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How to bypass "Windows Error Recovery" error screen in Windows 7


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#1 fs.dolphin

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Posted 26 February 2014 - 08:39 AM

Hi,
 
I'm currently trying to fix a computer that has the "Windows Error Recovery" error which doesn't let me login. All of this started after cleaning a virus. The computer was acting goofy so I decided to scan it using the Microsoft Security Essentials and it actually found one but it said that it was partially removed and it suggested to download a utility (I don't remember the name) to do an offline scan, I downloaded this utility to a USB drive and boot from the USB, it did its thing and it actually found the virus again and this time it removed it completely, after this I tried rebooting my computer and it’s when I got the "Windows Error Recovery" error.
 
"Windows Error Recovery" Screen:
All I see is a screen with the following options...
 
Launch Startup Repair (recommended)
Start Windows Normally
When I select the first option, it tries to fix the error but after a while it shows a message saying that the problem couldn't be repaired. The second option basically brings me back to the same screen described above.
 
The other thing I have tried is the Advance Boot Options...
 
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt


Enable Boot Logging
etc ...
 
But all of the above options take me back to the "Windows Error Recovery" screen.
 
Any idea how can I bypass this screen? 
 
All I want is basically be able to login to backup my files and then reformat it. I refused to the idea of reformatting without saving my personal files. 
 
FYI -
I'm NOT concern about recovering my programs, files only.
 
Thanks a lot in advance.

Edited by fs.dolphin, 26 February 2014 - 08:40 AM.


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#2 dls62

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Posted 26 February 2014 - 09:08 AM

Download an ISO for Linux Mint and burn it to a DVD or install to USB (you can use Rufus for this).

 

Boot the computer fromthe DVD/USB and you will then be able to copy all your data to a USB flash drive/external disk.



#3 fs.dolphin

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Posted 26 February 2014 - 09:23 AM

Wow, will I be able to access all of my files from Linux Mint? If the answer is yes, can you explain me a little bit how this is possible if Linux is a completely different OS. I'm not doubting what you are suggesting I'm just trying to understand how this is possible. Thanks a lot for your suggestion.



#4 dls62

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Posted 26 February 2014 - 09:36 AM

Yes you will be able to access all your files from the Linux DVD/USB Flash Drive.

 

Linux, in its various editions, is open source and one of its features is that it is able to read and write to disk partitions formatted for the Windows environment.



#5 chrisd87

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Posted 26 February 2014 - 09:39 AM

You can also create a windows 7 recovery disk. Load up command prompt from the disk and type notepad. It'll open a blank notepad document and then you can go to file-open and retrieve your files then copy and paste to a usb drive.

 

http://windows.microsoft.com/en-us/windows7/create-a-system-repair-disc


Edited by chrisd87, 26 February 2014 - 09:40 AM.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#6 fs.dolphin

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Posted 26 February 2014 - 09:51 AM

Thank you all for the good suggestions.

 

@dls62 - Thanks a lot for the clarification, I actually have use Linux in the past (Ubuntu) I just didn't know that you could access Windows files.

 

@chrisd87 - Just to have a  better understanding. Does a recovery disk erases any type of data (programs, files etc)?



#7 dls62

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Posted 26 February 2014 - 09:55 AM

If you still have a Ubuntu CD, you can use that instead.  Mint is based on Ubuntu anyway - the interface is more Windows-like but the functionality is very similar.



#8 chrisd87

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Posted 26 February 2014 - 10:08 AM

You can erase files with it yes, but only when you choose to do so.


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#9 fs.dolphin

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Posted 26 February 2014 - 10:11 AM

If you still have a Ubuntu CD, you can use that instead.  Mint is based on Ubuntu anyway - the interface is more Windows-like but the functionality is very similar.

 Yes, I have an old version of Ubuntu (Ubuntu 8).



#10 fs.dolphin

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Posted 26 February 2014 - 10:12 AM

You can erase files with it yes, but only when you choose to do so.

Ok, I'm assuming I will have the option to either reformat (erase everything) or just a quick restore, correct?



#11 chrisd87

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Posted 26 February 2014 - 10:19 AM

you can reformat with the command prompt, or you can use a system restore point if there has been one made. The easiest option imo is to just reformat with the windows 7 media. After you get all of your files copied over, or you decide to use a system restore point and it doesn't work, then you can insert the windows 7 media and reformat that way.


Edited by chrisd87, 26 February 2014 - 10:21 AM.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#12 fs.dolphin

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Posted 26 February 2014 - 10:31 AM

Thanks you all for your help.



#13 chrisd87

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Posted 26 February 2014 - 11:08 AM

You're welcome. Let us know if you need anything else.


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#14 fs.dolphin

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Posted 27 February 2014 - 08:53 AM

This is what I did to recover my files from the PC I had issues with.
 
1- Downloaded Ubuntu.
2- Created a bootable USB drive.
3- Booted the computer from the USB.
4- Ran Ubuntu, selected the "Try Ubuntu" option (do not install it).
5- Once in Ubuntu I was able to access the files from my Windows partition.
6- Connected a second USB/hard drive and transfered the files I needed.
7- Once I had the files I wanted in the external drive, I reformated the computer.
8- Lastly, once the reformat process was done I basically resotere my files from the external drive to my computer.
9- Done.
 
Thank you all for your help.

Edited by fs.dolphin, 27 February 2014 - 08:54 AM.





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