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Emails Sent through parser stuck in loopback flooding accounts


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1 reply to this topic

#1 JasB19

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Posted 26 February 2014 - 02:53 AM

Ok.  So this is a bit of a tricky one, and I would sincerely appreciate anyone's input.  I manage some rental properties and use a management software called Lodgix.   One of the main features is that we are given a unique email address 'inquiry-xxxx@lodgix.com' where we can direct all of the inquiries that we receive from VRBO, HomeAway, FlipKey, etc... and parses them, databasing the information into our cloud-based management software and forwarding a newly formatted email to our email account. 

 

This had been working just fine for months.  However, today when an email came through the 'inquiry-xxxx@lodgix.com' address and was processed and forwarded to our email, everything began going haywire and we began receiving a duplicate of that email every 5 mins.  Since then, any email that is processed by @lodgix.com and sent to our business account is also stuck in a loop.  It is an absolute train wreck because the software company is saying that it has nothing to do with their servers and that it is on our end and there is nothing we can do about it.  

 

However,  I have changed the email account that Lodgix send the newly formatted inquiries to and no matter what email address it is, it begins to get the looped emails every 5 minutes.  

 

Below are two tracers from identical emails sent to Lodgix's parsing address "inquiry-xxxx@lodgix.com.  They are both notifications sent from VRBO that were originally sent to a gmail account that automatically forwards to @lodgix. The first one is the one that started the looping, while the second one was delivered 2 days ago without any issues. 

 

I sincerely appreciate any and all advice in advance.  I have been trying to figure it out non-stop. 

 

The Loopback Email:

 

1. Entry (Line 10): from ha-app2.oak.yapstone.com (localhost.localdomain [127.0.0.1]) by ha-app2.oak.yapstone.com (Postfix) with ESMTP id 9C9CFA589BD for <10xx@gmail.com>; Tue, 25 Feb 2014 08:21:58 -0800 (PST)
Sender: localhost.localdomain
Sender Host Name: localhost.localdomain
Sender IP Address: 127.0.0.1
Sender (from): ha-app2.oak.yapstone.com
Received By: ha-app2.oak.yapstone.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: Not available
Received For: 10xx@gmail.com
Notice: The IP address of the sender (127.0.0.1) is not a public address.
Notice: The sender and/or the recipient seems to be from a non-public network.
Notice: The host names are the same.
 
2. Entry (Line 9): from ha-app2.oak.yapstone.com (ha-app2.oak.yapstone.com [10.3.125.122]) by lime.yapstone.com (Postfix) with ESMTP id 9F379BF053A for <10xx@gmail.com>; Tue, 25 Feb 2014 08:21:58 -0800 (PST)
Sender: ha-app2.oak.yapstone.com
Sender Host Name: ha-app2.oak.yapstone.com
Sender IP Address: 10.3.125.122
Sender (from): ha-app2.oak.yapstone.com
Received By: lime.yapstone.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 0s
Received For: 10xx@gmail.com
Notice: The IP address of the sender (10.3.125.122) is not a public address.
Notice: The sender and/or the recipient seems to be from a non-public network.
Notice: The host names are the same.
 
3. Entry (Line 8): from lime.yapstone.com (lime.yapstone.com. [74.217.202.96]) by mx.google.com with ESMTP id af7si21218376pad.235.2014.02.25.08.21.58 for <10xx@gmail.com>; Tue, 25 Feb 2014 08:21:59 -0800 (PST)
Sender: lime.yapstone.com
Sender Host Name: lime.yapstone.com.
Sender IP Address: 74.217.202.96
Sender (from): lime.yapstone.com
Received By: mx.google.com
Received With: ESMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 1s
Received For: 10xxr@gmail.com
Warning: The sender is possible incorrect.
Warning: The host names for a comparison are not available.
 
4. Entry (Line 7): by 10.58.133.116 with SMTP id pb20csp135747veb; Tue, 25 Feb 2014 08:22:00 -0800 (PST)
Sender: Nicht verfügbar
Received By: Nicht verfügbar
Received With: SMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 1s
Warning: The host names for a comparison are not available.
 
5. Entry (Line 6): by mail-ve0-f182.google.com with SMTP id jy13so688572veb.13 for <inquiry-xxxx@lodgix.com>; Tue, 25 Feb 2014 08:22:01 -0800 (PST)
Sender: Nicht verfügbar
Received By: Nicht verfügbar
Received With: SMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 1s
Received For: inquiry-xxxx@lodgix.com
Notice: The host names are the same.
 
6. Entry (Line 5): from mail-ve0-f182.google.com (mail-ve0-f182.google.com [209.85.128.182]) by mail.lodgix.com (Postfix) with ESMTP id 588B820017C for <inquiry-xxxx@lodgix.com>; Tue, 25 Feb 2014 10:22:01 -0600 (CST)
Sender: mail-ve0-f182.google.com
Sender Host Name: mail-ve0-f182.google.com
Sender IP Address: 209.85.128.182
Sender (from): mail-ve0-f182.google.com
Received By: mail.lodgix.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 0s
Received For: inquiry-6481@lodgix.com
Warning: The host names are not the same! The recipient of this entry (mail.lodgix.com) must be the sender of the next entry (localhost.localdomain).
This is often due to an IP address change, such as network address translation (NAT) of a private IP address to a public one.
Warning: The delivery took longer than 10 minutes (4h 43m 1s).
 
7. Entry (Line 4): from lodgix1.lodgix.com (localhost.localdomain [127.0.0.1]) by mail.lodgix.com (Postfix) with ESMTP id BB8DA2000AB for <booking@blackrockrentals.com>; Tue, 25 Feb 2014 15:05:02 -0600 (CST)
Sender: localhost.localdomain
Sender Host Name: localhost.localdomain
Sender IP Address: 127.0.0.1
Sender (from): lodgix1.lodgix.com
Received By: mail.lodgix.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 4h 43m 1s
Received For: booking@blaxxxxxrentals.com
Notice: The IP address of the sender (127.0.0.1) is not a public address.
Notice: The sender and/or the recipient seems to be from a non-public network.
Warning: The host names are not the same! The recipient of this entry (mail.lodgix.com) must be the sender of the next entry (lodgix1.lodgix.com).
This is often due to an IP address change, such as network address translation (NAT) of a private IP address to a public one.
Warning: The domain names are the same.
 
8. Entry (Line 3): from lodgix1.lodgix.com (HELO mail.lodgix.com) ([173.192.67.2]) by p3pismtp01-066.prod.phx3.secureserver.net with ESMTP; 25 Feb 2014 14:12:54 -0700
Sender: lodgix1.lodgix.com
Sender IP Address: 173.192.67.2
Sender (from): lodgix1.lodgix.com
Sender (HELO): mail.lodgix.com
Received By: p3pismtp01-066.prod.phx3.secureserver.net
Received With: ESMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 7m 52s
Warning: The sender is possible incorrect.
Notice: The host names are the same.
 
9. Entry (Line 2): from unknown (HELO p3pismtp01-066.prod.phx3.secureserver.net) ([72.167.238.42]) (envelope-sender <mtalodgix@lodgix.com>) by p3plsmtp22-03.prod.phx3.secureserver.net (qmail-1.03) with SMTP for <booking@blaxxxxxrentals.com>; 25 Feb 2014 21:12:55 -0000
Sender: p3pismtp01-066.prod.phx3.secureserver.net
Sender IP Address: 72.167.238.42
Sender (HELO): p3pismtp01-066.prod.phx3.secureserver.net
Envelop-Sender: mtalodgix@lodgix.com
Received By: p3plsmtp22-03.prod.phx3.secureserver.net
Received By (Ext.): qmail-1.03
Received With: SMTP
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 1s
Received For: booking@blaxxxxxrentals.com
Warning: The sender is possible incorrect.
Warning: The host names for a comparison are not available.
 
10. Entry (Line 1): (qmail 11049 invoked by uid 30297); 25 Feb 2014 21:12:55 -0000
Sender: Nicht verfügbar
Received By: Nicht verfügbar
Received By (Ext.): 30297)
Receive Time: 02/26/2014 02:24:16 UTC
Receive Duration: 0s
Notice: This entry was generated by the mail server of your provider.

Edited by JasB19, 26 February 2014 - 03:08 AM.


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#2 JasB19

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Posted 26 February 2014 - 03:01 AM

Perfectly fine email with exact same content from exact same source sent a few days ago:

 

1. Entry (Line 10): from ha-app2.oak.yapstone.com (localhost.localdomain [127.0.0.1]) by ha-app2.oak.yapstone.com (Postfix) with ESMTP id 371A7A589BD for <10xx@gmail.com>; Thu, 20 Feb 2014 03:56:45 -0800 (PST)

Sender: localhost.localdomain
Sender Host Name: localhost.localdomain
Sender IP Address: 127.0.0.1
Sender (from): ha-app2.oak.yapstone.com
Received By: ha-app2.oak.yapstone.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: Not available
Received For: 10xx@gmail.com
Notice: The IP address of the sender (127.0.0.1) is not a public address.
Notice: The sender and/or the recipient seems to be from a non-public network.
Notice: The host names are the same.
 
2. Entry (Line 9): from ha-app2.oak.yapstone.com (ha-app2.oak.yapstone.com [10.3.125.122]) by lime.yapstone.com (Postfix) with ESMTP id 3AE41BF25C8 for <10xx@gmail.com>; Thu, 20 Feb 2014 03:56:45 -0800 (PST)
Sender: ha-app2.oak.yapstone.com
Sender Host Name: ha-app2.oak.yapstone.com
Sender IP Address: 10.3.125.122
Sender (from): ha-app2.oak.yapstone.com
Received By: lime.yapstone.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 0s
Received For: 10xx@gmail.com
Notice: The IP address of the sender (10.3.125.122) is not a public address.
Notice: The sender and/or the recipient seems to be from a non-public network.
Notice: The host names are the same.
 
3. Entry (Line 8): from lime.yapstone.com (lime.yapstone.com. [74.217.202.96]) by mx.google.com with ESMTP id l1si718747pbn.203.2014.02.20.03.56.45 for <10xx@gmail.com>; Thu, 20 Feb 2014 03:56:45 -0800 (PST)
Sender: lime.yapstone.com
Sender Host Name: lime.yapstone.com.
Sender IP Address: 74.217.202.96
Sender (from): lime.yapstone.com
Received By: mx.google.com
Received With: ESMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 0s
Received For: 10xx@gmail.com
Warning: The sender is possible incorrect.
Warning: The host names for a comparison are not available.
 
4. Entry (Line 7): by 10.58.133.116 with SMTP id pb20csp345108veb; Thu, 20 Feb 2014 03:56:46 -0800 (PST)
Sender: Nicht verfügbar
Received By: Nicht verfügbar
Received With: SMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 1s
Warning: The host names for a comparison are not available.
 
5. Entry (Line 6): by mail-vc0-f170.google.com with SMTP id hu8so1750816vcb.15 for <inquiry-xxxx@lodgix.com>; Thu, 20 Feb 2014 03:56:47 -0800 (PST)
Sender: Nicht verfügbar
Received By: Nicht verfügbar
Received With: SMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 1s
Received For: inquiry-xxxx@lodgix.com
Notice: The host names are the same.
 
6. Entry (Line 5): from mail-vc0-f170.google.com (mail-vc0-f170.google.com [209.85.220.170]) by mail.lodgix.com (Postfix) with ESMTP id F0BA320005D for <inquiry-xxxx@lodgix.com>; Thu, 20 Feb 2014 05:56:47 -0600 (CST)
Sender: mail-vc0-f170.google.com
Sender Host Name: mail-vc0-f170.google.com
Sender IP Address: 209.85.220.170
Sender (from): mail-vc0-f170.google.com
Received By: mail.lodgix.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 0s
Received For: inquiry-xxxx@lodgix.com
Warning: The host names are not the same! The recipient of this entry (mail.lodgix.com) must be the sender of the next entry (localhost.localdomain).
This is often due to an IP address change, such as network address translation (NAT) of a private IP address to a public one.
 
7. Entry (Line 4): from lodgix1.lodgix.com (localhost.localdomain [127.0.0.1]) by mail.lodgix.com (Postfix) with ESMTP id EF18320005D for <booking@blaxxxxxrentals.com>; Thu, 20 Feb 2014 06:00:01 -0600 (CST)
Sender: localhost.localdomain
Sender Host Name: localhost.localdomain
Sender IP Address: 127.0.0.1
Sender (from): lodgix1.lodgix.com
Received By: mail.lodgix.com
Received By (Ext.): Postfix
Received With: ESMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 3m 14s
Received For: booking@blaxxxxxrentals.com
Notice: The IP address of the sender (127.0.0.1) is not a public address.
Notice: The sender and/or the recipient seems to be from a non-public network.
Notice: The host names are the same.
 
8. Entry (Line 3): from mail.lodgix.com ([173.192.67.2]) by p3plibsmtp01-02.prod.phx3.secureserver.net with bizsmtp id Uc021n01L02vu4V01c0323; Thu, 20 Feb 2014 05:00:04 -0700
Sender: mail.lodgix.com
Sender IP Address: 173.192.67.2
Sender (from): mail.lodgix.com
Received By: p3plibsmtp01-02.prod.phx3.secureserver.net
Received With: bizsmtp
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 3s
Warning: The sender is possible incorrect.
Notice: The host names are the same.
 
9. Entry (Line 2): from unknown (HELO p3plibsmtp01-02.prod.phx3.secureserver.net) ([72.167.238.43]) (envelope-sender <mtalodgix@lodgix.com>) by p3plsmtp22-05.prod.phx3.secureserver.net (qmail-1.03) with SMTP for <booking@blaxxxxxrentals.com>; 20 Feb 2014 12:00:15 -0000
Sender: p3plibsmtp01-02.prod.phx3.secureserver.net
Sender IP Address: 72.167.238.43
Sender (HELO): p3plibsmtp01-02.prod.phx3.secureserver.net
Envelop-Sender: mtalodgix@lodgix.com
Received By: p3plsmtp22-05.prod.phx3.secureserver.net
Received By (Ext.): qmail-1.03
Received With: SMTP
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 11s
Received For: booking@blaxxxxxrentals.com
Warning: The sender is possible incorrect.
Warning: The host names for a comparison are not available.
 
10. Entry (Line 1): (qmail 7308 invoked by uid 30297); 20 Feb 2014 12:00:15 -0000
Sender: Nicht verfügbar
Received By: Nicht verfügbar
Received By (Ext.): 30297)
Receive Time: 02/26/2014 06:49:31 UTC
Receive Duration: 0s
Notice: This entry was generated by the mail server of your provider.





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