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Msconfig Won't Start. Error Message Received.


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#1 Albert Frankenstein

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Posted 14 May 2006 - 09:02 AM

Hey gang! Happy Mother's Day!

Got up this morning, coffee cup in hand, started my main computer and received a Windows Defender error message. WD won't start, or some such thing. I really didn't care what it said, WD is still in the testing phase anyway and I expect some bugs with it. What's more I don't need it, so I simply uninstalled it, rebooted, and that took care of that!

But then I went to the Run box and typed msconfig I received an error message:

Posted Image


Here is what I have done in an attempt to repair:

I remember installing a couple of Windows updates a couple of days ago, so I figured it may be related to that, and did a system restore (successfully) to 5 days ago. No difference.
~~~~~

I did sfc /scannow. No difference.
~~~~~

I ran a HJT log and checked it out. Clean.
~~~~~

I imported and installed a reg file from Kelly's Korner, Restore Msconfig, Regedit and Task Manager. (Of course, I did not install without first making a restore point! :thumbsup: )
http://www.kellys-korner-xp.com/regs_edits/msconfigregtm.reg
No difference.
~~~~~

Tested the Run box with

regedit
control
cleanmgr
favorites
cmd

All work fine.
~~~~~

I navigated to: C:\Windows\pchealth\helpctr\binaries
msconfig.exe is listed in that folder. Double click on it and it opens just fine.
~~~~~

Any other ideas from you computer brainiacs out there in cyberspace?
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


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#2 HitSquad

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Posted 14 May 2006 - 09:15 AM

Hi AF.
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MSCONFIG.EXE in the reg.
Should point to C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
If it doesn't, change it and reboot.
Took a look at that kellys corner reg file, totaly different from the above.

Edited by HitSquad, 14 May 2006 - 09:17 AM.


#3 Albert Frankenstein

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Posted 14 May 2006 - 09:21 AM

There is no msconfig file in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths. See screen shot:

Posted Image


ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#4 HitSquad

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Posted 14 May 2006 - 09:41 AM

Rutrow, there sure isn't but there should be. :thumbsup:
Question is, where did it go and what else "may" be missing??
Repair install would be my next preference.
On second thought, create the key (MSCONFIG.EXE)
Give it the string value above exactly as typed.
Reboot. If it doesn't work you can just go back in and delete it.

Edited by HitSquad, 14 May 2006 - 09:49 AM.


#5 Albert Frankenstein

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Posted 14 May 2006 - 09:49 AM

Thanks so much HitSquad. Repair install was on my list, too, but I didn't really want to do it.

PROBLEM SOLVED:

I exported the MSCONFIG.EXE key as a .reg file from another working computer. Shared it on my network and pasted it on my desktop. Then clicked on it and merged it in my registry and all is well.

NOTE: Before modifying my registry I exported the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths key as a hive file. That way if I had to reinstall that key I could do it with the hive file, which would replace my modified key with a copy of exactly the way it was before. If I had used a .reg file it would have kept the new modifications.

Thanks, HitSquad.

I wonder where my msconfig.exe folder went also, and why. But troubleshooting and fixing computers is one thing, finding out WHY things have happened is quite another!

Edited by Albert Frankenstein, 14 May 2006 - 09:51 AM.

ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#6 HitSquad

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Posted 14 May 2006 - 09:54 AM

You're welcome AF.
We both did edits and missed each other but it's all good. :thumbsup:
Your method seems to have worked just fine!

#7 The Shadow

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Posted 14 May 2006 - 02:23 PM

Gee, Mr Frankenstein, you already had the file......why not just put it where windows expected to find it and be done with it? :thumbsup:

"C:\windows\System32\dllcache" would have been my first choice.
On my PC it's also in the "C:\Windows\PCHealth\HelpCtr\Binaries" folder.
Heck, you could have even copied it to your desktop just to make it easier to get to and run it from there. :flowers:

Windows really don't give a hoot where it is, as long as it can find it. You prooved that when you found it and ran it manually.
But just like other versions of Windows, XP does have a Path statement built in, so it's not going to look in every folder on the HD. You must have the file somewhere within the existing "Path" statement.

Hey, it's Mother's DAY.....have a Happy..... :trumpet:

The Shadow :inlove:
For those wanting, or needing the Norton Removal Tool,
it's latest version is available Here:
http://service1.symantec.com/SUPPORT/tsgen...005033108162039

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#8 Albert Frankenstein

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Posted 14 May 2006 - 03:24 PM

Shadow, I am not sure that I understand what you are saying. Yes, I had the file. I said that in my first post. But I could not run it by typing 'msconfig' in the run box. So how else could I have fixed it so that I could run it by typing 'msconfig' in the run box, if not through a registry edit?
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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