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Program to diagnose computer


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#1 Writer

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Posted 27 February 2014 - 05:32 AM

Hello,

 

Nothing bad happened to my computer but i would like to know If I have any virises, keylogger, trojans ect. on my computer. I need some good program to diagonse and I found you website. I have read Instructions and I hope I am writing in a good place.

 

So I scanned my computer with Avira antivirus and AdwCleaner. Sometimes I am using also CCleaner and Eusinf Free Registry Cleaner. Yesterday I stared to run ComboFix but I closed the program twice (first at the stage 3 by accideny and secondly on the stage 4 purpouseful - scanning was taking few hours). Again my computer is OK, but I am vrry nervous to be sure.

 

Please, tell me what to do.



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#2 quietman7

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Posted 27 February 2014 - 09:51 AM

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. We recommend that people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, possible false detections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. When false detections are identified, experts have access to the developer and can report them so he can investigate, confirm and make corrections. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.

Also be aware that using ComboFix is only one part of the disinfection process. Preliminary scans from other tools like DDS, OTL, RSIT and GMER should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Analysis of those logs allows planning a strategy for effective disinfection and a determination if using ComboFix is necessary.  
 
If you ran ComboFix just to see what it does or finds, be aware that ComboFix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware which scan individual drives or different folders on a computer for malware.

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons.
Please read: Why you should not use Registry Cleaners and Optimization Tools

Be sure to read Microsoft's support policy for the use of registry cleaning utilities in that topic...Microsoft does not support the use of registry cleaners.

List of Free Scan & Disinfection Tools which can be used to supplement your anti-virus and anti-spyware or get a second opinion:

Note: Many of these tools are stand-alone applications contained within zipped files...meaning they require no installation so after extraction, they can be copied to and run from usb drives.


You can always supplement your anti-virus or get a second opinion by performing an Online Virus Scan. ESET is one of the more effective online scanners.

 

 


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#3 Writer

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Posted 27 February 2014 - 11:29 AM

Thank you for your answer I understand all and I used Malwarebytes Anti-Malware to scan my computer today - it found 5 malwares.

I have got the point with ComboFix I just didn't read all the instructions.

Just one last question - after using ComboFix by me as I described it above, is there any way to be sure that everything in my computer is OK? Computer is working fine though.


Edited by Writer, 27 February 2014 - 11:30 AM.


#4 quietman7

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Posted 27 February 2014 - 11:46 AM


I can only go by what scan logs show (what was detected, removed, suspicious, etc) and your description of whatever signs or symptoms of infection you are experiencing. Usually when a computer is still infected there will be other indications (symptoms of infection) something is wrong.

If you want a more detailed look at your system, then more advanced tools are needed to investigate. Before that can be done you will need to follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

It would be helpful if you replied back in this thread with a link to the new topic so we can closed this one. Good luck and be patient.
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#5 Writer

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Posted 27 February 2014 - 12:16 PM

Thanks, I did the logs, there are here: http://www.bleepingcomputer.com/forums/t/525911/log-after-using-combofix-without-a-reason/



#6 rotor123

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Posted 27 February 2014 - 12:27 PM

Since there is now a new Topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum I am locking this topic.

 

Now that You have posted there please make no further changes except by direction of the helper.

Good Luck

Roger


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