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Windows Cleaning Toolkit/Windows Advanced Security Center


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10 replies to this topic

#1 indigo302

indigo302

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Posted 24 February 2014 - 08:16 AM

DDS will not run, so I have no logs.

 

This Windows 7 computer (not mine) is a mess. 

 

A firewall notification pops up in the bottom right corner when I try to open most programs. 

Browsers don't connect to the internet, even though the laptop is connected.

 

And the stunning Windows Advanced Security Center window is front and center.

 

Thanks for your help!

 

indigo


Edited by indigo302, 24 February 2014 - 08:17 AM.


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#2 aharonov

aharonov

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Posted 24 February 2014 - 08:20 AM

Hi there,

please start the computer in safe mode and try to run a FRST scan there:


Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)
  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.


#3 indigo302

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Posted 24 February 2014 - 08:49 AM

FRST.txt:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 23-02-2014 02
Ran by Christine (administrator) on CHRISTYSTEINER on 24-02-2014 08:45:49
Running from C:\Users\Christine\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Safe Mode (minimal)

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(Sunbelt Software) C:\Program Files (x86)\Ad-Aware Antivirus\Engine\SBAMSvc.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11448424 2010-08-20] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] - C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2120808 2010-08-20] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1894696 2010-01-07] (Synaptics Incorporated)
HKLM\...\Run: [EnergyUtility] - C:\Program Files (x86)\Lenovo\Energy Management\utility.exe [4462496 2010-04-12] (Lenovo(beijing) Limited)
HKLM\...\Run: [Energy Management] - C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe [7056800 2010-03-18] (Lenovo (Beijing) Limited)
HKLM-x32\...\Run: [StartCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-07-19] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [331BigDog] - C:\Program Files (x86)\USB Camera\VM331_STI.EXE [536576 2009-09-15] (Vimicro)
HKLM-x32\...\Run: [Ad-Aware Antivirus] - "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
HKLM-x32\...\Run: [] - [X]
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [946352 2012-12-18] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [OtShot] - C:\Program Files (x86)\OtShot\otshot.exe -minimize
HKU\.DEFAULT\...\Run: [SearchProtect] - C:\windows\system32\config\systemprofile\AppData\Roaming\SearchProtect\bin\cltmng.exe
HKU\S-1-5-21-481987709-794902726-1291783354-1000\...\Run: [Messenger (Yahoo!)] - C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe [6276408 2011-08-22] (Yahoo! Inc.)
HKU\S-1-5-21-481987709-794902726-1291783354-1000\...\Run: [GuardSoftware] - C:\Users\Christine\AppData\Roaming\guard-mybq.exe [1188640 2013-11-29] ()
IFEO\MpCmdRun.exe: [Debugger] svchost.exe
IFEO\MpUXSrv.exe: [Debugger] svchost.exe
IFEO\MSASCui.exe: [Debugger] svchost.exe
IFEO\msconfig.exe: [Debugger] svchost.exe
IFEO\msmpeng.exe: [Debugger] svchost.exe
IFEO\msseces.exe: [Debugger] svchost.exe
Startup: C:\Users\Christine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.4.1.lnk
ShortcutTarget: OpenOffice.org 3.4.1.lnk -> C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=52
HKLM\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.lenovo.com/
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.lenovo.com/
URLSearchHook: HKCU - YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll (Yahoo! Inc.)
SearchScopes: HKCU - {0C4EF2B3-1EBD-43E1-AAE6-9C501A0ABF35} URL = http://www.google.com/search?q={searchTerms}&rlz=1I7MXGB_enUS511
SearchScopes: HKCU - {735363ED-D0D2-4DE3-8378-435B4FAD20E8} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3286042&CUI=UN31978793042898724&UM=2
SearchScopes: HKCU - {8C337C6B-F5CC-474B-AC77-6330BA461E0A} URL = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=kw&q={searchTerms}&locale=&apn_ptnrs=&apn_dtid=OSJ000&apn_uid=6FA55A0A-86C2-442F-9915-F0F4A5908F80&apn_sauid=EB229F21-7B42-4712-91AF-C15C559DA3CA
SearchScopes: HKCU - {DECA3892-BA8F-44b8-A993-A466AD694AE4} URL = http://search.yahoo.com/search?p={searchTerms}
SearchScopes: HKCU - {E1C6741E-661C-46FB-A502-9C967F92B029} URL = http://findwide.com/serp?guid={088F3C76-C118-4265-87F3-582263062CBA}&serpv=6&action=default_search&k={searchTerms}
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll (Yahoo! Inc)
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKCU - No Name - {797A49CC-EE5B-454A-8BA2-30766FD31E4B} -  No File
DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76

FireFox:
========
FF ProfilePath: C:\Users\Christine\AppData\Roaming\Mozilla\Firefox\Profiles\vf6qwkvo.default
FF NewTab: user_pref("browser.newtab.url", "");
FF SelectedSearchEngine: FindWide
FF Keyword.URL: hxxp://safesearchr.lavasoft.com/?source=3336ca5f&tbp=url&toolbarid=adawaretb&u=FFE01D42D44C591CE9F1644FA14AF684&q=
FF Plugin: @adobe.com/FlashPlayer - C:\windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll ()
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=10.17.2 - C:\windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.17.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 - C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @microsoft.com/Lync,version=15.0 - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: RapidFinda - C:\Program Files (x86)\Mozilla Firefox\extensions\jhmkxr@ehsehsdmgaq.com [2013-11-29]

Chrome:
=======
CHR HomePage: hxxp://www.google.com
CHR RestoreOnStartup: "hxxp://www.google.com"
CHR DefaultSearchProvider: Ask.com
CHR DefaultSearchURL: http://www.google.com
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\PepperFlash\pepflashplayer.dll No File
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\pdf.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 6 U26) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live? Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (BrowserPlus (from Yahoo!) v2.9.8) - C:\Users\Christine\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll No File
CHR Plugin: (Shockwave Flash) - C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll No File
CHR Extension: (Movies Toolbar) - C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaaabcbmongicmdegkmmfgdickgnnob [2013-11-09]
CHR Extension: (TidyNetwork.com) - C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\bicoffjpeimpahgemobmelafoamgckoh [2013-05-26]
CHR Extension: (YouTube) - C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-11-19]
CHR Extension: (Google Search) - C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-11-19]
CHR Extension: (avast! Online Security) - C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2013-06-29]
CHR Extension: (KeyBar 1.8) - C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\gpaiibklhaneknloaoccoidbaffjjlnb [2013-06-29]
CHR Extension: (Gmail) - C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-11-19]
CHR HKLM-x32\...\Chrome\Extension: [icmlaeflemplmjndnaapfdbbnpncnbda] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2012-11-19]

==================== Services (Whitelisted) =================

S2 Ad-Aware Service; C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe [1161072 2012-03-29] (Lavasoft Limited)
S3 IGRS; C:\Program Files (x86)\Lenovo\ReadyComm\common\IGRS.exe [38152 2009-07-14] (Lenovo Group Limited)
S3 Lenovo ReadyComm AppSvc; C:\Program Files\Lenovo\ReadyComm\AppSvc.exe [509192 2009-08-14] (Lenovo Group Limited)
S3 Lenovo ReadyComm ConnSvc; C:\Program Files\Lenovo\ReadyComm\ConnSvc.exe [579400 2009-09-22] (Lenovo Group Limited)
S2 Oasis2Service; C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [46080 2010-06-23] ()
S2 OfficeSvc; C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [1907896 2013-09-17] (Microsoft Corporation)
S3 PS_MDP; C:\Program Files (x86)\Lenovo\ReadyComm\PS_MDP.dll [276296 2009-07-15] (Lenovo Group Limited)
S2 ReadyComm.DirectRouter; C:\Program Files (x86)\Lenovo\ReadyComm\common\router.dll [103688 2009-07-14] (Lenovo Group Limited)
R2 SBAMSvc; C:\Program Files (x86)\Ad-Aware Antivirus\Engine\SBAMSvc.exe [2804280 2011-05-17] (Sunbelt Software)

==================== Drivers (Whitelisted) ====================

S3 Bridge0; C:\Windows\System32\drivers\WDBridge.sys [79376 2009-07-15] (Lenovo)
S2 sbapifs; C:\Windows\System32\DRIVERS\sbapifs.sys [72280 2011-05-11] (Sunbelt Software)
S1 SbFw; C:\Windows\System32\drivers\SbFw.sys [253528 2011-04-05] (Sunbelt Software, Inc.)
S3 SBFWIMCL; C:\Windows\System32\DRIVERS\sbfwim.sys [84568 2011-02-08] (Sunbelt Software, Inc.)
S3 SBFWIMCLMP; C:\Windows\System32\DRIVERS\SBFWIM.sys [84568 2011-02-08] (Sunbelt Software, Inc.)
S3 sbhips; C:\Windows\System32\drivers\sbhips.sys [60504 2011-04-05] (Sunbelt Software, Inc.)
R1 SBRE; C:\windows\system32\drivers\SBREdrv.sys [55384 2011-04-29] (Sunbelt Software)
R1 SBRE; C:\windows\SysWOW64\drivers\SBREdrv.sys [101720 2011-04-29] (Sunbelt Software)
S1 SbTis; C:\Windows\System32\drivers\sbtis.sys [94296 2011-04-05] (Sunbelt Software, Inc.)
S3 sscdserd; C:\Windows\System32\DRIVERS\sscdserd.sys [141384 2010-11-11] (MCCI Corporation)
S3 vm331avs; C:\Windows\System32\Drivers\vm331avs.sys [207232 2009-11-09] (Vimicro Corporation)
S3 wdmirror; C:\Windows\System32\DRIVERS\WDMirror.sys [11280 2009-07-16] (Lenovo)
U3 BcmSqlStartupSvc;
U2 IAStorDataMgrSvc;
U2 IviRegMgr;
U2 RichVideo;
U3 SQLWriter;

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2014-02-24 10:50 - 2014-02-24 08:45 - 00000000 ____D () C:\FRST
2014-02-24 08:45 - 2014-02-24 08:45 - 00015184 _____ () C:\Users\Christine\Desktop\FRST.txt
2014-02-24 08:42 - 2014-02-23 22:39 - 02155520 _____ (Farbar) C:\Users\Christine\Desktop\FRST64.exe
2014-02-23 22:28 - 2014-02-23 22:28 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Malwarebytes
2014-02-23 22:27 - 2014-02-23 22:27 - 00001109 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-02-23 22:27 - 2014-02-23 22:27 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-02-23 22:27 - 2014-02-23 22:27 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-02-23 22:27 - 2013-04-04 14:50 - 00025928 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbam.sys
2014-02-23 22:26 - 2014-02-23 22:26 - 00000000 ____D () C:\Users\Karen\AppData\Local\Google
2014-02-23 22:25 - 2014-02-23 22:25 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Macromedia
2014-02-23 22:12 - 2014-02-23 22:12 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\ooVoo Details
2014-02-23 22:11 - 2014-02-23 22:11 - 00121008 _____ () C:\Users\Karen\AppData\Local\GDIPFONTCACHEV1.DAT
2014-02-23 22:11 - 2014-02-23 22:11 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\ATI
2014-02-23 22:11 - 2014-02-23 22:11 - 00000000 ____D () C:\Users\Karen\AppData\Local\ATI
2014-02-23 22:10 - 2014-02-23 22:11 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-02-23 22:10 - 2014-02-23 22:11 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
2014-02-23 22:10 - 2014-02-23 22:10 - 00001413 _____ () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2014-02-23 22:10 - 2014-02-23 22:10 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Adobe
2014-02-23 22:08 - 2014-02-23 22:11 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo
2014-02-23 22:08 - 2014-02-23 22:10 - 00000000 ____D () C:\Users\Karen
2014-02-23 22:08 - 2014-02-23 22:08 - 00000020 ___SH () C:\Users\Karen\ntuser.ini
2014-02-23 22:08 - 2010-12-11 10:10 - 00002104 _____ () C:\Users\Karen\Desktop\OneKey Recovery.lnk
2014-02-23 22:08 - 2010-12-11 10:02 - 00002194 _____ () C:\Users\Karen\Desktop\CyberLink YouCam.lnk
2014-02-23 22:08 - 2010-12-11 10:02 - 00001136 _____ () C:\Users\Karen\Desktop\Cyberlink Power2Go.lnk
2014-02-23 22:08 - 2009-07-13 23:54 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2014-02-23 22:08 - 2009-07-13 23:49 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2014-02-23 20:58 - 2014-02-23 20:53 - 10820032 _____ (SurfRight B.V.) C:\Users\Christine\Desktop\HitmanPro_x64.exe
2014-02-23 20:49 - 2014-02-23 21:29 - 00000000 ____D () C:\ProgramData\HitmanPro

==================== One Month Modified Files and Folders =======

2014-02-24 08:45 - 2014-02-24 10:50 - 00000000 ____D () C:\FRST
2014-02-24 08:45 - 2014-02-24 08:45 - 00015184 _____ () C:\Users\Christine\Desktop\FRST.txt
2014-02-24 08:13 - 2009-07-13 23:45 - 00013632 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-02-24 08:13 - 2009-07-13 23:45 - 00013632 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-02-24 08:12 - 2010-12-11 08:58 - 01412656 _____ () C:\windows\WindowsUpdate.log
2014-02-24 08:10 - 2009-07-14 00:13 - 00744730 _____ () C:\windows\system32\PerfStringBackup.INI
2014-02-24 08:06 - 2012-11-19 21:32 - 00000900 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-02-24 08:05 - 2013-06-04 05:04 - 00004502 _____ () C:\windows\setupact.log
2014-02-24 08:05 - 2009-07-14 00:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-02-23 22:39 - 2014-02-24 08:42 - 02155520 _____ (Farbar) C:\Users\Christine\Desktop\FRST64.exe
2014-02-23 22:28 - 2014-02-23 22:28 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Malwarebytes
2014-02-23 22:27 - 2014-02-23 22:27 - 00001109 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-02-23 22:27 - 2014-02-23 22:27 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-02-23 22:27 - 2014-02-23 22:27 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-02-23 22:26 - 2014-02-23 22:26 - 00000000 ____D () C:\Users\Karen\AppData\Local\Google
2014-02-23 22:25 - 2014-02-23 22:25 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Macromedia
2014-02-23 22:21 - 2011-03-05 06:06 - 00000000 ____D () C:\Users\Christine
2014-02-23 22:14 - 2010-12-11 09:15 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information
2014-02-23 22:12 - 2014-02-23 22:12 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\ooVoo Details
2014-02-23 22:11 - 2014-02-23 22:11 - 00121008 _____ () C:\Users\Karen\AppData\Local\GDIPFONTCACHEV1.DAT
2014-02-23 22:11 - 2014-02-23 22:11 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\ATI
2014-02-23 22:11 - 2014-02-23 22:11 - 00000000 ____D () C:\Users\Karen\AppData\Local\ATI
2014-02-23 22:11 - 2014-02-23 22:10 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-02-23 22:11 - 2014-02-23 22:10 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
2014-02-23 22:11 - 2014-02-23 22:08 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo
2014-02-23 22:10 - 2014-02-23 22:10 - 00001413 _____ () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2014-02-23 22:10 - 2014-02-23 22:10 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Adobe
2014-02-23 22:10 - 2014-02-23 22:08 - 00000000 ____D () C:\Users\Karen
2014-02-23 22:08 - 2014-02-23 22:08 - 00000020 ___SH () C:\Users\Karen\ntuser.ini
2014-02-23 22:08 - 2013-11-10 19:48 - 00009966 _____ () C:\windows\PFRO.log
2014-02-23 22:08 - 2012-11-19 21:32 - 00000000 ____D () C:\Program Files\Google
2014-02-23 22:08 - 2012-11-19 21:32 - 00000000 ____D () C:\Program Files (x86)\Google
2014-02-23 22:03 - 2011-08-24 15:25 - 00000000 ____D () C:\ProgramData\Yahoo!
2014-02-23 22:03 - 2011-08-24 15:19 - 00000000 ____D () C:\Program Files (x86)\Yahoo!
2014-02-23 21:59 - 2011-06-09 17:22 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-02-23 21:59 - 2011-06-09 17:22 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy
2014-02-23 21:58 - 2012-11-19 21:32 - 00000000 ____D () C:\Users\Christine\AppData\Local\Google
2014-02-23 21:58 - 2012-11-19 21:32 - 00000000 ____D () C:\ProgramData\Google
2014-02-23 21:57 - 2011-06-09 17:10 - 00000000 ____D () C:\ProgramData\AVAST Software
2014-02-23 21:33 - 2013-11-29 09:41 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-02-23 21:29 - 2014-02-23 20:49 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-02-23 20:53 - 2014-02-23 20:58 - 10820032 _____ (SurfRight B.V.) C:\Users\Christine\Desktop\HitmanPro_x64.exe
2014-02-23 20:50 - 2011-10-23 16:47 - 00000000 ____D () C:\Users\Christine\AppData\Local\Mozilla

Some content of TEMP:
====================
C:\Users\Christine\AppData\Local\Temp\bpuninstall.exe
C:\Users\Christine\AppData\Local\Temp\OfficeSetup.exe
C:\Users\Christine\AppData\Local\Temp\Quarantine.exe
C:\Users\Christine\AppData\Local\Temp\SecondStepInstaller.exe
C:\Users\Christine\AppData\Local\Temp\setupproplusretail.x86.en-us_TX_PR_act_1_ (1).exe
C:\Users\Christine\AppData\Local\Temp\setupproplusretail.x86.en-us_TX_PR_act_1_.exe
C:\Users\Christine\AppData\Local\Temp\tbKey2.dll

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

LastRegBack: 2013-06-27 18:24

==================== End Of Log ============================

 

 

Addition.txt:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 23-02-2014 02
Ran by Christine at 2014-02-24 08:46:09
Running from C:\Users\Christine\Desktop
Boot Mode: Safe Mode (minimal)
==========================================================

==================== Security Center ========================

AV: Lavasoft Ad-Aware (Disabled - Out of date) {BE5DD172-7F42-7948-1A60-E6A720288F81}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Lavasoft Ad-Aware (Disabled - Out of date) {053C3096-5978-76C6-20D0-DDD55BAFC53C}
FW: Lavasoft Ad-Aware (Disabled) {86665057-352D-7810-313F-4F92DEFBC8FA}

==================== Installed Programs ======================

Acrobat.com (HKLM-x32\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 1.1.377 - Adobe Systems Incorporated)
Ad-Aware Antivirus (HKLM-x32\...\{cc937cbc-4be2-4227-9660-ff2f2a1d9467}) (Version: 10.0.185.3207 - Lavasoft Limited)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.0.7220 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.0.7220 - Adobe Systems Inc.) Hidden
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.9.900.117 - Adobe Systems Incorporated)
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.9.900.117 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.02) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.02 - Adobe Systems Incorporated)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.26 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{6CADC615-64C7-7366-A49A-342E8B7D3C9B}) (Version: 3.0.786.0 - ATI Technologies, Inc.)
Canon Inkjet Printer Driver Add-On Module (HKLM\...\CANONIJINBOXADDON100) (Version:  - )
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0719.1349.22889 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0719.1349.22889 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0719.1349.22889 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help English (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help French (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help German (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0719.1348.22889 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0719.1349.22889 - ATI) Hidden
ccc-utility64 (Version: 2010.0719.1349.22889 - ATI) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.0.2626 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.0.2626 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Energy Management (HKLM-x32\...\{0CE226F3-EB27-4ECD-BBF5-F088716779FD}) (Version: 5.4.1.9 - Lenovo)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 31.0.1650.57 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.21.165 - Google Inc.) Hidden
Java 7 Update 17 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217017FF}) (Version: 7.0.170 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.0 - Sun Microsystems, Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lenovo DirectShare (HKLM-x32\...\InstallShield_{B2164CCB-C002-4B80-8550-7535D80DF237}) (Version: 1.0.1.38 - ArcSoft)
Lenovo DirectShare (x32 Version: 1.0.1.38 - ArcSoft) Hidden
Lenovo EasyCamera (HKLM-x32\...\{ADE16A9D-FBDC-4ecc-B6BD-9C31E51D0332}) (Version: 1.9.1106.1 - Vimicro)
Lenovo Games Console (HKLM-x32\...\Lenovo Games Console) (Version: 0.38.389.2 - Oberon Media Inc.)
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1230 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 7.0.1230 - CyberLink Corp.) Hidden
Lenovo ReadyComm 5 (HKLM-x32\...\{17542DBF-E17C-4562-BC4D-FA3EF3076C45}) (Version: 5.1.1.20 - Lenovo)
Lenovo ReadyComm 5.0 Service (HKLM-x32\...\{76C66170-C538-4E77-B54D-48E136B5B533}) (Version: 5.0.0.1 - Lenovo Group Limited)
Lenovo_Wireless_Driver (HKLM-x32\...\{28ABE740-47F3-441B-9437-852F6A64EFF8}) (Version: 1.02.01 - Lenovo)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4551.1005 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20913.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 25.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 25.0 (x86 en-US)) (Version: 25.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Oasis2Service 1.0 (HKLM-x32\...\{E50FC5DB-7CBD-407D-A46E-0C13E45BC386}) (Version: 1.0.0 - DDNi)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4551.1005 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4551.1005 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4551.1005 - Microsoft Corporation) Hidden
Onekey Theater (HKLM-x32\...\{DFB19121-0609-49C1-92B1-546E5A940FE8}) (Version: 2.0.1.7 - Lenovo)
OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.4809d4 - CyberLink Corp.)
PowerXpressHybrid (x32 Version: 1.00.0000 - ATI) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6184 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30116 - Realtek Semiconductor Corp.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.2.0 - Synaptics Incorporated)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2473228) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Windows Driver Package - Lenovo (ACPIVPC) System  (10/19/2009 5.4.0.1) (HKLM\...\0A4175B489A1B4A6E07E11B063A6263480C51D71) (Version: 10/19/2009 5.4.0.1 - Lenovo)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - Yahoo! Inc.)

==================== Restore Points  =========================

09-11-2013 21:03:54 Restore Operation
10-11-2013 22:46:42 Windows Update
11-11-2013 12:07:35 Windows Update
15-11-2013 12:08:25 Windows Update
24-02-2014 03:13:28 Removed ooVoo

==================== Hosts content: ==========================

2009-07-13 21:34 - 2011-06-09 17:26 - 00435030 ___RA C:\windows\system32\Drivers\etc\hosts
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
127.0.0.1 10sek.com
127.0.0.1 www.10sek.com
127.0.0.1 www.1-2005-search.com
127.0.0.1 1-2005-search.com
127.0.0.1 123fporn.info
127.0.0.1 www.123fporn.info
127.0.0.1 123haustiereundmehr.com
127.0.0.1 www.123haustiereundmehr.com
127.0.0.1 123moviedownload.com

There are 1000 more lines.

==================== Scheduled Tasks (whitelisted) =============

Task: {0ECA3E4A-0169-437C-A92C-42C9540BDD9F} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2013-11-29] (Microsoft Corporation)
Task: {134744D2-0BA3-4F90-A912-E5FDBD6EC815} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-09-17] (Microsoft Corporation)
Task: {21493AF0-12C4-4A19-80B7-26A3C32616EE} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2013-11-29] (Microsoft Corporation)
Task: {38FB458E-2B87-4252-852F-3CFA1AD96EF2} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-11-19] (Google Inc.)
Task: {43340990-D5A9-4A67-B106-AEFBA6B45668} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-11-11] (Adobe Systems Incorporated)
Task: {5943D52C-82C4-4D01-8BBE-EC57BE785E1D} - System32\Tasks\TidyNetwork Update => C:\Users\Christine\AppData\Local\TidyNetwork.com\tidy2update.exe
Task: {6E9F14ED-1086-4D92-9857-B553D17FD4B9} - System32\Tasks\Ad-Aware Update (Weekly) => C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
Task: {8208F002-485A-4AD2-AF03-B978ECCCCFAB} - \Scheduled Update for Ask Toolbar No Task File
Task: {BA7B6E6C-6D35-41B2-B8C6-8E0D93D8382F} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-11-19] (Google Inc.)
Task: C:\windows\Tasks\Ad-Aware Update (Weekly).job => C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2013-11-29 09:40 - 2013-11-29 09:40 - 08866472 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2011-01-19 10:20 - 2011-01-19 10:20 - 00308560 _____ () C:\Program Files (x86)\Ad-Aware Antivirus\Engine\Vipre.dll
2012-05-02 10:00 - 2012-02-05 12:41 - 00210288 _____ () C:\Program Files (x86)\Ad-Aware Antivirus\Engine\Definitions\libBase64.dll
2012-05-02 10:00 - 2012-02-05 12:41 - 00181616 _____ () C:\Program Files (x86)\Ad-Aware Antivirus\Engine\Definitions\libMachoUniv.dll

==================== Alternate Data Streams (whitelisted) =========

AlternateDataStreams: C:\ProgramData\Temp:5C321E34
AlternateDataStreams: C:\Users\Christine\Downloads\Fw_ Florida photos.eml:OECustomProperty

==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ad-Aware Service => ""="Ad-Aware Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Ad-Aware Service => ""="Ad-Aware Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SBAMSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="1"

==================== Disabled items from MSCONFIG ==============

MSCONFIG\startupreg: OnekeyStudio => C:\Program Files (x86)\Lenovo\Onekey Theater\OnekeyStudio.exe
MSCONFIG\startupreg: UCam_Menu => "C:\Program Files (x86)\Lenovo\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\3.0"
MSCONFIG\startupreg: UpdateP2GShortCut => "C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\5.0"
MSCONFIG\startupreg: VeriFaceManager => C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe
MSCONFIG\startupreg: YouCam Mirror Tray icon => "C:\Program Files (x86)\Lenovo\YouCam\YouCamTray.exe" /s

==================== Faulty Device Manager Devices =============

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

==================== Event log errors: =========================

Application errors:
==================
Error: (02/24/2014 08:07:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (02/23/2014 10:30:18 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of genuine ticket failed (hr=0x80072EE2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (02/23/2014 10:30:18 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072EE2

Error: (02/23/2014 10:28:35 PM) (Source: Application Hang) (User: )
Description: The program mbam.exe version 1.75.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 99c

Start Time: 01cf31106d915114

Termination Time: 15

Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

Report Id: b7a084df-9d03-11e3-8fe4-1c7508590a22

Error: (02/23/2014 10:19:59 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/23/2014 09:57:29 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup"  /uninstwiz ; Description = avast! Free Antivirus Setup; Error = 0x8007043c).

Error: (02/23/2014 09:55:07 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.
.

Error: (02/23/2014 09:35:50 PM) (Source: ESENT) (User: )
Description: taskhost (2520) An attempt to open the file "C:\Users\Christine\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (02/23/2014 08:15:30 PM) (Source: ESENT) (User: )
Description: taskhost (1688) An attempt to open the file "C:\Users\Christine\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (02/22/2014 08:31:21 AM) (Source: ESENT) (User: )
Description: taskhost (2176) An attempt to open the file "C:\Users\Christine\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

System errors:
=============
Error: (02/24/2014 08:45:42 AM) (Source: Service Control Manager) (User: )
Description: The Ad-Aware Service service failed to start due to the following error:
%%1053

Error: (02/24/2014 08:45:42 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ad-Aware Service service to connect.

Error: (02/24/2014 08:45:32 AM) (Source: Service Control Manager) (User: )
Description: The Ad-Aware Service service failed to start due to the following error:
%%1053

Error: (02/24/2014 08:45:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ad-Aware Service service to connect.

Error: (02/24/2014 08:45:01 AM) (Source: Service Control Manager) (User: )
Description: The Ad-Aware Service service failed to start due to the following error:
%%1053

Error: (02/24/2014 08:45:01 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ad-Aware Service service to connect.

Error: (02/24/2014 08:44:36 AM) (Source: Service Control Manager) (User: )
Description: The Ad-Aware Service service failed to start due to the following error:
%%1053

Error: (02/24/2014 08:44:36 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ad-Aware Service service to connect.

Error: (02/24/2014 08:44:31 AM) (Source: Service Control Manager) (User: )
Description: The Ad-Aware Service service failed to start due to the following error:
%%1053

Error: (02/24/2014 08:44:31 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ad-Aware Service service to connect.

Microsoft Office Sessions:
=========================
Error: (02/24/2014 08:07:00 AM) (Source: SideBySide)(User: )
Description: C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exeC:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe0

Error: (02/23/2014 10:30:18 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE266c92734-d682-4d71-983e-d6ec3f16059f

Error: (02/23/2014 10:30:18 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE200010001(0x00000000, 22:28:15:230 - http://go.microsoft.com/fwlink/?LinkId=151642)
00020001(0x00000000, 22:28:15:230)
00030001(0x00000000, 22:28:15:230 - http://go.microsoft.com)
00030002(0x00000000, 22:28:15:230 - 0)
00040001(0x00000000, 22:28:15:230 - http://go.microsoft.com)
00040002(0x00000000, 22:28:15:246 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 22:28:17:555 - <NULL>)
00040006(0x00000000, 22:28:17:555 - 1, http://go.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 22:28:17:555 - 0)
00020009(0x80072EE2, 22:30:18:283)
00010002(0x80072EE2, 22:30:18:283 - <NULL>)
00010003(0x80072EE2, 22:30:18:283)

Error: (02/23/2014 10:28:35 PM) (Source: Application Hang)(User: )
Description: mbam.exe1.75.0.199c01cf31106d91511415C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeb7a084df-9d03-11e3-8fe4-1c7508590a22

Error: (02/23/2014 10:19:59 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/23/2014 09:57:29 PM) (Source: System Restore)(User: )
Description: C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup"  /uninstwiz avast! Free Antivirus Setup0x8007043c

Error: (02/23/2014 09:55:07 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.

Error: (02/23/2014 09:35:50 PM) (Source: ESENT)(User: )
Description: taskhost2520C:\Users\Christine\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (02/23/2014 08:15:30 PM) (Source: ESENT)(User: )
Description: taskhost1688C:\Users\Christine\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (02/22/2014 08:31:21 AM) (Source: ESENT)(User: )
Description: taskhost2176C:\Users\Christine\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

==================== Memory info ===========================

Percentage of memory in use: 15%
Total physical RAM: 4090.9 MB
Available physical RAM: 3453.37 MB
Total Pagefile: 8179.98 MB
Available Pagefile: 7566.89 MB
Total Virtual: 8192 MB
Available Virtual: 8191.86 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:421.81 GB) (Free:372.7 GB) NTFS
Drive d: (LENOVO) (Fixed) (Total:29 GB) (Free:28.07 GB) NTFS
Drive e: (02182014) (Removable) (Total:3.72 GB) (Free:3.69 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 466 GB) (Disk ID: 83C83A18)
Partition 1: (Active) - (Size=200 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=422 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=29 GB) - (Type=OF Extended)
Partition 4: (Not Active) - (Size=15 GB) - (Type=12)

========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 4 GB) (Disk ID: C3072E18)

Partition: GPT Partition Type.

==================== End Of Log ============================



#4 aharonov

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Posted 24 February 2014 - 09:13 AM

Very good. Now run the following fix in safe mode.
Afterwards restart your computer in normal mode again and test how it runs. What problems persist?


Please download this attached Attached File  fixlist.txt   454bytes   7 downloads and save it in the same directory as FRST.
  • Start FRST with Administrator privileges.
  • Press the Fix button.
  • When finished, a log file (Fixlog.txt) pops up and is saved to same location the tool was run from.
    Please copy and paste its contents in your next reply.


#5 indigo302

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Posted 24 February 2014 - 04:05 PM

It's running MUCH better!  Thank you!

 

I don't see the firewall thing or Windows Advanced Security Center anymore!

 

Here is the Fixlog -

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 23-02-2014 02
Ran by Christine at 2014-02-24 15:57:20 Run:1
Running from C:\Users\Christine\Desktop
Boot Mode: Safe Mode (minimal)
==============================================

Content of fixlist:
*****************
HKU\S-1-5-21-481987709-794902726-1291783354-1000\...\Run: [GuardSoftware] - C:\Users\Christine\AppData\Roaming\guard-mybq.exe [1188640 2013-11-29] ()
C:\Users\Christine\AppData\Roaming\guard-mybq.exe
IFEO\MpCmdRun.exe: [Debugger] svchost.exe
IFEO\MpUXSrv.exe: [Debugger] svchost.exe
IFEO\MSASCui.exe: [Debugger] svchost.exe
IFEO\msconfig.exe: [Debugger] svchost.exe
IFEO\msmpeng.exe: [Debugger] svchost.exe
IFEO\msseces.exe: [Debugger] svchost.exe
*****************

HKU\S-1-5-21-481987709-794902726-1291783354-1000\Software\Microsoft\Windows\CurrentVersion\Run\\GuardSoftware => Value deleted successfully.
C:\Users\Christine\AppData\Roaming\guard-mybq.exe => Moved successfully.
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\MpCmdRun.exe => Key deleted successfully.
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\MpUXSrv.exe => Key deleted successfully.
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\MSASCui.exe => Key deleted successfully.
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\msconfig.exe => Key deleted successfully.
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\msmpeng.exe => Key deleted successfully.
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\msseces.exe => Key deleted successfully.

==== End of Fixlog ====



#6 aharonov

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Posted 24 February 2014 - 04:20 PM

This is great news!
So let's do a final check up then to make sure that no other malicious files are present on your system:


Please download the ESET Online Scanner and save it to your Desktop.
  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start esetsmartinstaller_enu.exe with administartor privileges.
  • Select the option Yes, I accept the Terms of Use and click on Start.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click on Start. The virus signature database will begin to download. This may take some time.
  • When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
  • When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
  • Now click on Finish
  • A log file is created at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
    Copy and paste the content of this log file in your next reply.
  • Note: Do not forget to re-enable your antivirus application after running the above scan!


#7 indigo302

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Posted 24 February 2014 - 06:46 PM

ESET Log

 

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=652d9bd0903a3f4f981797fb8310040b
# engine=17208
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-02-24 10:30:16
# local_time=2014-02-24 05:30:16 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=1023 16777215 0 0 0 0 0 0
# compatibility_mode=5893 16776574 100 94 8228628 144824466 0 0
# scanned=151810
# found=7
# cleaned=0
# scan_time=3474
sh=12AE8BBC8EECA56BCA78AC229CEED495C4A91E9E ft=1 fh=dbd256713d27f05e vn="a variant of Win32/Kryptik.BQNS trojan" ac=I fn="C:\FRST\Quarantine\guard-mybq.exe24-02-2014_15-57-20"
sh=701FA0CD9CBAE8959B58AABD7984A4F86AB65C60 ft=1 fh=e0e99970315e631a vn="Win32/Conduit.SearchProtect.A potentially unwanted application" ac=I fn="C:\Users\Christine\AppData\Local\Temp\SecondStepInstaller.exe"
sh=33457E2F2405727124C107D6DEAF24C94E992463 ft=1 fh=e719e166edfd7994 vn="a variant of Win32/Toolbar.Conduit.X potentially unwanted application" ac=I fn="C:\Users\Christine\AppData\Local\Temp\tbKey2.dll"
sh=77801D0E0DC02E8C50CDC73562F4D7F13FC1C18B ft=0 fh=0000000000000000 vn="Win32/Conduit.SearchProtect.A potentially unwanted application" ac=I fn="C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\ffprotect\application.js"
sh=170ACC25B35BA845064591DF61F2D52142823738 ft=0 fh=0000000000000000 vn="Win32/Conduit.SearchProtect.A potentially unwanted application" ac=I fn="C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\ffprotect\nsprotector.js"
sh=77801D0E0DC02E8C50CDC73562F4D7F13FC1C18B ft=0 fh=0000000000000000 vn="Win32/Conduit.SearchProtect.A potentially unwanted application" ac=I fn="C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\SearchProtect\ffprotect\application.js"
sh=170ACC25B35BA845064591DF61F2D52142823738 ft=0 fh=0000000000000000 vn="Win32/Conduit.SearchProtect.A potentially unwanted application" ac=I fn="C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\SearchProtect\ffprotect\nsprotector.js"
 



#8 aharonov

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Posted 25 February 2014 - 03:01 AM

This look very good! Only some irrelevant remnants have been found.


Step 1

Please download this attached Attached File  fixlist.txt   70bytes   5 downloads and save it in the same directory as FRST.

  • Start FRST with Administrator privileges.
  • Press the Fix button.
  • I don't need to see the fixlog.

 

 

Step 2

Please download TFC (by Oldtimer) and save it to your Desktop.

  • Start TFC.exe with administrator privileges.
  • Close all other running programs.
  • Click on Start.
  • Allow a reboot if one is requested.

 

 

 

 

That's it! Your logs look clean to me at the moment.
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.

 

My help is free for everybody.
If you want to support me fighting against malware or buy me a beer for the assistance you received, then you can consider a donation: btn_donate_SM.gif.
Thank you!



Clean Up

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download DelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.

 

 

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefor it's very important to always keep your software up-to-date.
The following software is outdated. Make sure you remove all old versions and install the current one instead if you need the program:


Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.02)
Java 7 Update 17
Mozilla Firefox 25.0
Internet Explorer Version 10




Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.



#9 indigo302

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Posted 25 February 2014 - 08:18 AM

Thank you so much for your help!  Everything seems to be working fine now!



#10 aharonov

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Posted 25 February 2014 - 09:05 AM

Great. Thanks for letting me know.



#11 aharonov

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Posted 25 February 2014 - 09:05 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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