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Rovnix.W virus not being removed by Windows Defender Offline


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#1 SonnyCancun

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Posted 27 February 2014 - 01:22 AM

I've downloaded Windows Defender Offline and booted my XP PC with it twice, but it hasn't rid me of Virus:DOS/Rovnix.W

 

The last time I tried it, I saw this:

 

Error code 0x800704ec This program is blocked by group policy.

 

I can't tell if the message is referring to the virus or to Windows Defender Offline.  And although the "Remove" option appeared to clear it up, I ran Microsoft Security Essentials, which found Virus:DOS/Rovnix.W again, as it always does with a full scan.

 

I found nothing regarding Windows Defender Offline in my registry, but I didn't look everywhere.

 

I have also run Malwarebytes Anti-Malware, and two downloads from Kaspersky.  Nothing has worked.

 

My goal now is to proceed through a step-by-step process of the type that I've seen here many times in my research.  I would greatly appreciate any help!  And let me know if I'm going about this correctly or incorrectly, please.

 

Thanks!

 

SonnyCancun


Edited by hamluis, 27 February 2014 - 08:26 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 jmark235

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Posted 01 March 2014 - 04:57 PM

Assuming that you have access to a working PC, one option would be to download the no charge Norton bootable recovery tool



#3 SonnyCancun

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Posted 04 March 2014 - 10:54 PM

Thanks.  I am on vacation but I will try it when I return on Friday.



#4 SonnyCancun

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Posted 09 March 2014 - 01:38 PM

What I intended to do was post the question to the "Virus, Trojan, Spyware, and Malware Removal Logs" forum after reading the preparation guide for that forum.  I will be doing that in the very near future.


Edited by SonnyCancun, 09 March 2014 - 01:38 PM.





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