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windows 7 login problem


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#1 mja441

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Posted 28 February 2014 - 04:37 AM

Hi all,

I am using Windows 7 Home Premium Edition , 32-bit, on an HP Compaq nx7400 laptop.

Frequently, after entering my password, the welcome screen comes and it wont go away. This doesnt always happen, for instance it will happen in the morning and later on in the afternoon there's no problem. I have to mention that sometimes 
when clicking on a file, Windows Explorer crashes. These are the details of the problem as shown by the window that opens up when Explorer crashes:


     Problem signature:
     Problem Event Name:    APPCRASH
     Application Name:    explorer.exe
     Fault Module Name:    EXPLORERFRAME.dll


And when I am able to login, the explorer window opens automatically. I've made a full scan with NOD32, malwarebytes, Kaspersky Rescue disk but the problem still persists.


How can I fix this?

 


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#2 hamluis

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Posted 28 February 2014 - 08:33 AM

If I had an intermittent login problem...my first guess would be damaged profile.

 

Louis



#3 dls62

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Posted 28 February 2014 - 10:22 AM

This could be the result of corrupted system files.

 

Please follow the instructions in the article on using the System File Checker to see if that resolves the problem.






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