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I can't get past Windows Antivirus Suite to a browser to download and run DDS


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#1 Zigmeister

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Posted 27 February 2014 - 01:31 PM

This malware appeared this morning.  Googled it and came up with the fix posted here by Lawrence Abrams.  Downloaded RemVines.reg to a memory stick and transferred to the infected computer per instructions.  Rebooted the infected machine normally and it went right back to the Windows Antivirus Suite display, not allowing me to access a browser and download Malwarebytes.    What now?  Appreciate any guidance.

 

Computer is a newly acquired (this week!) refurbished Dell Latitude E6410, running Windows 7.  One of the first programs I loaded was Microsoft Security Essentials, then ran a full scan with no problems indicated, so this infection probably didn't come with the computer.

 

NEW INFORMATION:  Advice to this initial post was to run DDS and post the logs, etc.  Problem, of course, is that I can't open a browser to download and run DDS.  Blocked by the virus.  Next advice was to repost with this information.  So, here I am.



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#2 xXToffeeXx

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Posted 27 February 2014 - 03:18 PM

Hi,

 

If you have another computer and a USB or CD, you could use them to download DDS and then transfer it over to the infected computer. Or if you can download in safe mode with networking then use that.

 

xXToffeeXx~


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#3 MissLizz

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Posted 27 February 2014 - 04:09 PM

Zigmeister is now in Virus,Trojan...Forum.    Thank you.



#4 xXToffeeXx

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Posted 27 February 2014 - 04:21 PM

Hi,

Thanks for letting me know, should have looked around. Well now I'm going to report this so a mod can close.

xXToffeeXx~

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#5 hamluis

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Posted 27 February 2014 - 04:28 PM

MRL topic, http://www.bleepingcomputer.com/forums/t/525937/cant-get-rid-of-windows-antivirus-suite/ , currently being worked.

 

To avoid confusion, I am closing this topic.

 

Louis






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