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Needing your expert assistance again...


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9 replies to this topic

#1 James Oates

James Oates

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  • Local time:09:11 AM

Posted 25 February 2014 - 07:35 PM

I have a Dell desktop and an Epson wireless scanner/printer.  Within the last couple of days my internet has slowed to a crawl, web pages will not load or will load partially, and when I attempt to scan or print something, I get an error message that the computer and the printer cannot connect.  The computer is running Windows 7.  I have run CCleaner and SuperAntiSpyware and they find nothing.  Are you willing to help get me up and going again please?

Warmly,

James



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#2 nasdaq

nasdaq

  • Malware Response Team
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  • Location:Montreal, QC. Canada
  • Local time:10:11 AM

Posted 26 February 2014 - 10:15 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#3 James Oates

James Oates
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Posted 26 February 2014 - 11:14 AM

Hi nasdaq...here are the reports...

 

# AdwCleaner v3.019 - Report created 26/02/2014 at 09:47:16
# Updated 17/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : James - JAMES-PC
# Running from : C:\Users\James\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\NCH Software
Folder Deleted : C:\Program Files (x86)\NCH Software
Folder Deleted : C:\Users\James\AppData\Roaming\NCH Software
Folder Deleted : C:\Users\James\AppData\Roaming\OpenCandy
File Deleted : C:\Users\James\AppData\Roaming\Mozilla\Firefox\Profiles\1taxr2g3.default-1357344809387\user.js
File Deleted : C:\Windows\System32\Tasks\NCH Software

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\.bdc
Key Deleted : HKLM\SOFTWARE\Classes\.bgl
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\adawarebp_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\adawarebp_rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\NCH Software
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\NCH Software

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518


-\\ Mozilla Firefox v27.0.1 (en-US)

[ File : C:\Users\James\AppData\Roaming\Mozilla\Firefox\Profiles\1taxr2g3.default-1357344809387\prefs.js ]


*************************

AdwCleaner[R0].txt - [9792 octets] - [03/11/2013 20:24:13]
AdwCleaner[R1].txt - [2602 octets] - [26/02/2014 09:44:01]
AdwCleaner[S0].txt - [9750 octets] - [03/11/2013 20:25:32]
AdwCleaner[S1].txt - [2521 octets] - [26/02/2014 09:47:16]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2581 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by James on Wed 02/26/2014 at  9:57:08.13
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\PricePeepInstaller-Adknowledgetest_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\PricePeepInstaller-Adknowledgetest_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211181102}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\apnpip_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\apnpip_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\PricePeepInstaller-Adknowledgetest_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\PricePeepInstaller-Adknowledgetest_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1413D009-0522-4DD2-8B1E-854B6DA2B88A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C8DB2EC-499B-4897-A784-0E3186C97E9D}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\fighters"
Successfully deleted: [Folder] "C:\Users\James\AppData\Roaming\getrighttogo"



~~~ FireFox

Successfully deleted the following from C:\Users\James\AppData\Roaming\mozilla\firefox\profiles\1taxr2g3.default-1357344809387\prefs.js

user_pref("extensions.sahtb.url.merchants.data", "<?xml version=\"1.0\" ?><MerchantSettings><v n=\"426\" /><GlobalSuppresses><s u=\".cab\" g=\"13\" i=\"1342\" /><s u=\".eot\"
Emptied folder: C:\Users\James\AppData\Roaming\mozilla\firefox\profiles\1taxr2g3.default-1357344809387\minidumps [105 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 02/26/2014 at 10:00:53.90
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 26-02-2014 01
Ran by James (administrator) on JAMES-PC on 26-02-2014 10:01:26
Running from C:\Users\James\Downloads
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(Microsoft Corporation) c:\Program Files\Microsoft Security Client\MsMpEng.exe
(Microsoft Corporation) C:\Windows\system32\WLANExt.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.22.5\GoogleCrashHandler.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.22.5\GoogleCrashHandler64.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
(SEIKO EPSON CORPORATION) C:\Windows\System32\spool\drivers\x64\3\E_IATIIBE.EXE
(Skillbrains) C:\Users\James\AppData\Local\Skillbrains\lightshot\4.4.2.10\LightShot.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
(Intuit Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2013\QBW32.EXE
(Wondershare) C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
(Motorola Mobility LLC) C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
() C:\Windows\SysWOW64\PnkBstrA.exe
(Motorola Mobility LLC) C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
(Motorola) C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
(Microsoft Corporation) C:\Windows\system32\locator.exe
(Seiko Epson Corporation) C:\Windows\system32\EscSvc64.exe
(Microsoft Corporation) c:\Program Files\Microsoft Security Client\NisSrv.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Intuit Inc. All rights reserved.) C:\Users\James\AppData\Local\Intuit\SyncManager\Current\IntuitSyncManager.exe
(Thisisu) C:\Users\James\Desktop\JRT.exe
(Microsoft Corporation) C:\Windows\SysWOW64\cmd.exe
(Microsoft Corporation) C:\Windows\SysWOW64\notepad.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [1266912 2013-10-23] (Microsoft Corporation)
HKLM-x32\...\Run: [IAStorIcon] - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [283160 2010-09-13] (Intel Corporation)
HKLM-x32\...\Run: [Intuit SyncManager] - C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe [3774776 2014-01-16] (Intuit Inc. All rights reserved.)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-01-20] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Wondershare Helper Compact.exe] - C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe [1985824 2013-07-25] (Wondershare)
HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-01-20] (Apple Inc.)
HKLM-x32\...\Run: [EEventManager] - C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [1058400 2011-10-31] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [LTCM Client] - C:\Program Files (x86)\LTCM Client\ltcmClient.exe [1596096 2009-08-05] (Leader Technologies Inc.)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-2314304120-3477928141-928612712-1000\...\Run: [LightShot] - C:\Users\James\AppData\Local\Skillbrains\lightshot\LightShot.exe [226592 2013-09-27] ()
HKU\S-1-5-21-2314304120-3477928141-928612712-1000\...\Run: [GarminExpressTrayApp] - C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1093976 2013-09-19] (Garmin Ltd or its subsidiaries)
HKU\S-1-5-21-2314304120-3477928141-928612712-1000\...\Run: [EPLTarget\P0000000000000002] - C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIIBE.EXE [283232 2012-02-29] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-2314304120-3477928141-928612712-1000\...\Run: [EPLTarget\P0000000000000001] - C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIIBE.EXE [283232 2012-02-29] (SEIKO EPSON CORPORATION)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - DefaultScope {1413D009-0522-4DD2-8B1E-854B6DA2B88A} URL =
SearchScopes: HKCU - {AF337008-E8F9-4391-9A99-32A77801BBCB} URL = http://search.yahoo.com/search?p={searchTerms}&ei=UTF-8&fr=w3i&type=W3i_DS,136,0_0,Search,20131250,20028,0,71,0
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll (McAfee, Inc.)
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} -  No File
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - C:\Program Files (x86)\Intuit\QuickBooks 2013\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 24.139.33.146 67.20.30.2

FireFox:
========
FF ProfilePath: C:\Users\James\AppData\Roaming\Mozilla\Firefox\Profiles\1taxr2g3.default-1357344809387
FF NewTab: about:blank
FF SearchEngineOrder.1: Yahoo
FF SearchEngineOrder.user_pref("browser.search.order.2", "");: user_pref("browser.search.order.2", "");
FF SelectedSearchEngine: Yahoo
FF Homepage: https://www.google.com
FF Keyword.URL: hxxp://search.yahoo.com/search?p={searchTerms}&ei=UTF-8&fr=w3i&type=W3i_DS,157,0_0,Search,20131250,20030,0,71,0
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_70.dll ()
FF Plugin: @mcafee.com/MSC,version=10 - c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL No File
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll ()
FF Plugin-x32: @adobe.com/ShockwavePlayer - C:\Windows\SysWOW64\Adobe\Director\np32dsw_1205146.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin - C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=10.51.2 - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.51.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @mcafee.com/McAfeeMssPlugin - C:\Program Files\McAfee Security Scan\3.8.141\npMcAfeeMss.dll (McAfee, Inc.)
FF Plugin-x32: @mcafee.com/MSC,version=10 - c:\progra~2\mcafee\msc\npmcsn~1.dll No File
FF Plugin-x32: @mcafee.com/SAFFPlugin - C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll No File
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @oberon-media.com/ONCAdapter - C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll No File
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin - C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @citrixonline.com/appdetectorplugin - C:\Users\James\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)
FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 - C:\Users\James\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF Extension: Skype Click to Call - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2014-01-03]

Chrome:
=======
Error reading preferences. Please check "preferences" file for possible corruption. <======= ATTENTION

==================== Services (Whitelisted) =================

R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1363616 2014-01-03] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1748640 2014-01-03] (Microsoft Corporation)
R2 EpsonScanSvc; C:\Windows\system32\EscSvc64.exe [135824 2011-12-12] (Seiko Epson Corporation)
S2 Garmin Core Update Service; C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [250200 2013-09-19] (Garmin Ltd or its subsidiaries)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe [289256 2014-01-15] (McAfee, Inc.)
R2 Motorola Device Manager; C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [137528 2013-11-15] (Motorola Mobility LLC)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23808 2013-10-23] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [348376 2013-10-23] (Microsoft Corporation)
R2 PnkBstrA; C:\Windows\SysWOW64\PnkBstrA.exe [76888 2013-11-28] ()

==================== Drivers (Whitelisted) ====================

S3 gfiark; C:\Windows\System32\drivers\gfiark.sys [38096 2012-12-17] (GFI Software)
R0 gfibto; C:\Windows\System32\drivers\gfibto.sys [14456 2013-02-17] (GFI Software)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [196440 2012-04-20] (McAfee, Inc.)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [248240 2013-09-27] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [134944 2013-09-27] (Microsoft Corporation)
R3 pxkbf; C:\Windows\System32\drivers\pxkbf.sys [24024 2013-01-24] (Prevx)
R1 pxrts; C:\Windows\System32\drivers\pxrts.sys [65736 2013-01-24] (Prevx)
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S1 SBRE; \??\C:\Windows\system32\drivers\SBREdrv.sys [X]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-02-26 10:00 - 2014-02-26 10:00 - 00002465 _____ () C:\Users\James\Desktop\JRT.txt
2014-02-26 09:59 - 2014-02-26 10:00 - 02155008 _____ (Farbar) C:\Users\James\Downloads\FRST64.exe
2014-02-26 09:57 - 2014-02-26 09:57 - 00000000 ____D () C:\Windows\ERUNT
2014-02-26 09:56 - 2014-02-26 09:56 - 01037734 _____ (Thisisu) C:\Users\James\Desktop\JRT.exe
2014-02-26 09:43 - 2014-02-26 09:43 - 01241834 _____ () C:\Users\James\Desktop\adwcleaner.exe
2014-02-26 07:58 - 2014-02-26 07:58 - 00000000 ____D () C:\Program Files (x86)\LTCM Client
2014-02-26 07:56 - 2007-09-07 17:33 - 00135168 _____ (SEIKO EPSON CORPORATION) C:\Windows\SysWOW64\EEBAPI.dll
2014-02-26 07:56 - 2007-03-28 18:26 - 00065536 _____ (SEIKO EPSON CORPORATION) C:\Windows\SysWOW64\EEBUtil.dll
2014-02-26 07:56 - 2006-12-19 18:31 - 00110592 _____ (SEIKO EPSON CORPORATION) C:\Windows\SysWOW64\EEBDSCVR.dll
2014-02-26 07:56 - 2006-12-19 18:20 - 00077824 _____ (SEIKO EPSON CORPORATION) C:\Windows\SysWOW64\EBAPI.dll
2014-02-26 07:56 - 2003-12-17 01:01 - 00055808 _____ (SEIKO EPSON CORPORATION) C:\Windows\SysWOW64\EEBSDKIF.dll
2014-02-26 07:53 - 2014-02-26 07:53 - 00000000 ____D () C:\Program Files\EpsonNet
2014-02-26 07:53 - 2014-02-26 07:53 - 00000000 ____D () C:\Program Files (x86)\Epson America Inc
2014-02-26 07:53 - 2011-08-30 13:40 - 00535040 _____ (SEIKO EPSON CORPORATION) C:\Windows\system32\ensppui.dll
2014-02-26 07:53 - 2011-08-30 13:40 - 00535040 _____ (SEIKO EPSON CORPORATION) C:\Windows\system32\enppui.dll
2014-02-26 07:53 - 2011-08-30 13:38 - 00558080 _____ (SEIKO EPSON CORPORATION) C:\Windows\system32\ensppmon.dll
2014-02-26 07:53 - 2011-08-30 13:38 - 00558080 _____ (SEIKO EPSON CORPORATION) C:\Windows\system32\enppmon.dll
2014-02-26 07:53 - 2011-08-01 18:24 - 00250880 _____ (SEIKO EPSON CORPORATION) C:\Windows\system32\enspres.dll
2014-02-26 07:53 - 2011-08-01 18:24 - 00250880 _____ (SEIKO EPSON CORPORATION) C:\Windows\system32\enpres.dll
2014-02-26 07:51 - 2014-02-26 07:51 - 00000930 _____ () C:\Users\Public\Desktop\EPSON Scan.lnk
2014-02-26 07:51 - 2012-07-24 00:00 - 00466432 _____ (Seiko Epson Corporation) C:\Windows\system32\esxw2ud.dll
2014-02-26 07:51 - 2011-12-12 00:00 - 00135824 _____ (Seiko Epson Corporation) C:\Windows\system32\escsvc64.exe
2014-02-26 05:08 - 2014-02-26 09:48 - 00224576 _____ () C:\Windows\PFRO.log
2014-02-26 05:08 - 2014-02-26 09:48 - 00000168 _____ () C:\Windows\setupact.log
2014-02-26 05:08 - 2014-02-26 05:08 - 00000000 _____ () C:\Windows\setuperr.log
2014-02-26 04:00 - 2014-02-26 04:00 - 00000000 ____D () C:\Users\James\AppData\Roaming\Leader Technologies
2014-02-24 10:56 - 2014-02-24 10:56 - 00000000 ____D () C:\Users\James\AppData\Roaming\Leadertech
2014-02-24 10:55 - 2014-02-26 07:58 - 00002058 _____ () C:\Users\Public\Desktop\EPSON XP-400 User's Guide.lnk
2014-02-23 16:08 - 2014-02-23 16:08 - 00000000 ____D () C:\Users\James\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\EPSON Software
2014-02-18 04:38 - 2014-02-26 09:53 - 00701299 _____ () C:\Windows\WindowsUpdate.log
2014-02-16 05:28 - 2014-02-16 05:28 - 00000000 ____D () C:\Program Files\McAfee Security Scan
2014-02-14 19:53 - 2014-02-14 19:54 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-02-12 21:28 - 2014-02-06 06:16 - 23170048 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-02-12 21:28 - 2014-02-06 05:30 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-02-12 21:28 - 2014-02-06 05:30 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-02-12 21:28 - 2014-02-06 05:12 - 02765824 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-02-12 21:28 - 2014-02-06 05:07 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-02-12 21:28 - 2014-02-06 05:06 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-02-12 21:28 - 2014-02-06 04:57 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-02-12 21:28 - 2014-02-06 04:56 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-02-12 21:28 - 2014-02-06 04:52 - 00574976 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-02-12 21:28 - 2014-02-06 04:49 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-02-12 21:28 - 2014-02-06 04:48 - 00708608 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-02-12 21:28 - 2014-02-06 04:48 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-02-12 21:28 - 2014-02-06 04:38 - 17103872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-02-12 21:28 - 2014-02-06 04:32 - 00218624 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-02-12 21:28 - 2014-02-06 04:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-02-12 21:28 - 2014-02-06 04:17 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-02-12 21:28 - 2014-02-06 04:11 - 05768704 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-02-12 21:28 - 2014-02-06 04:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-02-12 21:28 - 2014-02-06 04:00 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-02-12 21:28 - 2014-02-06 03:57 - 02168320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-02-12 21:28 - 2014-02-06 03:57 - 00627200 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-02-12 21:28 - 2014-02-06 03:52 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-02-12 21:28 - 2014-02-06 03:52 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-02-12 21:28 - 2014-02-06 03:50 - 02041856 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-02-12 21:28 - 2014-02-06 03:49 - 00440832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-02-12 21:28 - 2014-02-06 03:47 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-02-12 21:28 - 2014-02-06 03:46 - 00553472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-02-12 21:28 - 2014-02-06 03:25 - 04244480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-02-12 21:28 - 2014-02-06 03:25 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-02-12 21:28 - 2014-02-06 03:24 - 02334208 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-02-12 21:28 - 2014-02-06 03:22 - 13051392 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-02-12 21:28 - 2014-02-06 03:13 - 00524288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-02-12 21:28 - 2014-02-06 03:09 - 01964032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-02-12 21:28 - 2014-02-06 03:03 - 11266048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-02-12 21:28 - 2014-02-06 02:55 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-02-12 21:28 - 2014-02-06 02:41 - 01820160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-02-12 21:28 - 2014-02-06 02:40 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-02-12 21:28 - 2014-02-06 02:36 - 01156096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-02-12 21:28 - 2014-02-06 02:34 - 00703488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-02-12 21:28 - 2013-12-21 03:53 - 00548864 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-02-12 21:28 - 2013-12-21 02:56 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-02-12 05:22 - 2013-12-31 17:05 - 00420008 _____ () C:\Windows\SysWOW64\locale.nls
2014-02-12 05:22 - 2013-12-31 17:04 - 00420008 _____ () C:\Windows\system32\locale.nls
2014-02-12 05:21 - 2013-12-05 20:30 - 01882112 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-02-12 05:21 - 2013-12-05 20:30 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-02-12 05:21 - 2013-12-05 20:02 - 01237504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2014-02-12 05:21 - 2013-12-05 20:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll
2014-02-12 05:21 - 2013-12-03 20:27 - 00488448 _____ (Microsoft Corporation) C:\Windows\system32\secproc.dll
2014-02-12 05:21 - 2013-12-03 20:27 - 00485888 _____ (Microsoft Corporation) C:\Windows\system32\secproc_isv.dll
2014-02-12 05:21 - 2013-12-03 20:27 - 00123392 _____ (Microsoft Corporation) C:\Windows\system32\secproc_ssp_isv.dll
2014-02-12 05:21 - 2013-12-03 20:27 - 00123392 _____ (Microsoft Corporation) C:\Windows\system32\secproc_ssp.dll
2014-02-12 05:21 - 2013-12-03 20:26 - 00528384 _____ (Microsoft Corporation) C:\Windows\system32\msdrm.dll
2014-02-12 05:21 - 2013-12-03 20:16 - 00658432 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_isv.exe
2014-02-12 05:21 - 2013-12-03 20:16 - 00626176 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate.exe
2014-02-12 05:21 - 2013-12-03 20:16 - 00553984 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_ssp.exe
2014-02-12 05:21 - 2013-12-03 20:16 - 00552960 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_ssp_isv.exe
2014-02-12 05:21 - 2013-12-03 20:03 - 00428032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc.dll
2014-02-12 05:21 - 2013-12-03 20:03 - 00423936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc_isv.dll
2014-02-12 05:21 - 2013-12-03 20:03 - 00087040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc_ssp_isv.dll
2014-02-12 05:21 - 2013-12-03 20:03 - 00087040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc_ssp.dll
2014-02-12 05:21 - 2013-12-03 20:02 - 00390144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msdrm.dll
2014-02-12 05:21 - 2013-12-03 19:54 - 00594944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate_isv.exe
2014-02-12 05:21 - 2013-12-03 19:54 - 00572416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate.exe
2014-02-12 05:21 - 2013-12-03 19:54 - 00510976 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate_ssp.exe
2014-02-12 05:21 - 2013-12-03 19:54 - 00508928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate_ssp_isv.exe
2014-02-12 05:20 - 2013-12-24 17:09 - 01987584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3d10warp.dll
2014-02-12 05:20 - 2013-12-24 16:48 - 02565120 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll
2014-02-12 05:20 - 2013-11-26 02:16 - 03419136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d2d1.dll
2014-02-12 05:20 - 2013-11-22 16:48 - 03928064 _____ (Microsoft Corporation) C:\Windows\system32\d2d1.dll
2014-02-09 18:21 - 2014-02-09 18:21 - 00000000 ____D () C:\ProgramData\Webex
2014-02-09 18:20 - 2014-02-09 18:20 - 00321144 _____ (webex) C:\Users\James\Desktop\cWIud2ViZXguY29tL3FiLzE0MzE0NTQzNTgvLTEyNTQxMjI3NjEvU0MvMHwwfDI1LzRjMDQ4OTQyY2I3Y2FkNDVjNTJmNjMzMTZlY2Q5ZTVh_webex.exe
2014-01-28 07:17 - 2014-01-31 07:13 - 00000000 ____D () C:\Users\James\Desktop\MCL
2014-01-27 10:59 - 2014-01-27 10:59 - 00001783 _____ () C:\Users\Public\Desktop\iTunes.lnk
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\Program Files\iTunes
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\Program Files\iPod
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\Program Files (x86)\iTunes

==================== One Month Modified Files and Folders =======

2014-02-26 10:01 - 2013-11-03 17:56 - 00000000 _____ () C:\Users\James\Downloads\FRST.txt
2014-02-26 10:01 - 2013-11-03 17:54 - 00000000 ____D () C:\FRST
2014-02-26 10:00 - 2014-02-26 10:00 - 00002465 _____ () C:\Users\James\Desktop\JRT.txt
2014-02-26 10:00 - 2014-02-26 09:59 - 02155008 _____ (Farbar) C:\Users\James\Downloads\FRST64.exe
2014-02-26 09:57 - 2014-02-26 09:57 - 00000000 ____D () C:\Windows\ERUNT
2014-02-26 09:56 - 2014-02-26 09:56 - 01037734 _____ (Thisisu) C:\Users\James\Desktop\JRT.exe
2014-02-26 09:56 - 2012-08-29 17:43 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-02-26 09:56 - 2009-07-13 22:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-02-26 09:56 - 2009-07-13 22:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-02-26 09:54 - 2009-07-13 23:13 - 00786558 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-02-26 09:53 - 2014-02-18 04:38 - 00701299 _____ () C:\Windows\WindowsUpdate.log
2014-02-26 09:49 - 2012-07-26 04:42 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-02-26 09:48 - 2014-02-26 05:08 - 00224576 _____ () C:\Windows\PFRO.log
2014-02-26 09:48 - 2014-02-26 05:08 - 00000168 _____ () C:\Windows\setupact.log
2014-02-26 09:48 - 2009-07-13 23:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-02-26 09:47 - 2013-11-03 20:24 - 00000000 ____D () C:\AdwCleaner
2014-02-26 09:47 - 2012-09-27 16:27 - 00000000 ____D () C:\Windows\System32\Tasks\NCH Software
2014-02-26 09:43 - 2014-02-26 09:43 - 01241834 _____ () C:\Users\James\Desktop\adwcleaner.exe
2014-02-26 09:38 - 2012-07-26 04:42 - 00000896 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-02-26 09:03 - 2014-01-14 09:34 - 00020138 _____ () C:\Users\James\Desktop\Boomer Monthly Paymaster Report 2104.xlsx
2014-02-26 08:46 - 2013-09-09 19:14 - 00000388 _____ () C:\Windows\Tasks\update-S-1-5-21-2314304120-3477928141-928612712-1000.job
2014-02-26 07:58 - 2014-02-26 07:58 - 00000000 ____D () C:\Program Files (x86)\LTCM Client
2014-02-26 07:58 - 2014-02-24 10:55 - 00002058 _____ () C:\Users\Public\Desktop\EPSON XP-400 User's Guide.lnk
2014-02-26 07:53 - 2014-02-26 07:53 - 00000000 ____D () C:\Program Files\EpsonNet
2014-02-26 07:53 - 2014-02-26 07:53 - 00000000 ____D () C:\Program Files (x86)\Epson America Inc
2014-02-26 07:53 - 2014-01-13 14:53 - 00000000 ____D () C:\Program Files (x86)\Epson Software
2014-02-26 07:53 - 2014-01-13 14:52 - 00000000 ____D () C:\Program Files (x86)\epson
2014-02-26 07:53 - 2012-07-25 21:28 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information
2014-02-26 07:51 - 2014-02-26 07:51 - 00000930 _____ () C:\Users\Public\Desktop\EPSON Scan.lnk
2014-02-26 07:49 - 2014-01-13 14:51 - 00000079 _____ () C:\Windows\XP400.ini
2014-02-26 06:47 - 2013-09-09 19:14 - 00000388 _____ () C:\Windows\Tasks\update-sys.job
2014-02-26 05:08 - 2014-02-26 05:08 - 00000000 _____ () C:\Windows\setuperr.log
2014-02-26 04:36 - 2012-11-10 08:18 - 00778680 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI
2014-02-26 04:00 - 2014-02-26 04:00 - 00000000 ____D () C:\Users\James\AppData\Roaming\Leader Technologies
2014-02-25 18:15 - 2013-03-29 08:22 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-02-25 17:58 - 2013-05-22 14:11 - 00031254 _____ () C:\Users\James\Desktop\MCL recall_roster.xlsx
2014-02-25 07:15 - 2012-07-26 11:18 - 00014268 _____ () C:\Users\James\Desktop\Oates Cashflow Worksheet.xlsx
2014-02-24 10:56 - 2014-02-24 10:56 - 00000000 ____D () C:\Users\James\AppData\Roaming\Leadertech
2014-02-24 10:56 - 2009-07-13 23:32 - 00000000 ____D () C:\Windows\system32\FxsTmp
2014-02-23 16:08 - 2014-02-23 16:08 - 00000000 ____D () C:\Users\James\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\EPSON Software
2014-02-22 05:55 - 2012-08-29 17:43 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-02-22 05:55 - 2012-08-29 17:43 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-02-22 05:55 - 2012-08-29 17:43 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-02-21 15:09 - 2012-08-14 14:38 - 00000000 ____D () C:\Users\James\Documents\Outlook Files
2014-02-19 15:20 - 2013-02-19 04:20 - 00000000 ___RD () C:\Program Files (x86)\Skype
2014-02-19 15:20 - 2013-02-19 04:20 - 00000000 ____D () C:\ProgramData\Skype
2014-02-16 05:28 - 2014-02-16 05:28 - 00000000 ____D () C:\Program Files\McAfee Security Scan
2014-02-16 05:28 - 2013-11-19 05:19 - 00001931 _____ () C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
2014-02-16 04:12 - 2012-12-23 15:43 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-02-15 22:58 - 2013-07-31 15:56 - 00000000 ____D () C:\Windows\system32\MRT
2014-02-15 22:57 - 2012-07-27 04:52 - 88567024 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-02-14 19:54 - 2014-02-14 19:53 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-02-13 11:11 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\rescache
2014-02-13 05:33 - 2012-07-26 04:42 - 00003892 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-02-13 05:33 - 2012-07-26 04:42 - 00003640 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-02-13 05:10 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-02-12 21:35 - 2012-07-25 22:21 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-02-12 21:29 - 2009-07-13 20:34 - 00000478 _____ () C:\Windows\win.ini
2014-02-09 18:21 - 2014-02-09 18:21 - 00000000 ____D () C:\ProgramData\Webex
2014-02-09 18:20 - 2014-02-09 18:20 - 00321144 _____ (webex) C:\Users\James\Desktop\cWIud2ViZXguY29tL3FiLzE0MzE0NTQzNTgvLTEyNTQxMjI3NjEvU0MvMHwwfDI1LzRjMDQ4OTQyY2I3Y2FkNDVjNTJmNjMzMTZlY2Q5ZTVh_webex.exe
2014-02-09 18:15 - 2012-07-25 21:08 - 00000000 ____D () C:\Users\James
2014-02-08 07:16 - 2013-04-21 04:32 - 00000000 ____D () C:\Users\James\Desktop\Motorcycle Safety Foundation
2014-02-06 06:16 - 2014-02-12 21:28 - 23170048 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-02-06 05:30 - 2014-02-12 21:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-02-06 05:30 - 2014-02-12 21:28 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-02-06 05:12 - 2014-02-12 21:28 - 02765824 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-02-06 05:07 - 2014-02-12 21:28 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-02-06 05:06 - 2014-02-12 21:28 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-02-06 04:57 - 2014-02-12 21:28 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-02-06 04:56 - 2014-02-12 21:28 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-02-06 04:52 - 2014-02-12 21:28 - 00574976 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-02-06 04:49 - 2014-02-12 21:28 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-02-06 04:48 - 2014-02-12 21:28 - 00708608 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-02-06 04:48 - 2014-02-12 21:28 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-02-06 04:38 - 2014-02-12 21:28 - 17103872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-02-06 04:32 - 2014-02-12 21:28 - 00218624 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-02-06 04:20 - 2014-02-12 21:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-02-06 04:17 - 2014-02-12 21:28 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-02-06 04:11 - 2014-02-12 21:28 - 05768704 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-02-06 04:01 - 2014-02-12 21:28 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-02-06 04:00 - 2014-02-12 21:28 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-02-06 03:57 - 2014-02-12 21:28 - 02168320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-02-06 03:57 - 2014-02-12 21:28 - 00627200 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-02-06 03:52 - 2014-02-12 21:28 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-02-06 03:52 - 2014-02-12 21:28 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-02-06 03:50 - 2014-02-12 21:28 - 02041856 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-02-06 03:49 - 2014-02-12 21:28 - 00440832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-02-06 03:47 - 2014-02-12 21:28 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-02-06 03:46 - 2014-02-12 21:28 - 00553472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-02-06 03:25 - 2014-02-12 21:28 - 04244480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-02-06 03:25 - 2014-02-12 21:28 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-02-06 03:24 - 2014-02-12 21:28 - 02334208 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-02-06 03:22 - 2014-02-12 21:28 - 13051392 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-02-06 03:13 - 2014-02-12 21:28 - 00524288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-02-06 03:09 - 2014-02-12 21:28 - 01964032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-02-06 03:03 - 2014-02-12 21:28 - 11266048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-02-06 02:55 - 2014-02-12 21:28 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-02-06 02:41 - 2014-02-12 21:28 - 01820160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-02-06 02:40 - 2014-02-12 21:28 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-02-06 02:36 - 2014-02-12 21:28 - 01156096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-02-06 02:34 - 2014-02-12 21:28 - 00703488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-01-31 07:13 - 2014-01-28 07:17 - 00000000 ____D () C:\Users\James\Desktop\MCL
2014-01-27 10:59 - 2014-01-27 10:59 - 00001783 _____ () C:\Users\Public\Desktop\iTunes.lnk
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\Program Files\iTunes
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\Program Files\iPod
2014-01-27 10:58 - 2014-01-27 10:58 - 00000000 ____D () C:\Program Files (x86)\iTunes
2014-01-27 10:56 - 2012-10-15 20:28 - 00000000 ____D () C:\ProgramData\Apple

Some content of TEMP:
====================
C:\Users\James\AppData\Local\Temp\Quarantine.exe


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit


LastRegBack: 2014-02-18 06:24

==================== End Of Log ============================

 

I am sending the logs immediately and I just attempted to print something and it appears to be working...not sure what those scans may have corrected, but perhaps something has been fixed...if you see anything in these logs that you needs me to take care of, please let me know...thanks for your time...



#4 nasdaq

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Posted 26 February 2014 - 01:46 PM


Clean these items.

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.

start

SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - DefaultScope {1413D009-0522-4DD2-8B1E-854B6DA2B88A} URL =
Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} -  No File
FF Plugin: @mcafee.com/MSC,version=10 - c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL No File
FF Plugin-x32: @mcafee.com/MSC,version=10 - c:\progra~2\mcafee\msc\npmcsn~1.dll No File
Error reading preferences. Please check "preferences" file for possible corruption. <======= ATTENTION

end

Save the files as fixlist.txt in to the same folder as FRST
Run FRST and click Fix only once and wait
The tool will create a log (Fixlog.txt) please post it to your reply.
===

One last scan.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

#5 James Oates

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Posted 26 February 2014 - 03:36 PM

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 26-02-2014 01
Ran by James at 2014-02-26 14:31:10 Run:2
Running from C:\Users\James\Desktop\Computer Cleaning Programs
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start

SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - DefaultScope {1413D009-0522-4DD2-8B1E-854B6DA2B88A} URL =
Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} -  No File
FF Plugin:
@mcafee.com/MSC,version=10 - c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL No File
FF Plugin-x32: @mcafee.com/MSC,version=10 - c:\progra~2\mcafee\msc\npmcsn~1.dll No File
Error reading preferences. Please check "preferences" file for possible corruption. <======= ATTENTION

end
*****************

HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value deleted successfully.
HKCR\PROTOCOLS\Handler\intu-help-qb6 => Key deleted successfully.
HKCR\CLSID\{6898B29B-BF49-43cb-A0B1-D0B9496AF491} => Key not found.
HKLM\Software\MozillaPlugins\FF Plugin: => Key not found.
"FF Plugin:" => not found.
HKLM\Software\Wow6432Node\MozillaPlugins\@mcafee.com/MSC,version=10 => Key deleted successfully.
c:\progra~2\mcafee\msc\npmcsn~1.dll not found.

==== End of Fixlog ====

 

and when I attempted to run Securitycheck, I got this...

 

 UNSUPPORTED OPERATING SYSTEM! ABORTED!



#6 nasdaq

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Posted 27 February 2014 - 08:03 AM

The Security Check tool will run after a reboot of the system.
If you have restarted you system since your last post it should run.

#7 James Oates

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Posted 27 February 2014 - 08:32 AM

ah yes, you are correct...here is that log...

 

 Results of screen317's Security Check version 0.99.79  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 51  
  Adobe Flash Player 12.0.0.70 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox (27.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````



#8 nasdaq

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Posted 27 February 2014 - 09:06 AM

The security Check log is good.

Adobe Flash Player 12.0.0.70 Flash Player out of Date!

This is a false positive. The Security Check tool needs to be updated.
===



If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
Ignore if ComboFix was not used.
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#9 James Oates

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Posted 27 February 2014 - 09:13 AM

Thanks for everything...all seems well now...have a magnificent day...



#10 nasdaq

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Posted 27 February 2014 - 02:00 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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