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Hard drive spins up, the heads click a few times, then drive spins down


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#1 mattsowders1989

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Posted 25 February 2014 - 06:41 PM

I have a Maxtor 500gb SATA hard drive (STM3500320AS). Drive was manufactured in 2008. Drive was functioning just fine until one day i fired it up and it spun up clicked a few times then spun down. im very computer savy, but not too much with diagnosing hardware issues with HHD's (with the exception of sector and block issues). The data is vital. Yes yes, should have been in a raid array. but wasn't my hard drive or setup. any info would be great. hard drive will not stay up long enough for me to see if data is accesible.



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#2 JohnC_21

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Posted 25 February 2014 - 07:45 PM

Sorry to say but a clicking hard drive that does not spin up is going to need a professional data recovery service that has access to a clean room. Needless to say, this is very expensive. Your decision will need to be based on how important the data is.



#3 MrBruce1959

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Posted 25 February 2014 - 08:56 PM

Hello, sad to hear about your hard drive issue.

 

There is a possibility that you can still retrieve some data from your hard drive. If this works, try obtaining the most you can and don't shut down or restart the computer until all data has been removed.

 

You can connect the hard drive as a SLAVE drive (SATA 1) on a computer with a MASTER hard drive (SATA 0) that holds the bootable OS.

 

Hopefully, you will be able to access the hard drive through the MY COMPUTER directory.

 

If attempt number one fails, try putting your ailing hard drive in a freezer for a night and on the next day, attached it as a SLAVE drive (SATA 1) and hopefully, the drive will allow you access to your data.

 

If this fails, your only course of action is either send the drive out and have it professionally done or you if have a spear SATA drive handy with the same controller board, you could switch platters from one drive to the other, however, I must warn you, dust will with no doubt, get into your undamaged drive and could cause damage to the platters of the working drive. Do this ONLY if you wish to take that risk.

 

Bruce.


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#4 mattsowders1989

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Posted 25 February 2014 - 09:24 PM

ok. i dont guess you guys fully understand. when the hard drive powers up (or computer), the drive spins up to do a POST. right after, the drive spins down. their is NO time for it to be seen by windows, linux, etc.. i feel that it may be a power problem.



#5 mattsowders1989

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Posted 25 February 2014 - 09:25 PM

and the hard drive holds no OS. it is a drive that JUST holds data



#6 mattsowders1989

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Posted 25 February 2014 - 09:27 PM

@Mbruce1959: My Computer refers to to pre: win2000. this is a hardware issue with the drive. the drive does spin up, but the whole up time is about 20 seconds from power on by the computer its self



#7 technonymous

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Posted 26 February 2014 - 03:20 PM

Hello, sad to hear about your hard drive issue.

 

There is a possibility that you can still retrieve some data from your hard drive. If this works, try obtaining the most you can and don't shut down or restart the computer until all data has been removed.

 

You can connect the hard drive as a SLAVE drive (SATA 1) on a computer with a MASTER hard drive (SATA 0) that holds the bootable OS.

 

Hopefully, you will be able to access the hard drive through the MY COMPUTER directory.

 

If attempt number one fails, try putting your ailing hard drive in a freezer for a night and on the next day, attached it as a SLAVE drive (SATA 1) and hopefully, the drive will allow you access to your data.

 

If this fails, your only course of action is either send the drive out and have it professionally done or you if have a spear SATA drive handy with the same controller board, you could switch platters from one drive to the other, however, I must warn you, dust will with no doubt, get into your undamaged drive and could cause damage to the platters of the working drive. Do this ONLY if you wish to take that risk.

 

Bruce.

In a bag first then in freezer.



#8 mattsowders1989

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Posted 26 February 2014 - 03:34 PM

 

Hello, sad to hear about your hard drive issue.

 

There is a possibility that you can still retrieve some data from your hard drive. If this works, try obtaining the most you can and don't shut down or restart the computer until all data has been removed.

 

You can connect the hard drive as a SLAVE drive (SATA 1) on a computer with a MASTER hard drive (SATA 0) that holds the bootable OS.

 

Hopefully, you will be able to access the hard drive through the MY COMPUTER directory.

 

If attempt number one fails, try putting your ailing hard drive in a freezer for a night and on the next day, attached it as a SLAVE drive (SATA 1) and hopefully, the drive will allow you access to your data.

 

If this fails, your only course of action is either send the drive out and have it professionally done or you if have a spear SATA drive handy with the same controller board, you could switch platters from one drive to the other, however, I must warn you, dust will with no doubt, get into your undamaged drive and could cause damage to the platters of the working drive. Do this ONLY if you wish to take that risk.

 

Bruce.

In a bag first then in freezer.

 

ive done the freezer trick before. ill try it out and let ya know



#9 technonymous

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Posted 26 February 2014 - 03:40 PM

The drive is having hardware issues so it will power down. Don't open the drive that will certainly kill it exposing it to the elements. If you got small enough torx bit that will fit the screws try giving them a turn as sometimes one of those screws also tightens down the actuator arm. Freezer trick will kill it for sure. If the data is really important then send it to a lab for recovery. Don't open the drive either.


Edited by technonymous, 26 February 2014 - 04:05 PM.





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