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#1 460 Jetboat

460 Jetboat

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Posted 25 February 2014 - 07:00 PM

When I came home this evening, my computer was bluescreened and frozen at "beginning dump of physical memory".

After about 15 minutes, I shut off power and rebooted, leading to the above error.  I have tried to do a system restore, but there are no longer restore points.

 

Not wanting to do further damage, I am on bended knee appealing for help......

 

Thanks,

Ken

 

Addendum:  C drive is completly full of corrupt files. Have run chkdsk, no change  

                    D drive also corrupt, (which was duplicate drive) most software missing, was 100% full also.  Defrag restored it to 36% full, but I'm afraid to do it to C drive without guidance.

Many files which are not backed up and important. 


Edited by 460 Jetboat, 26 February 2014 - 12:25 PM.


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#2 bludshot

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Posted 01 March 2014 - 08:31 AM

Try booting to a live linux cd and then backing up your files to a USB thumb drive.



#3 Chris Cosgrove

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Posted 05 March 2014 - 05:13 PM

It is also possible that you have fallen victim to malware, this might explain why your drives are full of corrupted files.

 

Follow bludshot's advice and back up what you can to a memory stick or external drive but do NOT try to use any of these files on another computer without scanning it deeply for possible malware before you try to access these files. Malwarebytes would be a good starting point for this.

 

Then, if you still have problems with your computer - such as corrupted and inaccessible files - start a topic in the 'Am I infected' section of BC.

 

You can get Malwarebytes from here :  http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

 

Chris Cosgrove






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