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Hijackthis Loh:please Help Diagnose


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2 replies to this topic

#1 Quecken

Quecken

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Posted 14 May 2006 - 06:00 AM

Logfile of HijackThis v1.99.1
Scan saved at 12:47:32, on 2006-05-14
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Delade filer\Symantec Shared\ccProxy.exe
C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
C:\Program\Norton Internet Security\ISSVC.exe
C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
C:\Program\Delade filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atmclk.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\INF\MSI\SlowDownCPU\SlowDownCPU.exe
C:\Program\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\Program\iTunes\iTunesHelper.exe
C:\Program\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\MSN Messenger\MsnMsgr.Exe
C:\Program\iPod\bin\iPodService.exe
C:\DOCUME~1\Karl\LOKALA~1\Temp\Temporär katalog 1 för hijackthis.zip\HijackThis.exe
C:\Program\Internet Explorer\iexplore.exe
C:\Program\Delade filer\Symantec Shared\AdBlocking\NSMdtr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assistant/ac...=&utm_campaign=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.accoona.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - URLSearchHook: (no name) - <default> - (no file)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hp6BEF.tmp
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SlowDownCPU] C:\WINDOWS\INF\MSI\SlowDownCPU\SlowDownCPU.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DrvLsnr] C:\Program\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\Program\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\Program\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1137500644531
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\Program\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program\Delade filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SPBBC\SPBBCSvc.exe

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#2 miekiemoes

miekiemoes

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Posted 14 May 2006 - 05:13 PM

Hello,

First of all, you didn't unzip/extract hijackthis.. and it's still in the tempfolder.
So I strongly advise to unzip/extract hijackthis.zip.
Read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
Create a permanent folder and move hijackthis.exe into it. The reason is because hijackthis creates backups and when it's in your temp-folder it can be accidentally deleted.
How do you make a permanent folder:

Click My Computer, then C:\ and then on Program Files.
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis".
Now you have C:\Program Files\HijackThis. Put your HijackThis.exe there.

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

Go to your controlpanel > software > add/remove programs and look if NewDotNet is present and choose to uninstall.
If not present, look if there's an uninstaller in the folder: Program Files\NewDotNet.
That uninstaller will be labeled uninstallX_XX.exe. (“X” represents the version number of the uninstaller.
If not present there too, look if it's in your C:\Windows or C:\Winnt. It will be labeled NDNuninstallX_XX.exe.
If still not present, use the following uninstaller:

http://www.new.net/support/uninstall6_90.exe

Reboot afterwards! Important!

After reboot,

* Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.
Don't use it yet.

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assistant/ac...=&utm_campaign=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.accoona.com
R3 - URLSearchHook: (no name) - <default> - (no file)
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hp6BEF.tmp
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\Program\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

* Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
* Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; I need that log afterwards.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

* Perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report in your next reply along with a new HijackThis Log,
the contents of rapport.txt which is present on your Homedrive (C:\ in most cases) by using Add Reply.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

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Posted 22 May 2006 - 03:58 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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