----a-w-    c:\windows\AdbWinUsbApi.dll
2014-02-27 04:33 . 2011-08-16 00:43    584584    ----a-w-    c:\windows\adb.exe
2014-02-27 04:33 . 2011-08-16 00:43    102936    ----a-w-    c:\windows\AdbWinApi.dll
2014-02-25 06:03 . 2014-02-25 06:03    --------    d-----w-    c:\windows\Migration
2014-02-23 21:35 . 2014-02-23 21:35    --------    d-----w-    c:\windows\ERUNT
2014-02-23 21:22 . 2014-03-01 06:17    --------    d-----w-    C:\AdwCleaner
2014-02-12 08:27 . 2013-12-21 09:53    548864    ----a-w-    c:\windows\system32\vbscript.dll
2014-02-12 08:27 . 2013-12-21 08:56    454656    ----a-w-    c:\windows\SysWow64\vbscript.dll
2014-02-11 19:56 . 2013-12-06 02:30    1882112    ----a-w-    c:\windows\system32\msxml3.dll
2014-02-11 15:25 . 2014-02-27 05:56    --------    d-----w-    c:\users\Josh\AppData\Local\gtk-2.0
2014-02-11 15:25 . 2014-02-11 15:25    --------    d-----w-    c:\users\Josh\.thumbnails
2014-02-11 15:10 . 2014-02-11 15:10    --------    d-----w-    c:\users\Josh\AppData\Local\fontconfig
2014-02-11 15:10 . 2014-02-27 06:36    --------    d-----w-    c:\users\Josh\.gimp-2.8
2014-02-11 15:10 . 2014-02-11 15:10    --------    d-----w-    c:\users\Josh\AppData\Local\gegl-0.2
2014-02-11 14:53 . 2014-02-11 14:54    --------    d-----w-    c:\program files\GIMP 2
2014-02-11 06:10 . 2014-02-11 06:10    --------    d-----w-    c:\users\Josh\AppData\Local\Skype
2014-02-11 06:09 . 2014-02-28 10:28    --------    d-----w-    c:\users\Josh\AppData\Roaming\Skype
2014-02-11 06:09 . 2014-02-11 06:09    --------    d-----w-    c:\program files (x86)\Common Files\Skype
2014-02-11 06:09 . 2014-02-11 06:09    --------    d-----r-    c:\program files (x86)\Skype
2014-02-11 06:09 . 2014-02-11 06:09    --------    d-----w-    c:\programdata\Skype
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-08 19:21 . 2013-02-22 05:26    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2014-03-08 19:21 . 2013-02-22 05:26    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-20 16:24 . 2013-03-13 01:37    1031560    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-02-15 09:11 . 2011-07-05 10:27    88567024    ----a-w-    c:\windows\system32\MRT.exe
2014-01-19 07:33 . 2011-07-01 23:39    270496    ------w-    c:\windows\system32\MpSigStub.exe
2013-12-19 05:09 . 2014-01-25 14:36    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-12-21 959904]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Secunia PSI Tray.lnk - c:\program files (x86)\Secunia\PSI\psi_tray.exe [2013-12-6 565464]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer5"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 androidusb;ADB Interface Driver;c:\windows\system32\Drivers\androidusb.sys;c:\windows\SYSNATIVE\Drivers\androidusb.sys [x]
R3 bcm44amd64;Broadcom 440x 10/100 Integrated Controller XP Driver;c:\windows\system32\DRIVERS\b44amd64.sys;c:\windows\SYSNATIVE\DRIVERS\b44amd64.sys [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\drivers\dc3d.sys;c:\windows\SYSNATIVE\drivers\dc3d.sys [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys;c:\windows\SYSNATIVE\drivers\dmvsc.sys [x]
R3 easytether;easytether;c:\windows\system32\DRIVERS\easytthr.sys;c:\windows\SYSNATIVE\DRIVERS\easytthr.sys [x]
R3 GPU-Z;GPU-Z;c:\users\Josh\AppData\Local\Temp\GPU-Z.sys;c:\users\Josh\AppData\Local\Temp\GPU-Z.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 massfilter_hs;HS HandSet Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter_hs.sys;c:\windows\SYSNATIVE\drivers\massfilter_hs.sys [x]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des;c:\windows\SYSNATIVE\GameMon.des [x]
R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\DRIVERS\VBoxNetAdp.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxNetAdp.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 xhunter1;xhunter1;c:\windows\xhunter1.sys;c:\windows\xhunter1.sys [x]
R4 Agent;VPDAgent;c:\windows\VPDAgent_x64.exe;c:\windows\VPDAgent_x64.exe [x]
R4 HiPatchService;Hi-Rez Studios Authenticate and Update Service;c:\program files (x86)\Hi-Rez Studios\HiPatchService.exe;c:\program files (x86)\Hi-Rez Studios\HiPatchService.exe [x]
R4 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
S1 VBoxDrv;VirtualBox Service;c:\windows\system32\DRIVERS\VBoxDrv.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxDrv.sys [x]
S1 VBoxUSBMon;VirtualBox USB Monitor Driver;c:\windows\system32\DRIVERS\VBoxUSBMon.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxUSBMon.sys [x]
S2 NvStreamSvc;NVIDIA Streamer Service;c:\program files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe;c:\program files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [x]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe;c:\program files (x86)\Secunia\PSI\PSIA.exe [x]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe;c:\program files (x86)\Secunia\PSI\sua.exe [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);c:\windows\system32\drivers\nvvad64v.sys;c:\windows\SYSNATIVE\drivers\nvvad64v.sys [x]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf_amd64.sys;c:\windows\SYSNATIVE\DRIVERS\psi_mf_amd64.sys [x]
S3 VBoxNetFlt;VirtualBox Bridged Networking Service;c:\windows\system32\DRIVERS\VBoxNetFlt.sys;c:\windows\SYSNATIVE\DRIVERS\VBoxNetFlt.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-12 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-22 19:21]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
"Nvtmru"="c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe" [2013-11-14 1028384]
"ShadowPlay"="c:\windows\system32\nvspcap64.dll" [2013-11-14 1064224]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: aeriagames.com
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\u7w4sw82.default-1393625087057\
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,a5,a6,1b,9c,b6,13,4e,8c,cd,64,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,a5,a6,1b,9c,b6,13,4e,8c,cd,64,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-11  18:20:07
ComboFix-quarantined-files.txt  2014-03-12 01:20
ComboFix2.txt  2014-03-07 14:35
.
Pre-Run: 45,041,397,760 bytes free
Post-Run: 45,147,746,304 bytes free
.
- - End Of File - - 46964BAE840E03F2616F04DEB22109E3
A36C5E4F47E84449FF07ED3517B43A31
 



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:27 PM

Posted 11 March 2014 - 10:46 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.1)


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 March 2014 - 07:41 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 JCart

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Posted 17 March 2014 - 08:51 AM

I am very busy, I will need more time.






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