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Can't run Google Earth. Do I need a graphics card?


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#1 333nnn

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Posted 25 February 2014 - 04:09 PM

I installed Google Earth and when I try to run it I get this message: "Google Earth has encountered a problem and needs to close."  On the tech info page that lists the possible reasons why GE won't run there is this message: "If you don't have an installed compatible graphics card (IGP), the following solutions won't address your issue. You can add or upgrade both, but we can't give recommendations for specific hardware."  So do I need a graphics card to run GE?  Thanks for any replies.

 

My computer specs:

 

Motherboard: ASUS P5G41T-M LX PLUS, Intel G41 Socket 775 

O/S: XP Home

RAM: 4GB Crucial Ballistix DDR3, 1333 MT/S

CPU: Intel Celeron Dual Core E1200, 1.6 GHz, 512K, 800 MHz, OEM, Advanced

Intel G41 Express Chipset

Performance Series, Allendale, socket 775

Monitor: Samsung 2032NW, SyncMaster, 5ms, 3000:1, Dynamic Contrast, 20”



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#2 Alex&Vanko

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Posted 25 February 2014 - 04:16 PM

Let`s try this: download and install DirectX 9.0c - http://www.microsoft.com/en-us/download/details.aspx?id=34429



#3 333nnn

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Posted 26 February 2014 - 11:55 AM

I installed Directx then tried to open GE and got the same error message.



#4 hamluis

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Posted 26 February 2014 - 04:00 PM

I've run GE on various systems just using the onboard video.

 

Did you try running the DirectX Troubleshooter...and the Video Troubleshooter?

 

Louis



#5 Chris Cosgrove

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Posted 26 February 2014 - 06:33 PM

Google Earth is a fabulous resource, I love it, but it is not 100% reliable !

 

Luis is right, you don't need any special hardware to run it on, you do need a broadband connection. I would suggest that you uninstall it - 'Start - All programs - Google Earth - Uninstall GE' - and re-install it. I have had to do this once or twice when it has thrown a wobbly.

 

Chris Cosgrove


I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !





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