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Windows Explorer restarting


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#1 uniqms

uniqms

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  • Local time:08:53 AM

Posted 24 February 2014 - 06:52 PM

Hello i am new to the forums and i am sorry if this questions has already been asked but i did search and the solutions havent  worked. i have a dell inspiron 15 running windows 8.1 and like 3 days ago windows explorer started restarting on its own every few seconds. i started minitoolbox and this is what i got :

 

========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/25/2014 00:37:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: CryptoProvider.dll_unloaded, version: 1.0.0.1, time stamp: 0x53026bf0
Exception code: 0xc0000005
Fault offset: 0x0000000000017da8
Faulting process id: 0x714
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5
 
Error: (02/25/2014 00:35:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: CryptoProvider.dll_unloaded, version: 1.0.0.1, time stamp: 0x53026bf0
Exception code: 0xc0000005
Fault offset: 0x0000000000017da8
Faulting process id: 0xd14
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5
 
Error: (02/25/2014 00:34:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: Service_KMS.exe, version: 11.0.0.0, time stamp: 0x52a8d15d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00007ff8e4d00565
Faulting process id: 0x870
Faulting application start time: 0xService_KMS.exe0
Faulting application path: Service_KMS.exe1
Faulting module path: Service_KMS.exe2
Report Id: Service_KMS.exe3
Faulting package full name: Service_KMS.exe4
Faulting package-relative application ID: Service_KMS.exe5
 
Error: (02/25/2014 00:32:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: CryptoProvider.dll_unloaded, version: 1.0.0.1, time stamp: 0x53026bf0
Exception code: 0xc0000005
Fault offset: 0x0000000000017da8
Faulting process id: 0xffc
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5
 
Error: (02/25/2014 00:31:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: CryptoProvider.dll_unloaded, version: 1.0.0.1, time stamp: 0x53026bf0
Exception code: 0xc0000005
Fault offset: 0x0000000000017da8
Faulting process id: 0x3b8
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5
 
Error: (02/25/2014 00:31:00 AM) (Source: Application Hang) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 10a8
 
Start Time: 01cf31b760330b03
 
Termination Time: 4294967295
 
Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe
 
Report Id: afb53c8b-9dab-11e3-beb0-9c2a70494e94
 
Faulting package full name: Facebook.Facebook_1.2.0.12_x64__8xx8rvfyw5nnt
 
Faulting package-relative application ID: App
 
Error: (02/25/2014 00:30:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: CryptoProvider.dll_unloaded, version: 1.0.0.1, time stamp: 0x53026bf0
Exception code: 0xc0000005
Fault offset: 0x0000000000017da8
Faulting process id: 0x12c8
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5
 
Error: (02/25/2014 00:28:14 AM) (Source: Application Hang) (User: )
Description: The program wwahost.exe version 6.3.9600.16431 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1114
 
Start Time: 01cf31b760b8903c
 
Termination Time: 4294967295
 
Application Path: C:\WINDOWS\syswow64\wwahost.exe
 
Report Id: 544a2664-9dab-11e3-beb0-9c2a70494e94
 
Faulting package full name: Microsoft.SkypeApp_2.5.0.1005_x86__kzf8qxf38zg5c
 
Faulting package-relative application ID: App
 
Error: (02/25/2014 00:27:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: CryptoProvider.dll_unloaded, version: 1.0.0.1, time stamp: 0x53026bf0
Exception code: 0xc0000005
Fault offset: 0x0000000000017da8
Faulting process id: 0x1b64
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5
 
Error: (02/25/2014 00:26:29 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: CryptoProvider.dll_unloaded, version: 1.0.0.1, time stamp: 0x53026bf0
Exception code: 0xc0000005
Fault offset: 0x0000000000017da8
Faulting process id: 0x1084
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5
 
 
System errors:
=============
Error: (02/25/2014 00:35:18 AM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (02/25/2014 00:34:14 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
Error: (02/25/2014 00:34:14 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Bing Desktop Update service service to connect.
 
Error: (02/25/2014 00:33:19 AM) (Source: DCOM) (User: MRONK)
Description: c:\PROGRA~1\mcafee\msc\mcmscsub.dll -Embedding193{9B3BEB4E-1C5E-4A5F-BB36-2F6587DD34E2}
 
Error: (02/25/2014 00:24:05 AM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (02/25/2014 00:22:46 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
Error: (02/25/2014 00:22:45 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Bing Desktop Update service service to connect.
 
Error: (02/24/2014 11:43:28 PM) (Source: DCOM) (User: MRONK)
Description: Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mca
 
Error: (02/24/2014 11:42:23 PM) (Source: DCOM) (User: MRONK)
Description: Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mca
 
Error: (02/24/2014 11:41:19 PM) (Source: DCOM) (User: MRONK)
Description: Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mca
 
 
Microsoft Office Sessions:
=========================
Error: (02/25/2014 00:37:14 AM) (Source: Application Error)(User: )
Description: explorer.exe6.3.9600.164415265dec8CryptoProvider.dll_unloaded1.0.0.153026bf0c00000050000000000017da871401cf31b92b442105C:\WINDOWS\explorer.exeCryptoProvider.dll96ac6f1f-9dac-11e3-beb1-9c2a70494e94
 
Error: (02/25/2014 00:35:57 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.3.9600.164415265dec8CryptoProvider.dll_unloaded1.0.0.153026bf0c00000050000000000017da8d1401cf31b8f2d6a38cC:\WINDOWS\Explorer.EXECryptoProvider.dll687a3f14-9dac-11e3-beb1-9c2a70494e94
 
Error: (02/25/2014 00:34:59 AM) (Source: Application Error)(User: )
Description: Service_KMS.exe11.0.0.052a8d15dunknown0.0.0.0000000000000000000007ff8e4d0056587001cf31b8ee678d77C:\Program Files\KMSpico\Service_KMS.exeunknown460666f5-9dac-11e3-beb1-9c2a70494e94
 
Error: (02/25/2014 00:32:46 AM) (Source: Application Error)(User: )
Description: explorer.exe6.3.9600.164415265dec8CryptoProvider.dll_unloaded1.0.0.153026bf0c00000050000000000017da8ffc01cf31b882ebf8f0C:\WINDOWS\explorer.exeCryptoProvider.dllf68ba8f8-9dab-11e3-beb0-9c2a70494e94
 
Error: (02/25/2014 00:31:15 AM) (Source: Application Error)(User: )
Description: explorer.exe6.3.9600.164415265dec8CryptoProvider.dll_unloaded1.0.0.153026bf0c00000050000000000017da83b801cf31b85c8372f0C:\WINDOWS\explorer.exeCryptoProvider.dllc082be2c-9dab-11e3-beb0-9c2a70494e94
 
Error: (02/25/2014 00:31:00 AM) (Source: Application Hang)(User: )
Description: backgroundTaskHost.exe6.3.9600.1638410a801cf31b760330b034294967295C:\WINDOWS\system32\backgroundTaskHost.exeafb53c8b-9dab-11e3-beb0-9c2a70494e94Facebook.Facebook_1.2.0.12_x64__8xx8rvfyw5nntApp
 
Error: (02/25/2014 00:30:11 AM) (Source: Application Error)(User: )
Description: explorer.exe6.3.9600.164415265dec8CryptoProvider.dll_unloaded1.0.0.153026bf0c00000050000000000017da812c801cf31b7ff1b0f73C:\WINDOWS\explorer.exeCryptoProvider.dll9a168e00-9dab-11e3-beb0-9c2a70494e94
 
Error: (02/25/2014 00:28:14 AM) (Source: Application Hang)(User: )
Description: wwahost.exe6.3.9600.16431111401cf31b760b8903c4294967295C:\WINDOWS\syswow64\wwahost.exe544a2664-9dab-11e3-beb0-9c2a70494e94Microsoft.SkypeApp_2.5.0.1005_x86__kzf8qxf38zg5cApp
 
Error: (02/25/2014 00:27:34 AM) (Source: Application Error)(User: )
Description: explorer.exe6.3.9600.164415265dec8CryptoProvider.dll_unloaded1.0.0.153026bf0c00000050000000000017da81b6401cf31b7d8aea83cC:\WINDOWS\explorer.exeCryptoProvider.dll3cad612f-9dab-11e3-beb0-9c2a70494e94
 
Error: (02/25/2014 00:26:29 AM) (Source: Application Error)(User: )
Description: explorer.exe6.3.9600.164415265dec8CryptoProvider.dll_unloaded1.0.0.153026bf0c00000050000000000017da8108401cf31b7b217bbaaC:\WINDOWS\explorer.exeCryptoProvider.dll1640f9e0-9dab-11e3-beb0-9c2a70494e94
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-10-03 22:53:20.655
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\Drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-17 15:12:19.641
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe that did not meet the Store signing level requirements.
 
 
=========================== Installed Programs ============================
 
3D Home Architect Design Suite Deluxe 8 (Version: 8.0)
64 Bit HP CIO Components Installer (Version: 7.2.8)
7-Zip 9.20
ActiveState ActivePython 2.7.2.5 (32-bit) (Version: 2.7.5)
AIO_CDA_ProductContext (Version: 140.0.425.000)
AIO_CDA_Software (Version: 140.0.428.000)
AIO_Scan (Version: 130.0.421.000)
Amazon Browser App (Version: 1.0.0.0)
AMD Accelerated Video Transcoding (Version: 12.5.100.20910)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Install Manager (Version: 8.0.891.0)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Bing Bar (Version: 7.3.124.0)
Bing Desktop (Version: 1.3.171.0)
BitTorrent (Version: 7.8.0.29343)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 140.0.298.000)
Bundled software uninstaller
C3100 (Version: 140.0.425.000)
c3100_Help (Version: 82.0.256.000)
C4500 (Version: 140.0.425.000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0910.2204.37810)
Catalyst Control Center InstallProxy (Version: 2012.0910.2204.37810)
Catalyst Control Center Localization All (Version: 2012.0910.2204.37810)
Catalyst Control Center Profiles Mobile (Version: 2012.0910.2204.37810)
CCC Help Chinese Standard (Version: 2012.0910.2203.37810)
CCC Help Chinese Traditional (Version: 2012.0910.2203.37810)
CCC Help Danish (Version: 2012.0910.2203.37810)
CCC Help Dutch (Version: 2012.0910.2203.37810)
CCC Help English (Version: 2012.0910.2203.37810)
CCC Help Finnish (Version: 2012.0910.2203.37810)
CCC Help French (Version: 2012.0910.2203.37810)
CCC Help German (Version: 2012.0910.2203.37810)
CCC Help Italian (Version: 2012.0910.2203.37810)
CCC Help Japanese (Version: 2012.0910.2203.37810)
CCC Help Korean (Version: 2012.0910.2203.37810)
CCC Help Norwegian (Version: 2012.0910.2203.37810)
CCC Help Portuguese (Version: 2012.0910.2203.37810)
CCC Help Russian (Version: 2012.0910.2203.37810)
CCC Help Spanish (Version: 2012.0910.2203.37810)
CCC Help Swedish (Version: 2012.0910.2203.37810)
ccc-utility64 (Version: 2012.0910.2204.37810)
Copy (Version: 140.0.298.000)
CopyTrans Suite Remove Only (Version: 2.37)
Cracklock 3.9.44 (Version: 3.9.44)
CyberLink LabelPrint 2.5 (Version: 2.5.5415a)
CyberLink Media Suite 10 (Version: 10.0.1.1913)
CyberLink Media Suite Essentials (Version: 10.0)
CyberLink Power2Go 8 (Version: 8.0.0.1904)
CyberLink PowerDirector 10 (Version: 10.0.1.1904)
CyberLink PowerDVD 10 (Version: 10.0.4318.52)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Dell Backup and Recovery - Support Software (Version: 1.6.1.1)
Dell Backup and Recovery (Version: 1.6.1.1)
Dell System Detect (Version: 5.4.0.4)
Dell Touchpad (Version: 16.2.12.17)
Dell WLAN and Bluetooth Client Installation (Version: 10.0)
Destinations (Version: 140.0.253.000)
DeviceDiscovery (Version: 140.0.298.000)
DiskAid 5.47 (Version: 5.47)
DocProc (Version: 140.0.185.000)
Driver San Francisco (Version: 1.0.0.0)
Fax (Version: 140.0.307.000)
FilesFrog Update Checker
FLV Player (Version: 1.0)
Free WMA to MP3 Converter 1.16
Google Chrome (Version: 33.0.1750.117)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.5)
GPBaseService2 (Version: 140.0.297.000)
Hao123.com
HP Customer Participation Program 14.0 (Version: 14.0)
HP ENVY 4500 series Basic Device Software (Version: 30.0.1093.41190)
HP ENVY 4500 series Help (Version: 30.0.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Photosmart All-In-One Driver Software (Version: 14.0)
HP Photosmart C4500 All-In-One Driver Software 14.0 Rel. 6 (Version: 14.0)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.003.003.001)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.298.000)
HPSSupply (Version: 140.0.297.000)
HTC Driver Installer (Version: 4.3.0.001)
HTC Sync Manager (Version: 2.1.46.0)
iFunbox (v2.6.2375.747), iFunbox DevTeam (Version: v2.6.2375.747)
Intel® Control Center (Version: 1.2.1.1008)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 10.18.10.3316)
Intel® Rapid Storage Technology (Version: 11.5.0.1207)
Intel® Turbo Boost Technology Monitor 2.6 (Version: 2.6.2.0)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
iPhone Backup Extractor (Version: 4.6.5.0)
IPTInstaller (Version: 4.0.8)
iTunes (Version: 11.1.2.32)
KMSpico v9.1.3 (Version: 9.1.3)
Magic ISO Maker v5.5 (build 0281)
MarketResearch (Version: 140.0.212.000)
McAfee AntiVirus (Version: 12.8.934)
Mendeley Desktop 1.10.1 (Version: 1.10.1)
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017)
Microsoft Office Korrekturhilfen 2013 - Deutsch (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
My Dell (Version: 3.4.6422.14)
Network64 (Version: 140.0.306.000)
Nitro PDF Professional (Version: 6.0.3.1)
Nitro Pro 7 (Version: 7.0.1.5)
OCR Software by I.R.I.S. 14.0 (Version: 14.0)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
Paint.NET v3.5.10 (Version: 3.60.0)
Pearson VUE Tutorial and Demo (Version: 2.12.5.74)
Photo Gallery (Version: 16.4.3505.0912)
PowerXpressHybrid (Version: 1.00.0000)
Product Improvement Study for HP ENVY 4500 series (Version: 30.0.1093.41190)
PS_AIO_04_C4500_Software_Min (Version: 140.0.425.000)
PX Profile Update (Version: 1.00.1.)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.0.206)
Quickset64 (Version: 10.15.012)
Realtek High Definition Audio Driver (Version: 6.0.1.6741)
Realtek USB 2.0 Card Reader (Version: 6.1.8400.39030)
Scan (Version: 140.0.253.000)
Shared C Run-time for x64 (Version: 10.0.0)
Shop for HP Supplies (Version: 14.0)
SolutionCenter (Version: 140.0.299.000)
Status (Version: 140.0.342.000)
the downloaded files
Toolbox (Version: 140.0.596.000)
TrayApp (Version: 140.0.297.000)
Ubisoft Game Launcher (Version: 1.0.0.0)
Update for Microsoft Access 2013 (KB2768008) 64-Bit Edition
Update for Microsoft Access 2013 (KB2827233) 64-Bit Edition
Update for Microsoft InfoPath 2013 (KB2837648) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2817678) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
Update for Microsoft Office 2013 (KB2738038) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760242) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760267) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760539) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760553) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817314) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817316) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817490) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817626) 64-Bit Edition
Update for Microsoft Office 2013 (KB2826004) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827225) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827227) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827230) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827239) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837626) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837637) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837638) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837655) 64-Bit Edition
Update for Microsoft Office 2013 (KB2850066) 64-Bit Edition
Update for Microsoft OneNote 2013 (KB2850063) 64-Bit Edition
Update for Microsoft Outlook 2013 (KB2850061) 64-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2767850) 64-Bit Edition
Update for Microsoft Project 2013 (KB2727085) 64-Bit Edition
Update for Microsoft Publisher 2013 (KB2837635) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2817495) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2837652) 64-Bit Edition
Update for Microsoft Visio 2013 (KB2817306) 64-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 64-Bit Edition
Update for Microsoft Word 2013 (KB2837647) 64-Bit Edition
VLC media player 2.0.6 (Version: 2.0.6)
WebReg (Version: 140.0.297.017)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
WinRAR 5.00 (64-bit) (Version: 5.00.0)
Wondershare PDF Editor(Build 3.1.0) (Version: 3.1.0.7)
YTD Video Downloader 3.9.6 (Version: 3.9.6)
Zotero Standalone 4.0.15 (x86 en-US) (Version: 4.0.15)
 
i appreciate your help :D


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