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BSOD Issue driver_irql_not_less_or_equal


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1 reply to this topic

#1 Latter77

Latter77

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  • Local time:07:54 AM

Posted 23 February 2014 - 02:27 PM

Hello 

I have been having an issue with my laptop shutting down with this error, since i updated to 8.1

 

Speccy Snapshot: http://speccy.piriform.com/results/Lr6ikIuaiRCkakhzh0cw0lJ

 

MiniToolBox Result:  

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by Gonçalo (administrator) on 23-02-2014 at 19:23:30
Running from "C:\Users\Gonçalo\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/23/2014 06:59:25 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/23/2014 06:59:25 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
Error: (02/23/2014 04:34:15 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/23/2014 04:34:15 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
Error: (02/23/2014 00:50:28 AM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/23/2014 00:50:28 AM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
Error: (02/22/2014 05:22:34 PM) (Source: Application Error) (User: )
Description: Nome da aplicação com falha: NvBackend.exe, versão: 10.11.15.0, carimbo de data/hora: 0x52a6776c
Nome do módulo com falha: nvspcap.dll_unloaded, versão: 10.11.15.0, carimbo de data/hora: 0x52a67618
Código de exceção: 0xc0000005
Desvio de falha: 0x000077e2
ID do processo com falha: 0xde4
Hora de início da aplicação com falha: 0xNvBackend.exe0
Caminho da aplicação com falha: NvBackend.exe1
Caminho do módulo com falha: NvBackend.exe2
ID do Relatório: NvBackend.exe3
Nome completo do pacote com falha: NvBackend.exe4
ID da aplicação relativa ao pacote com falha: NvBackend.exe5
 
Error: (02/22/2014 05:22:26 PM) (Source: Application Error) (User: )
Description: Nome da aplicação com falha: NvBackend.exe, versão: 10.11.15.0, carimbo de data/hora: 0x52a6776c
Nome do módulo com falha: nvspcap.dll_unloaded, versão: 10.11.15.0, carimbo de data/hora: 0x52a67618
Código de exceção: 0xc00001a5
Desvio de falha: 0x000be510
ID do processo com falha: 0xde4
Hora de início da aplicação com falha: 0xNvBackend.exe0
Caminho da aplicação com falha: NvBackend.exe1
Caminho do módulo com falha: NvBackend.exe2
ID do Relatório: NvBackend.exe3
Nome completo do pacote com falha: NvBackend.exe4
ID da aplicação relativa ao pacote com falha: NvBackend.exe5
 
Error: (02/22/2014 05:20:39 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/22/2014 05:20:39 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
 
System errors:
=============
Error: (02/23/2014 06:58:58 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff80002f54c47)C:\WINDOWS\MEMORY.DMP022314-33593-01
 
Error: (02/23/2014 06:58:43 PM) (Source: EventLog) (User: )
Description: O anterior encerramento do sistema, ?23/?02/?2014 às 18:33:43, foi inesperado.
 
Error: (02/23/2014 04:38:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: predefinido/a(s) da máquinaLocalAtivação{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYSERVIÇO LOCALS-1-5-19LocalHost (Com LRPC)IndisponívelIndisponível
 
Error: (02/23/2014 01:10:32 AM) (Source: Ntfs) (User: NT AUTHORITY)
Description: Foram detetados danos na estrutura do sistema de ficheiros do volume OS.
 
Foram encontrados danos numa estrutura de índice do sistema de ficheiros. O número de referência do ficheiro é 0x300000003c62f. O nome do ficheiro é "\Windows\System32\config". O atributo de índice danificado é ":$I30:$INDEX_ALLOCATION".
 
Error: (02/23/2014 00:49:57 AM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff80002d10c47)C:\WINDOWS\MEMORY.DMP022314-26187-01
 
Error: (02/23/2014 00:49:45 AM) (Source: EventLog) (User: )
Description: O anterior encerramento do sistema, ?23/?02/?2014 às 00:40:00, foi inesperado.
 
Error: (02/22/2014 07:28:41 PM) (Source: Ntfs) (User: NT AUTHORITY)
Description: Foram detetados danos na estrutura do sistema de ficheiros do volume OS.
 
Foram encontrados danos numa estrutura de índice do sistema de ficheiros. O número de referência do ficheiro é 0x300000003c62f. O nome do ficheiro é "\Windows\System32\config". O atributo de índice danificado é ":$I30:$INDEX_ALLOCATION".
 
Error: (02/22/2014 05:27:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: predefinido/a(s) da máquinaLocalAtivação{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYSERVIÇO LOCALS-1-5-19LocalHost (Com LRPC)IndisponívelIndisponível
 
Error: (02/22/2014 02:05:25 AM) (Source: Ntfs) (User: NT AUTHORITY)
Description: Foram detetados danos na estrutura do sistema de ficheiros do volume OS.
 
Foram encontrados danos numa estrutura de índice do sistema de ficheiros. O número de referência do ficheiro é 0x300000003c62f. O nome do ficheiro é "\Windows\System32\config". O atributo de índice danificado é ":$I30:$INDEX_ALLOCATION".
 
Error: (02/21/2014 06:52:04 PM) (Source: Ntfs) (User: NT AUTHORITY)
Description: Foram detetados danos na estrutura do sistema de ficheiros do volume OS.
 
Foram encontrados danos numa estrutura de índice do sistema de ficheiros. O número de referência do ficheiro é 0x300000003c62f. O nome do ficheiro é "\Windows\System32\config". O atributo de índice danificado é ":$I30:$INDEX_ALLOCATION".
 
 
Microsoft Office Sessions:
=========================
Error: (02/23/2014 06:59:25 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/23/2014 06:59:25 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
Error: (02/23/2014 04:34:15 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/23/2014 04:34:15 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
Error: (02/23/2014 00:50:28 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/23/2014 00:50:28 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
Error: (02/22/2014 05:22:34 PM) (Source: Application Error)(User: )
Description: NvBackend.exe10.11.15.052a6776cnvspcap.dll_unloaded10.11.15.052a67618c0000005000077e2de401cf2ff26a9e94baC:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exenvspcap.dllea49145e-9be5-11e3-bf19-ac220bad3c79
 
Error: (02/22/2014 05:22:26 PM) (Source: Application Error)(User: )
Description: NvBackend.exe10.11.15.052a6776cnvspcap.dll_unloaded10.11.15.052a67618c00001a5000be510de401cf2ff26a9e94baC:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exenvspcap.dlle5c1827a-9be5-11e3-bf19-ac220bad3c79
 
Error: (02/22/2014 05:20:39 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]
 
Error: (02/22/2014 05:20:39 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-01-01 01:56:46.669
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-01-01 01:56:45.541
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-01-01 01:56:44.472
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-01-01 01:56:43.402
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-01-01 01:56:40.342
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-01-01 01:56:39.201
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-01-01 01:56:38.104
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-01-01 01:56:36.737
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
?????? ??????? (Version: 16.4.3505.0912)
???????? ?????????? Windows Live (Version: 16.4.3505.0912)
?????????? (????????????? ??????) (Version: 16.4.3505.0912)
?????????? (Version: 16.4.3505.0912)
µTorrent (Version: 3.3.2.30303)
Actualizações da NVIDIA 10.11.15 (Version: 10.11.15)
Adobe Flash Player 12 Plugin (Version: 12.0.0.70)
Adobe Reader X (10.1.9) MUI (Version: 10.1.9)
Assassins Creed IV Black Flag version 1.0.0.0 (Version: 1.0.0.0)
ASUS InstantOn (Version: 3.0.5)
ASUS LifeFrame3 (Version: 3.1.9)
ASUS Live Update (Version: 3.1.9)
ASUS Power4Gear Hybrid (Version: 2.1.7)
ASUS Screen Saver (Version: 1.0.1)
ASUS Smart Gesture (Version: 2.1.3)
ASUS Splendid Video Enhancement Technology (Version: 2.01.0005)
ASUS USB Charger Plus (Version: 2.1.5)
ASUS WebStorage Sync Agent (Version: 1.1.18.159)
ASUSDVD (Version: 10.0.4126.52)
AsusVibe2.0 (Version: 2.0.12.309)
ATK Package (Version: 1.0.0025)
Avira Free Antivirus (Version: 14.0.2.286)
Azteca (Version: 2.2.0.97)
Batman Arkham Origins (Version: 1)
Bejeweled 3 (Version: 2.2.0.97)
Cheat Engine 6.3
Chivalry Medieval Warfare CU1P2 (Version: CU1P2)
Cities of Earth 3D Screensaver v. 2.1
Cut the Rope (Version: 3.0.2.38)
D3DX10 (Version: 15.4.2368.0902)
Dark Souls Prepare to Die Edition (Version: 1.0.0000.130)
davehope.co.uk Product Key Finder
Definition Update for Microsoft Office 2013 (KB2760587) 32-Bit Edition
Europa Universalis IV
Ferramentas de Verificação do Microsoft Office 2013 - Português (Version: 15.0.4420.1017)
FIFA 14 Ultimate Edition MULTI-14 1.2.0
Galeria de Fotografias (Version: 16.4.3505.0912)
Galería de fotos (Version: 16.4.3505.0912)
GeForce Experience NvStream Client Components (Version: 1.6.28)
Google Chrome (Version: 33.0.1750.117)
Google Update Helper (Version: 1.3.22.5)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 10.18.10.3308)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 26 (Version: 6.0.260)
Mafia II
Mass Effect 3
Metro: Last Light © Deep Silver version 1 (Version: 1)
Microsoft Access MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft DCF MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Excel MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Groove MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft InfoPath MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Lync MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Office 64-bit Components 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Office OSM UX MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared 64-bit MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Office Shared MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft OneNote MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Outlook MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft PowerPoint MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft Publisher MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft SkyDrive (Version: 17.0.2003.1112)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (Version: 11.0.51106.1)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Word MUI (Portuguese (Portugal)) 2013 (Version: 15.0.4433.1507)
Microsoft WSE 2.0 SP3 Runtime (Version: 2.0.5050.0)
MotioninJoy Gamepad tool 0.7.1001 (Version: 0.7.1001)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MyBitCast 2.0 (Version: 2.0)
NBA 2K13 (Version: 1.0.0)
NBA 2K14 (Version: 1.0.0)
Nexus Mod Manager (Version: 0.45.6)
NVIDIA Controlador gráfico 334.89 (Version: 334.89)
NVIDIA GeForce Experience 1.8.1 (Version: 1.8.1)
NVIDIA Install Application (Version: 2.1002.147.1067)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 1.0)
NVIDIA O controlador de HD Audio 1.3.30.1 (Version: 1.3.30.1)
NVIDIA O software do sistema PhysX 9.13.1220 (Version: 9.13.1220)
NVIDIA Optimus Update 10.11.15 (Version: 10.11.15)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA ShadowPlay 10.11.15 (Version: 10.11.15)
NVIDIA Update Core (Version: 10.11.15)
NVIDIA Virtual Audio 1.2.19 (Version: 1.2.19)
Open XML SDK 2.0 for Microsoft Office (Version: 2.0.5022)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
Painel de controlo da NVIDIA 334.89 (Version: 334.89)
Peggle (Version: 2.2.0.95)
Penguins! (Version: 2.2.0.98)
Photo Common (Version: 16.4.3505.0912)
Photo DVD Slideshow Pro 8.53 (Version: 8.53)
Photo Gallery (Version: 16.4.3505.0912)
Pokki (Version: 0.266.1.172)
PowerISO (Version: 5.7)
Programmer's Notepad (Version: 2.3.4.2350)
Qualcomm Atheros Client Installation Program (Version: 10.0)
Realtek Ethernet Controller Driver (Version: 8.7.1025.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.6937)
Realtek PCIE Card Reader (Version: 6.2.9200.27030)
RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition (Version: v2.24 MSI Master Overclocking Arena 2009 edition)
S?????? f?t???af??? (Version: 16.4.3505.0912)
SDL MultiTerm 2011 SP2 - Remove suite of products (Version: 9.2.361)
SDL MultiTerm 2011 SP2 Convert (Version: 9.2.361)
SDL MultiTerm 2011 SP2 Core (Version: 9.2.383)
SDL MultiTerm 2011 SP2 Desktop (Version: 9.2.361)
SDL MultiTerm 2011 SP2 Extract (Version: 9.2.361)
SDL MultiTerm 2011 SP2 Word Integration (Version: 9.2.372)
SDL Passolo Essential 2011 SP6 (Version: 11.6.0.0)
SDL Trados 2011 SP2 - Remove suite of products (Version: 2.2.3001)
SDL Trados Compatibility module (Version: 1.0.72)
SDL Trados Studio 2011 SP2 (Version: 2.2.3001)
Search Protect by conduit (Version: 1.7.0.72)
Shared C Run-time for x64 (Version: 10.0.0)
SHIELD Streaming (Version: 1.6.85)
SimCity™ (Version: 1.0.0.0)
Sniper Elite V2
Speccy (Version: 1.25)
Spotify (Version: 0.9.7.16.g4b197456)
System Requirements Lab CYRI (Version: 6.0.7.0)
System Requirements Lab Detection (Version: 1.0.5.0)
Tales of Lagoona (Version: 2.2.0.110)
The Saboteur™ (Version: 1.0.0.0)
Total War ROME II (Version: 1)
Tropico 4 1.00 (Version: 1.00)
Unity Web Player (Version: )
Update for Microsoft Access 2013 (KB2768008) 32-Bit Edition
Update for Microsoft Access 2013 (KB2827233) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB2837648) 32-Bit Edition
Update for Microsoft Lync 2013 (KB2817678) 32-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 32-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 32-Bit Edition
Update for Microsoft Office 2013 (KB2738038) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760242) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760267) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760539) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760553) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 32-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 32-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817314) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817316) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817490) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817626) 32-Bit Edition
Update for Microsoft Office 2013 (KB2826004) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827225) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827227) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827230) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827239) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837626) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837637) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837638) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837655) 32-Bit Edition
Update for Microsoft Office 2013 (KB2850066) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB2850063) 32-Bit Edition
Update for Microsoft Outlook 2013 (KB2850061) 32-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2767850) 32-Bit Edition
Update for Microsoft Project 2013 (KB2727085) 32-Bit Edition
Update for Microsoft Publisher 2013 (KB2837635) 32-Bit Edition
Update for Microsoft SkyDrive Pro (KB2817495) 32-Bit Edition
Update for Microsoft SkyDrive Pro (KB2837652) 32-Bit Edition
Update for Microsoft Visio 2013 (KB2817306) 32-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 32-Bit Edition
Update for Microsoft Word 2013 (KB2837647) 32-Bit Edition
Update Installer for WildTangent Games App
VLC media player 2.1.1 (Version: 2.1.1)
WildTangent Games (Version: 1.0.0.0)
WildTangent Games App (Version: 4.0.10.5)
Windows Driver Package - ASUS (ATP) Mouse  (01/10/2013 1.0.0.170) (Version: 01/10/2013 1.0.0.170)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
WinFlash (Version: 2.41.1)
WinRAR 5.00 (32-bit) (Version: 5.00.0)
YouTube (Version: 1.0.9.53204)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 37%
Total physical RAM: 6029.68 MB
Available physical RAM: 3786.22 MB
Total Pagefile: 12173.68 MB
Available Pagefile: 9609.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.25 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:279.11 GB) (Free:50.45 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:397.87 GB) (Free:154.47 GB) NTFS
 
========================= Users: ========================================
 
Contas de utilizador para \\GON€ALO
 
Administrador            Convidado                Gon‡alo                  
O comando foi conclu¡do com ˆxito.
 
 
**** End of log ****
 
The Minidump file is attached. Please ask if you need anymore information and thank you in advance for your help.

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#2 Anshad Edavana

Anshad Edavana

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Posted 25 February 2014 - 10:42 AM

:welcome: to the Bleeping Computer forum.

 

Please try the below steps.

 

:step1: Run CHKDSK.

 

Event log errors indicates your "C" drive file system is corrupted.

Damage was found in an index structure of the file system. The reference number of the file is 0x300000003c62f. The file name is "\ Windows \ System32 \ config". The attribute index is corrupted ": $ I30: $ INDEX_ALLOCATION".

Please follow instructions from the below link to schedule  CHKDSK to fix file system corruption.

 

http://www.w7forums.com/threads/how-to-use-chkdsk-check-disk.448/

 

If done correctly, you will see CHKDSK running on next reboot.

 

Disk-Check.png

 

 

 

:step2: Run games on "Windows 7" compatibility mode.

 

As "Windows 8" is a new OS, some games are known to cause BSOD on it. Please try running the problematic games on compatibility mode by following instructions from the below link ( option two ).

 

http://www.eightforums.com/tutorials/6832-compatibility-mode-use-windows-8-a.html

 

If the issue continues, please upload latest crash dumps with next reply.






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