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Issues After Updates


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3 replies to this topic

#1 shepherd99

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Posted 27 February 2014 - 03:30 AM

Mod Edit:  Split http://www.bleepingcomputer.com/forums/t/486886/windows-live-mail-2012-microsoft-update-27feb2013/ - Hamluis.

 

I have this issue as well on Windows 7 after this mornings update. However, the update does not appear in my control panel Programmes>Uninstall>View updates.

 

Any ideas?


Edited by hamluis, 27 February 2014 - 03:58 PM.
PM sent new OP - Hamluis.


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#2 noknojon

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Posted 27 February 2014 - 04:08 AM

Hello -

I have this issue as well on Windows 7 after this mornings update. However, the update does not appear in my control panel Programmes>Uninstall>View updates.

Please start by checking your Windows Updates and see if this update (KB2670838) was ever downloaded.

How do you know that it is not there unless you do this first ??

 

You leave no other details of the current state of your System and Updates etc. -

 

Download MiniToolBox, Save it to your desktop to run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 
Click Go and Copy and Paste the result (Result.txt).



#3 shepherd99

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Posted 27 February 2014 - 10:11 AM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Steve (administrator) on 27-02-2014 at 15:04:37
Running from "C:\Users\Steve\Documents\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.type", 0
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
127.0.0.1 localhost
127.0.0.1 localhost
 
========================= IP Configuration: ================================
 
Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Steve-Zoo
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : config
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : config
   Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 6C-62-6D-0D-A8-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e465:f862:ae33:1ffb%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.86(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 27 February 2014 07:45:17
   Lease Expires . . . . . . . . . . : 28 February 2014 07:45:17
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 241984109
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-C3-50-BE-6C-62-6D-0D-A8-36
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.config:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : config
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:cd5:1fcd:3f57:fea9(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::cd5:1fcd:3f57:fea9%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  bebox.config
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2a00:1450:4009:805::1000
 173.194.34.169
 173.194.34.162
 173.194.34.161
 173.194.34.168
 173.194.34.165
 173.194.34.167
 173.194.34.160
 173.194.34.164
 173.194.34.166
 173.194.34.174
 173.194.34.163
 
 
Pinging google.com [173.194.41.134] with 32 bytes of data:
Reply from 173.194.41.134: bytes=32 time=20ms TTL=55
Reply from 173.194.41.134: bytes=32 time=20ms TTL=55
 
Ping statistics for 173.194.41.134:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 20ms, Average = 20ms
Server:  bebox.config
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=181ms TTL=49
Reply from 206.190.36.45: bytes=32 time=181ms TTL=49
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 181ms, Maximum = 181ms, Average = 181ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...6c 62 6d 0d a8 36 ......Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.86     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.86    276
     192.168.1.86  255.255.255.255         On-link      192.168.1.86    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.86    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.86    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.86    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:9d38:6ab8:cd5:1fcd:3f57:fea9/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::cd5:1fcd:3f57:fea9/128
                                    On-link
 10    276 fe80::e465:f862:ae33:1ffb/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/27/2014 08:07:47 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Windows Live Mail' could not be shut down.
 
Error: (02/27/2014 08:07:12 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Windows Live Mail' could not be shut down.
 
Error: (02/27/2014 08:06:22 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Windows Live Mail' could not be shut down.
 
Error: (02/27/2014 08:04:44 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Windows Live Mail' could not be shut down.
 
Error: (02/27/2014 08:03:56 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Windows Live Mail' could not be shut down.
 
Error: (02/27/2014 08:00:12 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Microsoft Windows Search Filter Host' could not be shut down.
 
Error: (02/27/2014 07:57:48 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files (x86)\Common Files\Windows Live\.cache\eb62d45a1ce3e8203\DXSETUP.exe Files (x86)\Common Files\Windows Live\.cache\eb62d45a1ce3e8203\DXSETUP.exe" /silent ; Description = Installed DirectX; Error = 0x80042319).
 
Error: (02/27/2014 07:56:36 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Windows Search' could not be shut down.
 
Error: (02/27/2014 07:56:24 AM) (Source: Microsoft-Windows-RestartManager) (User: Steve-Zoo)
Description: Application or service 'Windows Live Mail' could not be shut down.
 
Error: (02/26/2014 07:51:49 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80070005
 
 
System errors:
=============
Error: (02/13/2014 08:54:14 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (01/12/2014 02:58:07 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (01/12/2014 11:48:09 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (01/12/2014 11:48:09 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (12/15/2013 10:50:25 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (12/15/2013 10:50:22 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (12/15/2013 10:50:19 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (12/15/2013 10:50:16 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (12/15/2013 10:50:13 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (12/15/2013 10:50:10 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
 
Microsoft Office Sessions:
=========================
Error: (02/27/2014 08:07:47 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 1C:\Config.Msi\db9d4.rbfWindows Live Mail0111711640
 
Error: (02/27/2014 08:07:12 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 1C:\Config.Msi\db9d4.rbfWindows Live Mail0111711640
 
Error: (02/27/2014 08:06:22 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 1C:\Config.Msi\db9d4.rbfWindows Live Mail0111711640
 
Error: (02/27/2014 08:04:44 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 1C:\Config.Msi\db9d4.rbfWindows Live Mail0111711640
 
Error: (02/27/2014 08:03:56 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 1C:\Program Files (x86)\Windows Live\Mail\wlmail.exeWindows Live Mail0111711640
 
Error: (02/27/2014 08:00:12 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 0C:\Windows\System32\SearchFilterHost.exeMicrosoft Windows Search Filter Host050173576143003A005C00500072006F006700720061006D002000460069006C00650073005C00570069006E0064006F007700730020004C006900760065005C004D00610069006C005C0077006C006D0069006D006500660069006C00740065007200360034002E0064006C006C000000
 
Error: (02/27/2014 07:57:48 AM) (Source: System Restore)(User: )
Description: C:\Program Files (x86)\Common Files\Windows Live\.cache\eb62d45a1ce3e8203\DXSETUP.exe Files (x86)\Common Files\Windows Live\.cache\eb62d45a1ce3e8203\DXSETUP.exe" /silent Installed DirectX0x80042319
 
Error: (02/27/2014 07:56:36 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 1SearchIndexer.exeWindows Search03026216130920
 
Error: (02/27/2014 07:56:24 AM) (Source: Microsoft-Windows-RestartManager)(User: Steve-Zoo)
Description: 1C:\Program Files (x86)\Windows Live\Mail\wlmail.exeWindows Live Mail0111722000
 
Error: (02/26/2014 07:51:49 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80070005 
mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat XI Pro (Version: 11.0)
Adobe Acrobat XI Pro (Version: 11.0.06)
Adobe AIR (Version: 3.7.0.1530)
Adobe Captivate 6 (64 Bit) (Version: 6.0.1)
Adobe Captivate Quiz Results Analyzer (Version: 6.0)
Adobe Content Viewer (Version: 1.4.0)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Help Manager (Version: 4.0.244)
Adobe Illustrator CS6 (Version: 16.0)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Photoshop Lightroom 4.4 64-bit (Version: 4.4.1)
Adobe Reader X (10.1.9) (Version: 10.1.9)
Adobe Support Advisor (Version: 1.6.1)
Adobe Support Advisor (Version: 1.6.1.20120504)
Akamai NetSession Interface
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
Canon LBP6000/LBP6018
D3DX10 (Version: 15.4.2368.0902)
Data Lifeguard Diagnostic for Windows 1.22
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dell Printer Software Uninstall
DivX Setup (Version: 2.2.1.2)
Dropbox (Version: 2.4.11)
ffdshow [rev 1322] [2007-06-27] (Version: 1.0)
FileZilla Client 3.7.3 (Version: 3.7.3)
FlipShare (Version: 5.12.3.0)
Google Chrome (Version: 33.0.1750.117)
Google Talk (remove only)
Google Update Helper (Version: 1.3.22.5)
HP Deskjet 1510 series Basic Device Software (Version: 30.0.1093.41190)
HP Update (Version: 5.003.003.001)
HWiNFO32 Version 3.90 (Version: 3.90)
Internet Explorer (Enable DEP)
iTunes (Version: 11.1.3.8)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
join.me (Version: 1.14.0.128)
Junk Mail filter update (Version: 16.4.3522.0110)
Lightroom 4.4 (Version: 4.4)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Management Information System (Version: 1.0.0.46)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Lync 2010 Attendee (Version: 4.0.7577.254)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Mixxx 1.10.1 (Version: 1.10.1)
Movie Maker (Version: 16.4.3522.0110)
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
Mozilla Maintenance Service (Version: 24.2.0)
Mozilla Thunderbird 24.2.0 (x86 en-GB) (Version: 24.2.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Notepad++ (Version: 5.8.7)
PDF Settings CS6 (Version: 11.0)
Photo Gallery (Version: 16.4.3522.0110)
Prezi Desktop (Version: 4.7.4)
QuickTime (Version: 7.70.80.34)
Rapport (Version: 3.5.1205.20)
Rapport (Version: 3.5.1304.48)
Realtek High Definition Audio Driver (Version: 6.0.1.6132)
S210 ShotSaver (Version: 1.0.0)
Safari (Version: 5.34.57.2)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition
Skype Click to Call (Version: 6.9.12585)
Skype™ 6.11 (Version: 6.11.102)
Spotify (Version: 0.4.9)
TomTom HOME (Version: 2.9.5)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
Trusteer Endpoint Protection (Version: 3.5.1304.48)
Update for Microsoft Access 2010 (KB2553446) 64-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 64-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition
Update for Microsoft Office 2010 (KB2837583) 64-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2775360) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 64-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 64-Bit Edition
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Visual Studio C++ 10.0 Runtime (Version: 10.0.0)
WebEx
Windows Live Communications Platform (Version: 16.4.3522.0110)
Windows Live Essentials (Version: 16.4.3522.0110)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3522.0110)
Windows Live Mail (Version: 16.4.3522.0110)
Windows Live Messenger (Version: 16.4.3522.0110)
Windows Live MIME IFilter (Version: 16.4.3522.0110)
Windows Live Photo Common (Version: 16.4.3522.0110)
Windows Live PIMT Platform (Version: 16.4.3522.0110)
Windows Live SOXE (Version: 16.4.3522.0110)
Windows Live SOXE Definitions (Version: 16.4.3522.0110)
Windows Live UX Platform (Version: 16.4.3522.0110)
Windows Live UX Platform Language Pack (Version: 16.4.3522.0110)
Windows Live Writer (Version: 16.4.3522.0110)
Windows Live Writer Resources (Version: 16.4.3522.0110)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinZip 15.0 (Version: 15.0.9334)
XQ Player
XQCMS
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Yahoo! Messenger
Yahoo! Software Update
 
========================= Memory info: ===================================
 
Percentage of memory in use: 76%
Total physical RAM: 2013.24 MB
Available physical RAM: 472.59 MB
Total Pagefile: 4026.48 MB
Available Pagefile: 1607.3 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.82 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7) (Fixed) (Total:457.95 GB) (Free:321.17 GB) NTFS
3 Drive f: (Elements) (Fixed) (Total:931.51 GB) (Free:895.06 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\STEVE-ZOO
 
Administrator            Guest                    Steve                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#4 noknojon

noknojon

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Posted 27 February 2014 - 04:01 PM

KB2670838 is not listed as ever being installed on your system.

 

You need to start by checking your Windows Updates and see if this update (KB2670838) was ever downloaded.

Also go back and check if there are any updates missing at all -

 

My link above at Post #2 shows this update release -






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