Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Another DRIVER_IRQL_NOT_LESS_OR_EQUAL error


  • Please log in to reply
1 reply to this topic

#1 Steveistall

Steveistall

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:14 AM

Posted 27 February 2014 - 01:19 PM

Hi there. I'm having BSOD crashes pretty frequently while running a few different games using the unreal engine. I've tried update my graphics drivers, but I'm not totally sure what else to try. I'd be super grateful for any suggestions.

 

My crash dump files are attached.

 

My speccy snapshot is here: http://speccy.piriform.com/results/HgDb2SGGyresXc5cfh4wUj2

 

My minitoolbox report is below.

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by StephenW (administrator) on 27-02-2014 at 18:17:36
Running from "C:\Users\StephenW\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/27/2014 05:59:13 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to poke open firewall
 
Error: (02/27/2014 05:37:35 PM) (Source: MsiInstaller) (User: STEPHEN)
Description: Product: NVIDIA PhysX -- Installation terminated
 
Error: (02/27/2014 04:55:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13734
 
Error: (02/27/2014 04:55:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13734
 
Error: (02/27/2014 04:55:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/27/2014 04:55:06 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12265
 
Error: (02/27/2014 04:55:06 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12265
 
Error: (02/27/2014 04:55:06 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/27/2014 04:55:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10843
 
Error: (02/27/2014 04:55:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10843
 
 
System errors:
=============
Error: (02/27/2014 05:59:10 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: 
%%1053
 
Error: (02/27/2014 05:59:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
Error: (02/27/2014 05:47:21 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: NT AUTHORITY)
Description: CBS Client initialization failed. Last error: 0x80080005
 
Error: (02/27/2014 05:47:21 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {752073A1-23F2-4396-85F0-8FDB879ED0ED}
 
Error: (02/27/2014 05:44:43 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff8000311d287)C:\WINDOWS\MEMORY.DMP022714-75921-01
 
Error: (02/27/2014 05:44:43 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:29:44 PM on ?2/?27/?2014 was unexpected.
 
Error: (02/27/2014 00:55:28 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/26/2014 10:00:00 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/26/2014 07:31:10 AM) (Source: DCOM) (User: STEPHEN)
Description: "C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:App.AppX42r8evwg359fn5xfrxhj5nv2n3dnya3e.mca31App.AppXckhq7ex47a0jh2z0wj5cd086mqkeegzy.mcaUnavailableUnavailable
 
Error: (02/25/2014 08:10:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (02/27/2014 05:59:13 PM) (Source: Steam Client Service)(User: )
Description: Failed to poke open firewall
 
Error: (02/27/2014 05:37:35 PM) (Source: MsiInstaller)(User: STEPHEN)
Description: Product: NVIDIA PhysX -- Installation terminated(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (02/27/2014 04:55:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13734
 
Error: (02/27/2014 04:55:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13734
 
Error: (02/27/2014 04:55:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/27/2014 04:55:06 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12265
 
Error: (02/27/2014 04:55:06 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12265
 
Error: (02/27/2014 04:55:06 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/27/2014 04:55:05 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10843
 
Error: (02/27/2014 04:55:05 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10843
 
 
=========================== Installed Programs ============================
 
?????? ??????? (Version: 16.4.3503.0728)
?????? Windows Live (Version: 16.4.3503.0728)
???????? ?????????? Windows Live (Version: 16.4.3503.0728)
?????????? (????????????? ??????) (Version: 16.4.3503.0728)
?????????? (Version: 16.4.3503.0728)
??????????? (Version: 16.4.3503.0728)
???????????? (Version: 16.4.3503.0728)
„Windows Live Essentials“ (Version: 16.4.3503.0728)
„Windows Live Mail“ (Version: 16.4.3503.0728)
„Windows Live Messenger“ (Version: 16.4.3503.0728)
µTorrent (Version: 3.3.2.30303)
7-Zip 9.20
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Amnesia: The Dark Descent
Antichamber
Apple Application Support (Version: 3.0)
Apple Mobile Device Support (Version: 7.1.0.32)
Apple Software Update (Version: 2.1.3.127)
AVG 2014 (Version: 14.0.3705)
AVG 2014 (Version: 14.0.4335)
AVG 2014 (Version: 2014.0.4335)
Battery Calibration (Version: 1.0.1208.0301)
Battle.net
BioShock
Bonjour (Version: 3.0.0.10)
Borderlands 2
Brothers - A Tale of Two Sons
BurnRecovery (Version: 4.0.1212.1401)
calibre (Version: 1.6.0)
Call of Juarez Gunslinger
Citrix Online Launcher (Version: 1.0.141)
D3DX10 (Version: 15.4.2368.0902)
Dark Souls: Prepare to Die Edition
Darksiders II
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Divinity II: Developer's Cut
Dragon Age: Origins - Ultimate Edition
Dungeons and Dragons Anthology: The Master Collection (Version: 1.0.0)
eReg (Version: 1.20.138.34)
ETDWare PS/2-X64 11.13.0.2_WHQL (Version: 11.13.0.2)
Far Cry® 3
FileParade Bundle (Version: 1.0.0.0)
Fotoattelu galerija (Version: 16.4.3503.0728)
Fotogaléria (Version: 16.4.3503.0728)
Fotogalerie (Version: 16.4.3503.0728)
Fotogalerii (Version: 16.4.3503.0728)
Fotogalerija (Version: 16.4.3503.0728)
Foto-galerija (Version: 16.4.3503.0728)
Fotogalleri (Version: 16.4.3503.0728)
Fotogalleriet (Version: 16.4.3503.0728)
Fotograf Galerisi (Version: 16.4.3503.0728)
Fotótár (Version: 16.4.3503.0728)
Free RAR Extract Frog (Version: 5.20)
FTL: Faster Than Light
Galactic Civilizations II: Ultimate Edition
Galeria de Fotografias (Version: 16.4.3503.0728)
Galeria de Fotos (Version: 16.4.3503.0728)
Galería de fotos (Version: 16.4.3503.0728)
Galeria fotografii (Version: 16.4.3503.0728)
Galerie de photos (Version: 16.4.3503.0728)
Galerie foto (Version: 16.4.3503.0728)
Galerija fotografija (Version: 16.4.3503.0728)
GeForce Experience NvStream Client Components (Version: 1.6.28)
Gone Home
Google Chrome (Version: 33.0.1750.117)
Google Talk Plugin (Version: 5.1.5.17733)
Google Update Helper (Version: 1.3.22.5)
GoToMeeting 5.9.0.1216 (Version: 5.9.0.1216)
Half-Life 2
iExplorer 3.2.5.2
Intel® Control Center (Version: 1.2.1.1008)
Intel® Management Engine Components (Version: 8.1.0.1281)
Intel® Processor Graphics (Version: 10.18.10.3316)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.6.1209.0268)
Intel® Rapid Storage Technology (Version: 11.6.0.1030)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.738.1)
iTunes (Version: 11.1.4.62)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 45 (64-bit) (Version: 6.0.450)
Junk Mail filter update (Version: 16.4.3503.0728)
KB9X Radio Switch Driver (Version: 1.0.7112.20593)
King's Bounty: Armored Princess
Logitech SetPoint 6.61 (Version: 6.61.15)
M4-78 Enhancement Project
Metro 2033
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft XNA Framework Redistributable 4.0 Refresh (Version: 4.0.30901.0)
Movie Maker (Version: 16.4.3503.0728)
MSI Remind Manager (Version: 2.12.1003)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1108.0727)
My Game Long Name
NVIDIA Control Panel 332.21 (Version: 332.21)
NVIDIA GeForce Experience 1.8.2 (Version: 1.8.2)
NVIDIA Graphics Driver 332.21 (Version: 332.21)
NVIDIA Install Application (Version: 2.1002.142.992)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 1.0)
NVIDIA Optimus Update 11.10.11 (Version: 11.10.11)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 11.10.11 (Version: 11.10.11)
NVIDIA Update 11.10.11 (Version: 11.10.11)
NVIDIA Update Core (Version: 11.10.11)
NVIDIA Virtual Audio 1.2.20 (Version: 1.2.20)
OpenAL
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
Papers, Please
Penny Arcade's On the Rain-Slick Precipice of Darkness 4
Photo Common (Version: 16.4.3503.0728)
Photo Gallery (Version: 16.4.3503.0728)
Poczta uslugi Windows Live (Version: 16.4.3503.0728)
Podstawowe programy Windows Live (Version: 16.4.3503.0728)
Pošta Windows Live (Version: 16.4.3503.0728)
Qualcomm Atheros Killer Network Manager (Version: 6.1.0.437)
QuickTime (Version: 7.74.80.86)
Raccolta foto (Version: 16.4.3503.0728)
Rapport (Version: 3.5.1304.48)
Realtek PCIE Card Reader (Version: 6.2.8400.28123)
Rogue Legacy
S?????? f?t???af??? (Version: 16.4.3503.0728)
Saints Row: The Third
SCM (Version: 10.012.09132)
SHIELD Streaming (Version: 1.7.306)
Speccy (Version: 1.25)
Spotify (Version: 0.9.7.16.g4b197456)
Steam (Version: 1.0.0.0)
Super-Charger (Version: 1.2.010)
System Shock 2
The Binding of Isaac
The Lord of the Rings Online™
The Stanley Parable
The Walking Dead
The Witcher 2: Assassins of Kings Enhanced Edition
The Witcher: Enhanced Edition
THX TruStudio Pro (Version: 1.04.02)
To the Moon
Torchlight II
Trusteer Endpoint Protection (Version: 3.5.1304.48)
Unity Web Player (Version: )
Update for Microsoft Access 2013 (KB2768008) 64-Bit Edition
Update for Microsoft Access 2013 (KB2827233) 64-Bit Edition
Update for Microsoft InfoPath 2013 (KB2837648) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2817678) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
Update for Microsoft Office 2013 (KB2738038) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760242) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760267) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760539) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760553) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817314) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817316) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817490) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817626) 64-Bit Edition
Update for Microsoft Office 2013 (KB2826004) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827225) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827227) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827230) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827239) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837626) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837637) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837638) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837655) 64-Bit Edition
Update for Microsoft Office 2013 (KB2850066) 64-Bit Edition
Update for Microsoft OneNote 2013 (KB2850063) 64-Bit Edition
Update for Microsoft Outlook 2013 (KB2850061) 64-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2767850) 64-Bit Edition
Update for Microsoft Project 2013 (KB2727085) 64-Bit Edition
Update for Microsoft Publisher 2013 (KB2837635) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2817495) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2837652) 64-Bit Edition
Update for Microsoft Visio 2013 (KB2817306) 64-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 64-Bit Edition
Update for Microsoft Word 2013 (KB2837647) 64-Bit Edition
Valokuvavalikoima (Version: 16.4.3503.0728)
Vampire: The Masquerade - Bloodlines
VASSAL (3.2.8) (Version: 3.2.8)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.1.0 (Version: 2.1.0)
Windows Driver Package - Intel (NETwNe64) net  (09/12/2012 15.5.4.45) (Version: 09/12/2012 15.5.4.45)
Windows Live Communications Platform (Version: 16.4.3503.0728)
Windows Live Essentials (Version: 16.4.3503.0728)
Windows Live Installer (Version: 16.4.3503.0728)
Windows Live Mail (Version: 16.4.3503.0728)
Windows Live Messenger (Version: 16.4.3503.0728)
Windows Live MIME IFilter (Version: 16.4.3503.0728)
Windows Live Photo Common (Version: 16.4.3503.0728)
Windows Live PIMT Platform (Version: 16.4.3503.0728)
Windows Live Pošta (Version: 16.4.3503.0728)
Windows Live SOXE (Version: 16.4.3503.0728)
Windows Live SOXE Definitions (Version: 16.4.3503.0728)
Windows Live Temel Parçalar (Version: 16.4.3503.0728)
Windows Live UX Platform (Version: 16.4.3503.0728)
Windows Live UX Platform Language Pack (Version: 16.4.3503.0728)
Windows Live Writer (Version: 16.4.3503.0728)
Windows Live Writer Resources (Version: 16.4.3503.0728)
Windows Liven peruspaketti (Version: 16.4.3503.0728)
Windows Liven sähköposti (Version: 16.4.3503.0728)
WinZip 16.5 (Version: 16.5.10095)
XEOX Gamepad SL-6556-BK (Version: 1.00.0000)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 8080.59 MB
Available physical RAM: 5463.35 MB
Total Pagefile: 18320.59 MB
Available Pagefile: 15362.47 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.64 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS_Install) (Fixed) (Total:309 GB) (Free:43 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:136.16 GB) (Free:97.18 GB) NTFS
3 Drive e: (SL-6556-BK) (CDROM) (Total:0.01 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
 
User accounts for \\STEPHEN
 
Administrator            Guest                    StephenW                 
 
 
**** End of log ****
 

Attached Files



BC AdBot (Login to Remove)

 


#2 Anshad Edavana

Anshad Edavana

  • BC Advisor
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:11:44 AM

Posted 27 February 2014 - 11:20 PM

:welcome: to the forum mate.

 

Since Windows 8.1 is a new OS, some games are known to have issues with it. First make sure all the games are updated to the latest patch. Also try running the games in Windows 7 compatibility mode. Please refer option two of the below tutorial to do that.

 

http://www.eightforums.com/tutorials/6832-compatibility-mode-use-windows-8-a.html

 

Let me know whether it helps.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users