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Need HELP! page_fault_in_nonpaged_area & IRQL_NOT_LESS_OR_EQUAL


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#1 Stefan96stefanov

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Posted 25 February 2014 - 05:58 PM

Hello everyone,

 

Lately I have been receiving two BSOD Errors: IRQL_NOT_LESS_OR_EQUAL &  page_fault_in_nonpaged_area. I have been reading a lot in forums and nothing that has been said seem to help me out.I decided to make my own thread since I read this forum thread:

http://www.bleepingcomputer.com/forums/t/504638/bsod-win32ksys-page-fault-in-nonpaged-area/

 

One of the very last messages said:

Please download BlueScreenView and save it to your desktop.  Extract the ZIP file to your computer, then runBlueScreenView.exe.  
After it's done scanning, please select Edit --> Select All from the menu.
Select File --> Save Selected Items and save it to your desktop as BSVLog.txt or a similar name.
Please open the logfile with Notepad copy/paste the contents here.
We can see what is causing that error.
I did this and I will post what the result from the scan of BlueScreenView are. I hope you guys can help me. I thank you in advance. Here are the scan result:==================================================
Dump File         : Mini022514-03.dmp
Crash Time        : 25/02/2014 22:50:44
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x1000000a
Parameter 1       : 0x9cf08cdc
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x8051ee2c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+47e2c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2111)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+47e2c
Stack Address 1   : ntoskrnl.exe+3aae2
Stack Address 2   : ntoskrnl.exe+45e2d
Stack Address 3   : ntoskrnl.exe+6951c
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini022514-03.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 25/02/2014 22:51:14
==================================================
 
==================================================
Dump File         : Mini022514-02.dmp
Crash Time        : 25/02/2014 22:19:11
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xe32ddd22
Parameter 2       : 0x00000001
Parameter 3       : 0xbf8279f3
Parameter 4       : 0x00000002
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+279f3
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2105)
Processor         : 32-bit
Crash Address     : win32k.sys+279f3
Stack Address 1   : win32k.sys+138b78
Stack Address 2   : win32k.sys+857f8
Stack Address 3   : win32k.sys+85b94
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini022514-02.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 25/02/2014 22:20:52
==================================================
 
==================================================
Dump File         : Mini022514-01.dmp
Crash Time        : 25/02/2014 22:04:50
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0x8b567375
Parameter 2       : 0x00000001
Parameter 3       : 0xbf8139cf
Parameter 4       : 0x00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+139cf
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2105)
Processor         : 32-bit
Crash Address     : win32k.sys+139cf
Stack Address 1   : win32k.sys+598e
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini022514-01.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 25/02/2014 22:05:40
==================================================
 
 
Best Regards,
Stefan
 


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#2 Stefan96stefanov

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Posted 25 February 2014 - 06:10 PM

Quick Update. I got another error as soon as I posted this topic. 

These are the updated scan result.

 

==================================================
Dump File         : Mini022514-04.dmp
Crash Time        : 25/02/2014 23:04:42
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x1000007f
Parameter 1       : 0x0000000d
Parameter 2       : 0x00000000
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+139de
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2105)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+45b42
Stack Address 1   : ntoskrnl.exe+6951c
Stack Address 2   : win32k.sys+139de
Stack Address 3   : win32k.sys+598e
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini022514-04.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 25/02/2014 23:06:30
==================================================
 
==================================================
Dump File         : Mini022514-03.dmp
Crash Time        : 25/02/2014 22:50:44
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x1000000a
Parameter 1       : 0x9cf08cdc
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x8051ee2c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+47e2c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2111)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+47e2c
Stack Address 1   : ntoskrnl.exe+3aae2
Stack Address 2   : ntoskrnl.exe+45e2d
Stack Address 3   : ntoskrnl.exe+6951c
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini022514-03.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 25/02/2014 22:51:14
==================================================
 
==================================================
Dump File         : Mini022514-02.dmp
Crash Time        : 25/02/2014 22:19:11
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xe32ddd22
Parameter 2       : 0x00000001
Parameter 3       : 0xbf8279f3
Parameter 4       : 0x00000002
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+279f3
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2105)
Processor         : 32-bit
Crash Address     : win32k.sys+279f3
Stack Address 1   : win32k.sys+138b78
Stack Address 2   : win32k.sys+857f8
Stack Address 3   : win32k.sys+85b94
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini022514-02.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 25/02/2014 22:20:52
==================================================
 
==================================================
Dump File         : Mini022514-01.dmp
Crash Time        : 25/02/2014 22:04:50
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0x8b567375
Parameter 2       : 0x00000001
Parameter 3       : 0xbf8139cf
Parameter 4       : 0x00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+139cf
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2105)
Processor         : 32-bit
Crash Address     : win32k.sys+139cf
Stack Address 1   : win32k.sys+598e
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini022514-01.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 25/02/2014 22:05:40
==================================================
Hope you can help me (fingers crossed)
 
Regards
 
Stefan


#3 johnebadbak

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Posted 25 February 2014 - 09:18 PM

start up the pc in "safe mode" hold down F8.  select "last known good configuration"

 

reboot..

 

enter device manager and check for irq conflicts on devices...

 

if there is a yellow marker against any device you need to assess it..

 

also you should have xp service pack3 installed



#4 Stefan96stefanov

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Posted 26 February 2014 - 04:02 AM

I already have xp service pack 3 installed. I've tried the safe mode-last know good configurations already and it does not help.

Any other ideas?



#5 Anshad Edavana

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Posted 26 February 2014 - 04:24 AM

 
 I've tried the safe mode-last know good configurations already and it does not help.

 

If you are receiving blue screens even in "Safe Mode" , probably it will be a hardware issue. I would suggest testing your RAM modules using Memtest86+. Please read the below guide thoroughly.

 

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

 

You will see red lines on the screen if there are errors. You can stop the test immediately even if a single error is detected. Otherwise continue the test until it completes eight passes.

 

 






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