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Keyboard/Mouse problem

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#1 creganterry


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Posted 27 February 2014 - 12:01 PM

Hi, I have downloaded from Microsoft my keyboard/mouse installs, since when starting computer Win7, it tells me my software for such is invalid to uninstall old, etc. However when going to Programs & trying to uninstall such items, it tells me I can't. I am the Admin, and just don't understand what to do, Please Help!

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#2 dc3


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Posted 27 February 2014 - 12:12 PM

What exactly did you download from Microsoft?


Does the keyboard and mouse require drivers from the manufacturer?


If the keyboard and mouse a HID compliant you would uninstall the drivers in the Device Manager.

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